Reviews
Average client rating
5/5 From 68 Reviews
Personable, responsive, informative and helpful
Ashley and Emily from Mortgage Choice Concord were amazing throughout our home buying journey and I couldn't recommend them enough. Going in to buying our first home my partner and I new nothing about how mortgages worked and borrowing capacity was assessed and the options available to us. Our initial consult with Ashley was extremely informative and newly educated we felt confident going forward every step of the way. All the paperwork was really easy to manage and having a team organising the application for us was a real weight off our shoulders. Did I mention all this didn't cost us anything, and I always felt that Ashley was providing us with the best options specifically for us. When it was crunch time and we were about to go to auction Ashley and Emily were extremely responsive to ensure everything would ready in time and was going as smoothly as possible. Once everything was all done Ashley checked in and even mentioned how her team would be able to support us in the long term as well. The great service was certainly enough but a little icing on the cake they sent us a little house warming gift. I'm so glad we decided to go with a broker to take the stress out of it all
We approached Mortgage Choice 9 years ago for help with buying our first apartment. They made the process of applying for our loan so simple and were able to help us on short notice. Over the years they have stayed in touch and continually helped us with seeking rate reductions. When we recently decided to sell and upgrade to a house we didn't hesitate to reach out again. Once again we have been so happy with all the work they did to arrange our loan at a great rate. They were able to present all our options to us in a way that was easy to understand and made the whole process very simple from start to finish. We are very grateful for their help throughout. We would not hesitate in recommending Ashley and Emily to anyone looking to buy a property.
Had a great experience with Mortgage Choice in Concord, our mortgage process was straightforward and timely, with the team answering all of our first home buyer related questions with expertise. We appreciate the support we had throughout this process.
Dear Emily,
We wanted to take a moment to express our sincere gratitude for your exceptional work, dedication, and patience. Your contributions have been invaluable, and we are truly appreciative of the time and effort you have invested.
Your professionalism and commitment have not gone unnoticed, and we are continually impressed by your work ethic and positive attitude. It is a pleasure to work with someone who consistently demonstrates such high standards.
Thank you once again for your outstanding efforts.
Warm regards,
Vladimir and Irina
We want to express our sincere gratitude to Ashley Bieser, from Mortgage Choice Concord. She made the entire process of arranging our finance stress-free and seamless.
From the initial consultation to the final paperwork, Ashley guided us with patience and clarity. Her ability to explain complex financial terms in simple language was invaluable and we felt confident and well-informed every step of the way.
We wholeheartedly recommend Ashley to anyone seeking finance as she would be an asset to any homebuyer. We look forward to hopefully working with her again in the future.
Thank you, Ashley, for turning what could have been a daunting process into a positive experience.
KR,
Rosie and Jake
Mortgage Choice Concord team is the A Team. As first home buyers, we had a lot of questions. Emily and Ashley answered all of our questions helping us understand the whole process and listing the different options available to us.
Emily is a legend. She is very prompt in responding to our queries and following up that we have submitted all the requirements needed to ensure a smooth application. Even after settlement, the team still communicates with us. We are grateful for Gary's useful information on RBA updates, market insights, etc.
We highly recommend Emily and the team at Mortgage Choice Concord.
Thank you so much to Ashley and Mortgage Choice Ashley was very patient and worked with us over many months to explore different options and secure the best home loan. The process was made easy and everything was explained clearly. We were well taken care of and highly recommend Mortgage Choice. Thank you very much for your excellent and efficient service.
They are an amazing team at mortgage choice concord. As a first home buyer with minimal knowledge of the property market, the team at mortgage choice made it a very easy and straight forward process. They provided excellent advise and clarification where ever I needed it, they were also very timely with all their correspondence.
Ashley Emily at mortgage choice made the process of getting our mortgage seamless and stress free. They were very knowledgeable and friendly and took all of our worries into account when helping us understand the relatively complex process. Couldnt recommend them highly enough
My wife and I were delighted with the service we received from Mortgage Choice Concord. Emily was in regular contact with us guiding us through the application process. We are really thankful for the support, right from the start understanding out needs and financial position all the way through to getting the final bits of paper work verified.
We could not be happier with the whole process, taking away the stress of moving homes. Emily was also great at keeping in touch and updating us with the progress of our application. At not stage did we feel left in the dark. A huge thank you - I would highly recommend the team and their services.
We worked with Ashley, who was phenomenal in every aspect of guiding us through our first investment venture into the property market. Ashley was with us every step of the way, and as beginners in investing, the support guidance she provided us was invaluable Ashley goes above and beyond for her clients, was flexible considerate of our own availability was always eager to share her considerable knowledge in financing relative to our own situation. With luck, we would be happy to work with her again soon. Thank you
Fantastic team with excellent service. Ashley and Emily did an outstanding job sorting my first mortgage.
Cant recommend them highly enough.
Initial conversation with Ashley is good. Already making the process easy.
Ash Emily have been great to work with, and guided us throughout the whole process. Would highly recommend for anyone looking for a home loan especially if first home buyers
We have worked with Ashley, Gary and the team. We have been very satisfied with the professional service they provide. They are patient, knowledgeable, friendly and they make you feel like nothing is too much trouble.
It has been a pleasure dealing with them and I happily recommend them.
Thank you very much to Gary and the Team at Mortgage Choice Concord.
You all did an amazing job with arranging our recent home loan, from initial meeting to settlement you communicated and guided us along the way.
I Highly recommend Mortgage Choice Concord.
I received fantastic service from Ashley B who patiently guided me through the whole buying process from finding a bank loan to settlement. Ashley is professional, experienced, and diligently caters her services to each individual. She always went above and beyond, including recommending that I go to a few investment property information sessions - which were really helpful and easy to digest for a first-time property buyer. It was effortless to work with her. I also commend Sharon, who is a thoughtful communicator, and has expressed such kindness and enthusiasm in our interactions.
Thank you Concord team for all your hard work.
Ashley helped my partner and I secure a mortgage for our property. She was highly available and showed great knowledge of the current mortgage products and market. I believe she helped secure the best mortgage for our situation. With her high level of support, she made the whole property purchase process less stressful. A special thanks also to Sharon, who was part of the journey Sharon was quick to respond to all our emails and requests, and kept us informed all times. We really appreciate her service. We would definitely work with Ashley and Sharon again in the future should the opportunity arises.
The team at Mortgage Choice Concord are fantastic Great service, super efficient. They found the right product for us and were able to get our loan arranged as quickly as possible so we could purchase the property we wanted without delay. I'd recommend them to everyone
This is the second time we have required Ashley's and Gary's assistance. They take the stress and anxiety out of organising finance for buying a house, and I would not hesitate to recommend Mortgage Choice in Concord to my family and friends.
Ashley and the crew at Mortgage Choice in Concord, made the chore of refinancing and getting an investment loan easy. They are not only friendly and helpful while being truly professional, they constantly kept us up to date and advised us all the way through. This was the 2nd time we have used Mortgage Choice in Concord, and are very happy with the results. Highly recommend them 1010.
Thank you Ashley, for your amazing work over the last few months. Specially in that last 2 weeks pushing the bank to get their work done in time for settlement. We chose to use a broker as we didn't know anything about Home Loans. I glad Ashley answered the phone the first day I called. You explained everything in simple term and added an email with our chats. Which made it easier for my wife and I to make a confident decision. Great work Mortgage Choice
Both Gary Ashley were great to work with. Very knowledgeable and ensured settlement went through as expected. Their advice on how to split up all our loans to work best for us was invaluable.
Thanks so much to Ashley, who did all the hard work to help me increase my loan so I could finally buy a new car. To begin with she researched my options, which I had found most daunting, then once decided, Ashley made it all so easy and kept me informed along the way. I am very glad I have found the team at Mortgage Choice Concord. I highly recommend their service, commitment and friendliness.
Myself and my wife recently applied for a mortgage through Mortgage Choice Concord, and honestly couldn't have wished for a better experience from beginning to end. Ashley, Gary and the team are extremely knowledgeable and efficient - which was extremely helpful given the tight turnaround times for our particular circumstances. The customer service and care we received was excellent and has continued long after our mortgage was approved and finance was secured. The whole process of buying a house would have been so much more stressful without Ashley and the team and we would encourage anyone thinking of applying for finance for a home to use Mortgage Choice Concord
I just settled my first investment property with the team at Mortgage Choice Concord and could not recommend them any higher. The whole process was flawless, stress-free and I'm soooo happy with the service of these guys.
We have shared our financial journey with Mortgage Choice Concord for over 6 years. From purchasing our home, to obtaining loans for business equipment or the annual Financial Planning reviews - the service from the Mortgage Choice Concord team is always excellent. Whether over the phone, or via email, or meeting them face to face, the service is always highly professional yet friendly and personal. It is a real pleasure to know Gary, Ashley and Sam. We highly recommend Mortgage Choice Concord
I can't fault the service that Gary, Ashley and the whole team at Mortgage Choice Concord provided for our recent home loan. It's been a long process for my wife I to purchase our first property in Sydney, and Gary Ashley have patiently supported us through this entire saga over almost 2 years. They're always quick to respond to any email or call, even after business hours. Customer service and professionalism 10 out of 10. We're very grateful for all their help and would highly recommend their services to anyone.
Highly recommend. Gary is fantastic, very friendly and makes the whole home loan process easy and comfortable.
My husband and I are very grateful for all the support and help from mortgage choice specially Ashley Bieser in the process of buying a property. She always responded super fast and we can tell she has a lot of experience. We highly recommend mortgage choice.
Gary and Ashley work tirelessly to secure the right loan for their clients. Our financial situation was not straight forward however nothing was ever an issue and they went way above and beyond to secure our loan approval keeping us fully informed every single step of the way and even taking calls whilst overseas Incredible service. Cannot recommend anymore highly
This is the third loan I have got through Mortgage Choice Concord. They found me an exceptional rate, did all the necessary paperwork and answered my emails over the weekend and in the evenings. I cannot recommend them highly enough. Thank you Gary and Ashley.
Ashley Gaby were always just a phone call or email away. They kept us in the loop every step of the loan application process and did an excellent job to put us into our first home. The entire team including Sam our Financial Planner got behind us as issues arose so that they could be resolved quickly. Mortgage Choice took the stress out of going it alone and dealing with multiple lenders ourselves. We would highly recommend them and will definitely be using them for any future financing requirements.
Our first property investment and Ashley made the experience super easy and we settled ahead of schedule We were always informed and Ashley was a pleasure to deal with. I can highly recommended to anyone looking for a mortgage
Mortgage Choice Concord provided an excellent service. We worked with Ashley, who was always on top of everything and helped us in every step of the way. Highly recommended
Mortgage choice in Concord provided an excellent service in all aspects. Ashely was amazing in that she found the good deal from the bank and made it possible to have 2nd settlement for my family on my maternity leave. She is accountable, efficient and reliable as a broker. My family will continue working with her. Highly recommended
Excellent and hassle free initial setup, ongoing great service and good advice. Gary is genuine and puts in a tremendous effort with what he does.
My partner and I recently purchased a property with the assistance of Ashley from Mortgage Choice Concord. Ashley offered world class, best practice customer service. She took a genuine interest in our circumstances and I have no doubt that she fought very hard to secure us the best possible outcome. Ashley demonstrated a thorough and comprehensive understanding of the entire process and explained everything to us very clearly. She was extremely accessible and maintained a positive, upbeat attitude from start to finish. I intend to, and look forward to dealing with Ashley at the next opportunity and would not hesitate to recommend her services to anyone. Thank you Ashley
Ashley went above and beyond answering all our questions, no matter how silly, while keeping us informed and supported through the entire process.
The Mortgage Choice Concord team provided a dedicated service that I knew I could rely on. Every team member made it clear that they were only a phone call away to answer any of my questions. I was very satisfied with my broker lending experience and so happy with the successful purchase of my new home
This is our third dealing with Mortgage Choice Concord. We already know in advance that the entire process of refinancing will be handled by a very capable team. Mortgage Choice Concord team exceeded our expectations once again. Thank you Gary, Ashley and Ingrid. More power to you all
We have been using Gary and his team for 16 years for all our mortgage needs. They have always communicated exceptionally well and promptly during the whole process. They consistently work hard to ensure we have the best mortgage for our circumstances. This time we mainly dealt with Ashley and we can say that she worked in line with the values and commitments Gary established all those years ago
The Mortgage Choice Concord team provided a dedicated service that I knew I could rely on. Every team member made it clear that they were only a phone call away to answer and of my questions. I was very satisfied with my broker/ lending experience and so happy with the successful purchase of my new home!
Working with Ashley was an absolute pleasure, she was always contactable and willing to go the extra mile and help out. When Ashley was unavailable I was always put straight on to Gary. The communication amongst the team is impeccable as they were all always up to date on my matter and able to help instantly with no delays. I’m so happy with the service and have already recommended them to others!
From the beginning of the process Gary was patient with our questions, quick on his responses, and accurate with the information provided. Gary was friendly and approachable, which is so important in such a strenuous time of your life. We would recommend Mortgage Choice Concord to all of our friends and family.
All the staff were very friendly and very helpful. They were in constant contact with us throughout the process of changing our home loan. Gary and the team were fantastic when offering us the best options for refinancing and would gladly recommend their services to family and friends.
The entire team have been professional, easy to deal with and extremely helpful during the entire process. Ashley, Gabrielle and Gary, thank you!
Great service, yet again - this was a refinance, and there was no question but that we would return to Mortgage Choice in Concord. Kept up to date on the whole process, and went smoothly with the banks.
Ashley and the staff at Mortgage Choice Concord were fantastic. They patiently answered all my questions and explained things along the way. I would have gotten very lost and stressed throughout the process without them.
Dealing with Mortgage Choice was a pleasure and they consistently kept us up to date with what was going on and dealt with any issues promptly. This is our second deal through Gary and we'll be back.
Being a repeat customer, I again experienced the ease of using Mortgage Choice Concord for my mortgage application. All details about the entire process are well explained. We are constantly notified of any progress for each step of the process which set our expectations accordingly. Thanks again Mortgage Choice Concord for guiding and helping us as we build our portfolio of properties.
We have been using Gary and his team for 16 years for all our mortgage needs. They have always communicated everything exceptionally well and promptly. They always work hard to ensure we have the best mortgage for our circumstances. This time we dealt mainly with Ashley and we can say that she is following in the value and practice established all those years prior.
I am extremely happy with the level of service and professionalism. Using Mortgage Choice Concord really helped us out with explaining everything, making recommendations regarding our position and finding the best deal. We are grateful for their assistance and recommend their services to everybody.
We've bought 3 properties now with the Mortgage Choice Concord team and we've had all three property settlements go smoothly, although it’s a nervous time the team make you feel as though they have it all covered. Gary's experience has meant we stay ahead of any surprises in the process and his connections with all concerned when dealing with SMSF investments has proven invaluable for our stress levels and a great end result.
Really positive. I am time poor in my professional life so it was great to have Mortgage Choice guide me through the process and deal with the day-to-day stuff that needed to be done in office hours.
Gary has always been easy to deal with, always informative and always helpful and easy to contact at any time. He has made the process as easy as possible for us each time we have used his services over the now 9 to 10 years. I trust his opinion and that he will help us decide on the most suitable loan for us based upon our circumstances at the time. I feel he has our best interests in mind when providing us with options. We will continue to send people your way and we look forward to continuing the relationship we have with Gary. Thank you.
Dear Ingrid and Gary,
To echo what Kris said, thank you both so much for all your help, particularly over the last 24 hours. Despite the best efforts of our solicitor, settlement went through today, but without your help, this never would have occurred. You have both gone above and beyond our expectations in providing an outstanding service.
Could you please pass on our thanks to any member of your team who may also have been involved.
Thanks again and warmest regards.
Everything was very easy - all we had to do was review and sign paperwork. Gary is always extremely helpful and was flexible with meeting us outside of hours. We will definitely continue to use Mortgage Choice Concord for any future purchases or refinancing.
Gary his team are very helpful concise through out the whole mortgage process.
Took all the legwork out so I could focus on my own work.
The Mortgage Choice Concord team were very professional and always happy to assist with any questions.
Obtaining the loan was a very smooth process.
We would definitely be working with them again in the near future.
I've worked with Gary before when I purchased a property in Sydney. I am now in Melbourne and feel very comfortable working with him and his team.
Gary is very thorough in his work and communicates very well and clearly. Similarly, Lia, Ingrid and Ashley are very helpful.
Lending through Mortgage Choice certainly helps in the purchasing process and I know it will be one less things to worry and stress about.
Very helpful and accommodating service. Took the time to understand my situation and worked hard to ensure all aspect of my purchase were easy for me.
I'm glad I approached Mortgage Choice Concord. Working with Sam made the process easy and worry free on my end. I would definitely recommend them to friend's and family.
Excellent Customer Experience What more could I say...the service provided by Sam was with utmost professionalism and had removed a lot of stress related to being a first home owner for us...Thank you Sam for assisting us in making our dream come true.
We are first home buyers with no real experience of the Sydney property market and mortgage options. Gary Bieser was exceptionally helpful and always on call to answer our queries and provide us with advice. I'd thoroughly recommend his services to anyone looking to purchase a property.
This was the second time we used Mortgage Choice Concord and I would use them again should the occasion arise. Everyone we had contact with there left as feeling confident and well looked after. An otherwise stressful situation was made easy with their assistance.
We thank Mortgage Choice for all the assistance provided to us. Since we were first home buyers we had little knowledge of the process involved especially the finance part. Mortagage choice made the entire process very simple. All our questions were promptly answered.We could meet Gary after work hours which was very helpful for us. We will definitely recommended your services to others. Thanks once again.
Gary has been handling my personal home lending for years. I have known him personally for about 30 years and find his advise to be helpful and accurate. His business dealings are open and honest and have shaved years off my loan, as he has changed the structure when my income has changed. Thanks Gary.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
