Reviews
Average client rating
4.9/5 From 76 Reviews
Nick was super helpful in applying for my first home loan. He was really informative, taking the time to answer any questions I had - from applying for pre-approval, all the way up until settlement. Nick streamlined the whole process making it as stress free as possible
Nick was so helpful in finding the best loan for me!! Really appreciate his help would 100% recommend him to others.
Our adviser Nick was absolutely the most informative and made us feel completely at ease with the whole process from start to finish .
We would highly recommend Nick to friends or family.
Nick was fantastic! He really went above and beyond for us and made it as smooth as possible with all the hiccups we experienced with council. He definitely was a great asset and his skills and knowledge were evident. We greatly appreciate all Nick did for us
Could not recommend Nick Peters more highly! Every small detail is dealt with promptly and efficiently and Nick is always available to clarify any queries. Process was made so smooth thanks to Nick and his diligence. We wouldn’t use anyone else!
Nick Peters was very easy to work with and provided us with exactly the products that we wanted and needed.
Nick went above and beyond to find me a better deal on my home loan. He explained everything to me in terms I understood and I knew I could contact him any time if I needed help. I have already recommended him to friends looking for help with their mortgage. Thanks again Nick!
Nick was an amazing help throughout the whole process. My partner and I were first time land buyers and had no prior experience or knowledge regarding our loan options. Nick guided us through the entire process and helped us pick the right loan for us!
Nick is very easy to deal with and obviously has a really good understanding of the home loan market and bank processes. Would be more than happy to recommend him to friends and family.
Nick Peters is absolutely phenomenal!! He always goes above and beyond to be there and provide his customers with the best possible service! I’ve recommended him to many of my friends!
Nick Peters went beyond his obligations to get my loan in the time frame I required. He phoned every time when he needed additional information which was the best means of contact for me. This is our 4th loan through Nick. Exceptional service again.
Nick Peters was referred to me by a mutual friend and I could not have been happier with the service provided. Nick was always approachable, I never felt any pressure and he listened to my needs and provided me with the best outcome.
Nick is extremely knowledgeable. He is able answer questions in the detail required even if it requires clarifying things to the nth degree. He is an advocate for his clients and is able to manage expectations which provides comfort and certainty.
My adviser Nick Peters was absolutely fantastic, assisting me in a prompt and professional manner meeting my needs and timelines.
A huge thankks to Nick
Nick was great. Very helpful, punctual and got us a deal we're really happy with. We'll definitely be coming back to him when we're looking to take our next steps.
Our Adviser Nick Peters was amazing. Trying to finalise a mortgage after you've found your dream house is hard enough let alone during a global pandemic but Nick was readily available and extremely helpful.
Nick Peters was amazing! His patience and constant support was so wonderful during a couple of rounds of obtaining finance approval due to not being able to find a suitable property to buy and during the challenging
times during the Corona lock down
Nick Peters is an exceptional mortgage broker. He exceeded our expectations and made our experience purchasing our first home an incredibly easy process. Nick was proactive and extremely reliable throughout our whole journey together, and we are beyond happy with the service Nick provided us with. Thank you Nick, we are forever grateful for you!!
Nick was such a big help to myself and my partner looking for our first home. Over the space of about a year he took the time to guide us every step of the way, no question was ever too silly or hard and he offered some really good advice. I would definitely recommend Nick to those looking to purchase their first home.
Nick was absolutely fantastic with everything from start to finish .
I would highly recommend Nick to anyone.
Nick is gods gift to mortgage broking!! He makes the process all so easy - is readily available for any questions and had the process sped up as much as he could!! Highly recommended!!
Nick was great during a really difficult process. We know for certain he was doing an enormous amount of work behind the scenes on our behalf to ensure our applications were approved. We can’t thank him or recommend him enough!
We worked with Nick Peters from the Eltham office, he was great to deal with. Went out of his way to help us when we had some issues. Later in the process we had some other issues and he went above and beyond to get us over the line. Couldn't be happier with the service.
Nick was great very efficient and made sure the process was very smooth and no hassles. Always kep me informed of the process.
Nick was great very efficient and made sure the process was very smooth and no hassles. Always kep me informed of the process.
Very happy with the service offered by our adviser, Nick. He was friendly, clear and readily accessible in person, via email and over the phone. Promptly dealt with our concerns.
During a very long and complicated divorce, Terry Jewson and then Nick Peters from Smartline Eltham, have not only kept me up to date with my loan process but 'touched base' in general. When further complications arose as far as my loan and settlement, Nick went above and beyond by dealing directly with the CBA State Manager. I can't thank both of them enough for their support and guidance. Peta
This was the third time we have used Nick. Outstanding amid had our best interests at heart .
Thanks!
Considering that I cant deal well with stress, Nick was going through his own family grief, Nick went above and beyond to help me with the whole process. great guy, professional and would easily deal with Nick again and highly recommend Nick to anyone.
Nick exceeded my expectations during the entire process of the Loan Application through to the Final settlement.
Nick and his team were very professional and knowledgeable and quickly responded to our questions and provided us with the necessary information to select a suitable mortgage for our requirements.
Terry Is fantastic, Keeps you informed all the way.
Nick and Terry were great through both of our mortgage applications. Both went above and beyond our expectations.
Nick was especially great with our second mortgage application and our settlement. He was extremely involved and we never had any worries when working with him!
Nick and Terry were great through both of our mortgage applications. Both went above and beyond our expectations.
Nick was especially great with our second mortgage application and our settlement. He was extremely involved and we never had any worries when working with him!
Despite some unfortunate issues at the bank, Nick promptly resolved all issues, concerns and offered invaluable advice throughout the process.
Fantastic service. Hassle free process when dealing with Nick and have already referred my friends to him.
Nick Peters is obviously well acquainted with banking processes and practises. He was easy to deal with and provided regular and timely updates. I stopped dealing directly with the bank when they made me chase them. Based on my dealing with Nick and Smartline, I can't imagine why I would ever deal directly with a bank again for any finance.
Very polite professional and any questions I had were answered properly.
Nick was very helpful and responsive. He clearly explained what documentation we needed to provide and as a result the application process progressed smoothly and approvals were quick.
Nick was great. Very professional. He showed us all available options and answered all questions that we had. Contact throughout the process was great and responsive. Nick is very likable and chatted to us about personal events and hobbies. This made us feel quite safe and pleased that we chose to discuss our situation with him. Thank you Nick, your help was very appreciated.
Julianne and Craig.
Brilliant service and will be recommending Nick to my family and friends!
This was the second time we used Nick's services. He made what is normally an incredibly daunting task of swapping banks so simple. Nick is now saving us about $600 a month! If it wasn't for him we would never had made the change to our loan.
Thank you Nick.
Nick was always readily available and able to answer any queries along the way
Nick was great! He and Smartline found us a solution that was perfect for us. In fact, their solution found a way to purchase the house without emptying our cash reserves.
So happy we found them.
Didn't think changing home loans could be so easy my original bank Commonwealth made me jump hoops! Nick from Smartline made it effortless and found me a very competitive rate which my bank had no interest in matching, most importantly I was informed through the entire process.
Nick did a wonderful job in arranging finances for the purchase of an interstate investment purchase. We had banked with the CBA for most of our lives and Nick was able to arrange a significant savings that saved us serious money each year and a staggering amount over the course of the loan. Easy to use and did all the hard work for us. Highly recommended.
I have used Nick Peters for several inquiries and will not go anywhere else. He provides honest and precise lending information.
I am really grateful to Nick for being able to offer me a great home loan where my circumstances are a bit difficult. He was always there to answer my questions with knowledge and enthusiasm.
Nick made the loan process easy and was easily contactable whenever I had any questions. I have recommended him to my friends and will utilize him for my next loan.
Nick was extremely thorough, reliable, knowledgeable and professional. He always made time for us and made the whole process easy. We couldn't have asked for any better service!
I Have already recommended Nick to several other family and friends.
Nick was great throughout my home loan process. Nick kept me updated at all times and listened to all my needs as a customer.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
