Reviews
Average client rating
4.8/5 From 37 Reviews
Lee was fantastic. He was on the ball, responded instantly and always made sure everything was done properly and on time. He was patient and answered my many first home buyer questions and took the time to ensure I understood what was happening and made an informed choice. I would absolutely reccomend!
Smartline have been extremely professional and helpful throughout the process of our property investment.
They were very helpful in choosing the correct mortgage and the service both in and out of hours was nothing but outstanding.
We would highly recommend Smartline for any property investment.
Lee from Lee & Assoc was very professional and transparent in everything we need in terms of obtaining our loan. I would highly recommend Lee and his team.
Lee is the most efficient and helpful advisor that I have met so far.
He is 10 out of 10.
Went out of their way to ensure our loan process was quick and near effortless for us. Definitely recommend.
Lee was very prompt and professional with his approach to my mortgage. Settlement was delayed several times due to builder delays but Lee helped every step on the way. I would recommend.
Alvin is very helpful and advise the different options. Easily contactable and response on time.
Excellant service. Lee is very professional and easy to approach. You could not get wrong working with Lee. Highly recommended.
Lee was thorough and new what he was doing, I am very please with his service. was always communicating with me along the way
This is my First home, we were so confused where to start. Thank God we found Lee. He is very helpful throughout the process and answered very patiently for all our questions sometimes on weekends. He makes all the process easy and advised with best choices. Thanks Lee
Alvin was really instrumental in getting me the right loan and that too when we were pressed for time. Thanks gor all your help. I highly recommend Smartline to ones seeking right guidance and help!
I can't thank Alvin Lee enough for all the professional helped he provided us acquiring our first home. We are over the moon and very grateful. He's very professional, efficient, prompt in answering all our questions and very reliable. I would 100% recommend.
We couldn't thank Lee enough for his time and effort in getting our first home loan over the line. His advice through this period was second to none and he fought to get us a fantastic result. He was always willing to take a phone call and explain everything to us in detail. Couldn't have done it without him. Thanks Lee.
Matt and Ashlee
We have been approved and just finalised our home loan settlement. Alvin Lee has exceeded our expectation and guided us through out the process. He was promptly answering all my questions anytime–anyday. He’s amazing. I have been recommending him to family, friends and social media groups. We are very happy! ??
Alvin Lee has exceeded our expectation and guided us through out the process.He was promptly answering all my questions anytime--anyday. He's amazing. I have been recommending him to family, friends and social media groups.
Lee is the best advisor we had to get the loan of our dream home, he was taking care all the time about us in terms of best branch to choose and loan package as well, he was very concerned of all details we need to get the approval of our loan!!! Tks
It was great pleasure working with Lee. He responds to queries very quickly and helps in resolving issues. Overall, great experience.
It was a pleasure working with Lee. He was always motivated and responded quickly to queries. He follows up to check if there is any issues and tries to resolve it quickly. Overall , it was a good experience.
He is approachable and very patient to listen all your questions and he is available all the time.he helped me step by step process to buy first home with good (mortgage)product.
Thanks for helping us reach our goal. I would highly recommend Lee for anyone.
Lee is very knowledgeable person in his field. Very professional, friendly and approachable. I recommend Lee to my friends and colleagues.
Never met such a professional adviser. Highly recommended!!!! Lee is great to work with. He has great knowledge and understanding of all key aspects of what I enquired.
Very knowledgeable and professional in solving my problems. It is highly recommended.
Alvin is very knowledgeable and extremely helpful. He kept me updated throughout the whole process of my loan and was available any time of the day to answer any questions I had. Would highly recommend him!
Nice and professional advisor. Reliable advisor and helpful to those who need home loan advice.
It has been my pleasure to work with Smartline Personal Mortgage Advisers. A big shout out to Alvin Lee who has been very prompt, honest and dedicated towards getting me the right product for my Home Mortgage.
Thank you for your services.
Lee is an outstanding Adviser. He has always been approachable and promptly replying to all enquires. He is knowledgeable in products and options. His extensive experience in taxation industry is a big advantage. Thanks for helping us reach our goal. I would highly recommend Lee for anyone.
I can easily say that his service, knowledge, expertise and genuine time for you attitude is first class. When my wife says to me’ wow, why did that run so smoothly and exactly as expected… you know you’ve found a winning mortgage broker.”
It was a pleasure to work with Lee on my Home Mortgage, He has been very helpful, honest and prompt through out my loan application process. He is very transparent and has given the right advice and has helped me get the right product. Thank You
Lee is amazing guy and always listens client requirements patiently and give suggestions and also gives you the options.
Lee is an outstanding Adviser. He has alway been approachable and promptly replying to all enquires. He is knowledgeable in products and options. His extensive experience in taxation industry is a big advantage. Thanks for helping us reach our goal. I would highly recommend Lee for anyone.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
