Reviews
Average client rating
5/5 From 219 Reviews
Excellent efficient , fuss free . Easiest refinancing ever . If I couldnt do something Rick helped me. I was informed along the way of progress and they worked with our accountant to get whats as needed . Cannot recommend highly enough
Joe and Tilley helped us with our home loan and they were excellent, answering all our questions right away, and providing us with all the documents we needed, including the calculations. Thank you very much, Joe and Tilley
I had a smooth experience working with Sandra H and her team Nick then Tilley earlier this year. They were always responsive to my anxious queries during searching and through to settlement.
Laura from Mortgage choice was awesome. She sorted out my initial mortgage a few years ago and then recently helped me out with refinancing. Her customer service professionalism is of. a very high standard - she is efficient and responded quickly to my request for assistance and provided detailed and clear information that I could understand on a number of options available to me making me feel less overwhelmed. When I decided what I wanted to do she organised everything with my financial institution.. Highly recommend both Laura and Mortgage choice
We worked with Haison Tran and were very impressed with how knowledgeable, friendly, and prompt he was in supporting us through the whole process of buying our first home. Would definitely recommend him and happily work with him again
Id been on and off on my property hunt for years and had come back to Rick and Joe on more than one occasion. They were always very receptive, responsive, upfront, and helpful. Tilley was also very prompt answering any enquiries I had following approval and throughout the settlement period of my property. Big thank you to all of them for making a stressful process simple and easy
I highly recommend Mortgage Choice Indooroopilly. Laura and Tilley were so helpful in finding the right mortgage for me. The process was very easy and fast. Highly recommended.
Rick has always been a reliable source we can go to for property related queries. We have dealt with him for over a decade and couldn't have asked for a better advisor. The team at Mortgage Choice Indooroopilly have been a delight to work with.
It was absolutely a pleasant experience working with Joe and Tilley. Joe is super professional and very patient to understand our needs, and always responsive, which we really appreciate. Definitely recommended to anyone who is looking for the best mortgage service
Joe Kairouz from Mortgage Choice was so professional, communicating everything clearly and getting us the best deal. I would highly recommend Joe he definitely goes beyond for his customers.
Laura Passfield, Tilley Leach and her team at Indooroopilly Mortgage choice have been incredible to deal with and get us the best deal we can. We will definitely be recommending them to our family and friends.
We cannot recommend Rick Stone at the Mortgage Choice Indooroopilly team highly enough. We were customers with RAMS for quite a number of years and were continually disappointed with their service. So disappointed it ended in multiple AFCA complaints and we were stuck with a bank that was making it impossible to refinance. Rick not only found us an amazing lender with Great Southern Bank, but he negotiated a great interest rate and smooth settlement.
Thank you Rick and Beck
Em
I cannot recommend this business highly enough. Ben Passfield and his team are incredible, they are exceptionally conscientious and generous with their time. They know the system inside and out and worked flexibly with us to ensure we got the best possible outcome. Going with Ben and his team not only got us a great financial outcome, but it reduced our stress considerably. Their service is very comprehensive, I personally wont be going anywhere else.
Had a fabulous experience being looked after by Haison Tran and Tilley Leach. They've good great knowledge and experience plus they communicate it well
Laura and Beck were amazing. Courteous, professional, and expeditious All round outstanding service Thank you
thanks to Haison from Mortgage Choice Indooroopilly for his efficient, creative and innovative thinking to help us find a solution to our unique borrowing needs where others just couldn't see outside the square Highly recommend
We had an exceptional experience with Ben Passfield and Tilley Leach who helped us with our recent refinance and purchase. From our first meeting, they were attentive, knowledgeable, and committed to finding the best mortgage option for our needs. The process was smooth and stress-free, thanks to their clear communication and expert guidance. We felt well-informed and confident every step of the way. We highly recommend them to anyone looking for a reliable and professional mortgage broker
Been working with Joe for some time now and he is fabulous. He was referred to me by a friend and I have since referred him on to multiple people. He's helped us buy a home and we wouldn't have been able to do without him. Joe was so helpful, knowledgable, and considerate of what we wanted and could provide quick advice depending on what we were looking at. Tilley has been helping us tie things up and she has been really great as well. Definitely recommend Mortgage Choice at Indro
We've been clients of Morgage Choice Indooroopilly for 7 years now and couldn't recommend this wonderful bunch of people enough - well deserved 5 stars
Please dealing with the Mortgage Choice Team.
Thank you Tilley and Ben
Laura Passfield and Tilley Leach at Mortgage Choice Indooroopilly have been fantastic I have used them for two different properties and they have been so helpful and knowledgeable through the buying and selling process, and with ongoing support, including refinancing and negotiating a better interest rate. I wholeheartedly recommend them.
Haison Tran and Tiilley Leach at Mortgage Choice Indooroopilly were just fabulous.
We walked into their office on a Sunday and spoke to Haison, as we saw a house we liked the day before.
We have got pre-approval in less than a week, made the offer and signed the contract just after that.
Everything went smooth and very fast, by all standards.
Haison is very responsive, would guide you through thw process promptly in every situation.
A big thank you, Haison and Tilley
I went back to Joe at Indooroopilly MC to get a new mortgage coming off a fixed loan after 1 year and he found me a really great option Joe and Tilley made the whole bank transition process seamless -
Great Experience With Mortgage Choice INDOOROOPILLY QLD. Highly Recommend for all your Loan Needs
Laura and Tilley are always outstanding. Highly recommend them.
We can't speak highly enough of Ben Passfield and the team at Mortgage Choice. Ben was an absolute legendsuper helpful, transparent and professional when it came to getting us the right loan and answering all our newbie questions. As first-time homebuyers, Ben made the whole process smooth sailing and surprisingly enjoyable If you want a broker who's trustworthy, upfront, and determined in getting you the best deal possible, Ben and the team at Mortgage Choice are the perfect choice.
Highly recommend.
Referred by a family member. Have been well looked after. Ben and Nick both provided timely and helpful service across the entire process. From initially talking about a home loan and what i'd need to do to put my ducks in a row, to buyingsettling a property once I found a house I was interested in. Would recommend and use again in the future
I couldn't recommend Ben enough.
As first home buyers, Ben and his associates have been super helpful in getting finance, making it a seamless and simple process. He answered all our dumb questions promptly and without judgement, and found us the perfect deal that fit our needs.
We're stoked to be able to move in. Clare and I will definitely be recommending you to anyone looking for finance.
We appreciate it a lot.
Easy, straight forward, great communication and result. Thank you Rick and Nick.
Phenomenal service
Ben and the team go above and beyond to get what you want and then some.
Answering phone calls at any time of the day, I had all my needs met.
Thank you Laura and Tilley.
Amazing and pleasant experience made very seamless. We felt supported the whole way and cant praise you enough for your excellent responsiveness and willingness to help us work through the mortgage hurdles.
5 stars every time
I've worked with Rick Stone at Mortgage Choice for a variety of different purchases and projects over the last 10 years or so. Rick has always been extremely helpful and has helped me find ways to get the loans I needed each time I've asked, even dealing with me when I've thrown last minute changes into the process. Really great guy to deal with and I'd recommend him to anyone who needs a loan.
I highly recommend Ben Passfield and the team at Mortgage Choice Indooroopilly Ben has supported me through a very lengthy settlement process for my new home. He is knowledgeable and always quick to respond to my queries. I have complete trust in his abilities and found him to be both professional and easy to communicate with
Ben made the whole purchasing process of my property so easy and stress free, he was amazing and I very much appreciated it.
Haison Tran from Mortgage Choice is a truly wonderful person. So pleased with his work, cooperation, promptness, advice, pleasant behaviour and above all, patience that we can recommend him and his team without a slightest hesitation. We wish him every success in his life
Ben and his team have been amazing to work with. Responsive communication and expert advice on products that best suit your needs are outstanding.
Thank you to Nick and Laura for excellent customer service. Nick went above and beyond for us to make sure our home loan process was smooth and prompt. He also provided us with valuable information that assisted us with our loan approval. Highly recommend
Prompt reply and good communication
I wholeheartedly endorse Haison and his team for their invaluable assistance in securing the optimal and tailored financial solution for my family's needs.
Haison was amazing throughout the entire process and always went above and beyond to assist us as first home buyers. We cannot thank him enough for his proactive nature, patience and advice from start to finish. We always felt 100 supported and everything was always organised and timely which made our journey easy and less stressful.
Very friendly and supportive people. They have made the remortgaging task so easy for us with the best options available. Highly recommend them.
Joe and Tilley were wonderful and made the entire process very easy without any stress or issues. They were easily contactable and were always happy to answer any questions or concerns. Thanks team ?
I would like to say a BIG THANK YOU to Ben and his team. Was really great to work with Ben and his team. If i can i would give them 10?. Highly recommened.
Sandra and Nick were fantastic at helping my wife and I through the difficult process of purchasing our home. Their advice helped us get the best deal possible. Highly recommended.
Laura and Tilley have been absolutely incredible to work with on my first home buying journey. They both have been a massive source of information and gone above and beyond to get me into my new home. As someone who really had no idea about the home buying process, they have been there to guide me through absolutely everything, no question was too silly or unable to be answered. So happy I listened to other referrals and chose to work with them
Really happy with the service provided by the team at Mortgage Choice Indooroopilly, would definitely recommend.
Thank you Mortgage Choice team especially to Haison and Nick for the smooth process of my refinancing.
Thank you for supporting our Property journey and making our experiences so seamless and stress free. We have had very positive experiences each time and have been surprised at how quick and easy the process has been for us. Special thanks go to Haison and Nick for their end to end support behind the scenes. Thank you so much.
Ben and his team were super professional and great to deal with. Would highly recommend using his services as he made a process that I was extremely unfamiliar with simple and gave great tips with a great outcome on our mortgage rate.
Cant recommend these guys enough Made the process for getting a loan for our first home so easy and stress free.
Laura and Tilley have been exceptional in the handleing of our mortgage and refinance process, they have been helping us now for a few years and are always willing to help and answer questions well after the process is finished. I would highly recommend mortgage choice Indooroopilly
I would highly recommend Ben and the team at Mortgage Choice Indooroopilly. Very easy to deal with when sorting out our mortgage for our recent purchase, and was great at communicating any updates in a timely manner. Would definitely use them again.
Great customer service Lucas has been really helpful in the process of claiming cashback and negotiating lower rate from my bank. Big thank you
Ben and his team are excellent to deal with. Nothing is too hard. I have been working with Ben for over 10 years and he consistently exceeds our expectations.
We would highly recommend Ben Passfield and the team at Mortgage Choice Indooroopilly.
We have been working with Ben for 5 years and his insights, communication and work ethic cannot be faulted. Nothing is ever too much trouble, and he consistently goes above and beyond to get the best result for his customers.
Can't recommend Ben and Nick's work high enough. They overcame the many hurdles put their way and we had a great result in the end. Thanks.
We worked with Ben back in 2014 to secure our first home loan, and had such a good experience that when we started thinking about our next home purchase, we wanted to work with him and his team again. Very responsive communicators, clearly explaining all of our options and steps required, really adaptable in meeting on phone or ZoomTeams, and sending us lots of email updates as well. Things have gone smoothly - again - and would highly recommend their services to anyone else wanting guidance in finding the right mortgage for themselves.
Ben and Lucas provided excellent customer service We are truly grateful for their help with our home loan . Their assistance was exceptional and we will definitely seek their help for any future matters.
Highly recommend Mortgage Choice in Indooroopilly.
We had the pleasure of dealing with Joe and Tilley for our first home purchase and were delighted with the service we received. They guided us through the entire process, helping us choose the best options. All our questions were answered very quickly, and we always felt that we knew everything that was going on as all documentation was forwarded to us. Thank you again, Joe and Tilley, for making the buying process a pleasant and stress-free experience.
Laura and Tilley were extremely helpful and a pleasure to work with. As first time home buyers we were lost - but they both helped us so much to understand everything that would happen. Highly recommend
We couldn't have purchased our home without Joe's help. From the very beginning, he has been extremely knowledgeable, friendly, and efficient. He has provided us with the most suitable choices for our home loan. We had very good communication with both Joe and Tilley. They are always available and have kept us up to date along the way. Can't recommend them enough
Laura and Tilley went above and beyond to make the process of refinancing seamless. Appreciate their efforts and would recommend
Thanks to Ben and the team for guiding us through the process expertly and providing an exceptional service, couldn't have done it without your help
Thank you for your assistance throughout the loan process. We will certainly recommend your services to anyone I know who needs a mortgage.
Highly recommend Ben and the team at Mortgage Choice Indooroopilly.
Very knowledgeable. Great communication. Nothing is too much trouble. They definitely want the best for their customers.
They are very supportive, listens well, provide options and accomplish tasks on time
Abosolutely outstanding service. Couldn't be happier.
Joe Kairouz and Co. at Mortgage Choice have been by far the best finance team my family and I have worked with. Incredibly knowledgeable and professional, who help you navigate the stress of home buying from the start to settlement. Wish they could do conveyancing too, as their advice on such matters is much better than conveyancing services in the market Lucky to have found Joe, and I recommend his services to anyone.
Brilliant service with exceptional knowledge from both service personnel. All our questions were answered quickly and professionally with a sensational outcome
Joe and Tilley made the entire process super easy and stress free for us. They were friendly, knowledgeable and helpful. I would definitely recommend their services.
Can't recommend Joe Kairouz enough - he has been so helpful and friendly in all our dealings with him.
A big thanks to Ben, Nick and the rest of the team for their help securing pre-approval, providing extra information to find the right property and loan package, and finally getting everything in place for a smooth settlement.
Laura and Tilley are amazing to deal with. Professional, friendly and above all super competent. They made the whole process incredibly easy and stress free. Would not hesitate to recommend their services to all.
Everything went seamlessly, first with Andrew and then with Joe. Professional staff and high quality service.
Wonderful service from Joe and Tilley Went above and beyond honestly.
Highly recommend topeoplewho are looking for the bestmortgage service Thanks Ben and Lucas
Very positive experience. Laura and Tilley assisted us through every step of the process for refinancing and ensured everything went through smoothly.
Laura and Tilley provided us with top-notch mortgage services. Both are professional, helpful, and friendly.
Laura has assisted and provided all the information from our pre-purchase up until settlement.
Awesome communication and super responsive.
We would highly recommend them to everybody , especially if youre a first home buyer.
Easy to work with. Communication was fabulous and they answered all the silly questions we had.
Andrew was very helpful in purchasing my first home He was always prompt to respond and take any necessary action, and to clearly answer my questions. It was a pleasure working with him, and he was thorough with his search for a suitable home loan despite some difficulties with a small deposit. Thank you so much Andrew
Laura Passfield and her team have not missed a beat and have been very patient with our changes in direction. Her advice and guidance has been spot on, and we will be back to her again soon for assistance with investment purchasing. I have to make a special mention for Tilley as well, who is very dedicated in keeping us up to date.
Laura and Tilley were amazing and we were able to put our total trust in them in organising our bridging finance and remortgage. It went like clockwork and will recommend them to all my friends and family
Thanks Ben and Lucas
Excellent service
Highly recommended to everyone
The team is very professional and responsive.
What an experienced and outstanding crew at Mortgage Choice Indooroopilly. We were in good hands right from the start with Ben, Nick and the team. We were given choices and were guided on the right path from Ben who ensured an excellent outcome for us. Number 1 choice for us for our Mortgage needs.
Thanks heaps to Ben and Laura for their unparalleled advice and service throughout the arduous process one year of looking followed by one year of waiting to buy our cute little off the plan townhouse we had to go through to buy our new home. You guys have been the only constant in returning our emails with insightful and useful information throughout this whole process. I particularly appreciated the heads up Ben would give us whenever rates were about to change so we could act as needed to secure ourselves the best deal possible. My wife and I genuinely appreciate the patience you've had with us and our particular purchasing decisionsituation.
Ben, Nick and all of the team have been really helpfull us to us. They always respond to our request and answer all of the stupid questions from me. Thank you for making everything easy and possible for us.
Surely will contact them again if we need and reffer to our friends. Thank you so much guys
I couldn't thank Ben and his team at Mortgage Choice Indooroopilly enough. Ben is professional, knowledgeable, and most importantly, patient enough to guide you through the end-to-end process of getting a new house. He will consider options to the best of your interest.
I would definitely recommend Ben and his team if you're planning to get a mortgage. He will help you sail through the journey.
Special shout out to Nick Quinn for getting things ready for Settlement.
Nick Quinn was amazing to work with, very helpful and always madde time for me
I have not met anyone as helpful, nice and gentle guy as Ben Passfield. On top of that he is very professional and gets things done seamlessly. I have known Ben for nearly 5 years and have had numerous mortgages for myself, my children and children's friends. In all our dealings Ben and his team has performed simply outstanding. What a great service. Thank you Ben.
Laura and Tilley were wonderful and helped us through the whole process from day 1 to the day we moved into our new home.
Joe was fantastic to deal with at Mortgage Choice. He was super responsive, knowledgeable and professional. Being expats and therefore out of the country, we were so relieved that Joe stepped in every time to ensure that everything was on track. We highly recommend Joe and the team at Mortgage Choice.
My husband and I cannot thank Ben, Laura and their team enough. They are always so responsive and literally go the 'extra mile' for us. We wouldn't trust anyone else to assist with property transactions.
I found myself unexpectedly in a position where I was looking to buy my first property. I had no idea what I was doing at all. After getting the run around by other brokers I was referred to Ben at mortgage choice Indooroopilly and it was absolutely the best thing I could have done. He very quickly was able to help me make sense of what I was doing and needed to do, and was quick to get back to me to answer all my questions sometimes the same question twice. Throughout the whole process, from the moment I first spoke to him barely 7 weeks ago all the way through to settlement this week, Ben and Nick did everything to make it as easy for me as possible. I cannot recommend these guys enough - THANK YOU
To Ben and Nick and the Team wow what fantastic service Thank you again for securing the best home and investment loans for us
I have trusted Ben for many years to provide contemporary, professional, and literally all hours timely independent advice to identify the best mortgage and refinance options thank you.
Both Nick and Ben did and amazing job answering all our questions any time of the day always contactable, extremely professional, with the demonstrated ability to translate the myriad of complex issues into normal person speak. The excellent service continued throughout the process to final loan settlement providing updates even before our solicitors This provided us with significant reassurance through the stressful process from search to settlement.
Outstanding teamwork thank you will be using you guys again and I recommend you to anyone who seeks a professional timely resolution to all loan needs. Thanks again.
Joe and team have been very helpful, efficient and made the process of selecting my home loan as simple as possible. Joe's advice and support from the initial consultation all the way through to settlement was reassuring. Thank you very much.
Mortgage Choice were a great help to me in obtaining finance when purchasing a new house. Thanks Sandra and Joe for making the process a lot easier.
This is the 3rd time we worked with Paul, Laura and Nick, they have been fantastic. Very professional and responsive. We always felt very secure and comfortable working with them, they knowledge is fantastic and always trying to find the best possible outcome for us. Thanks Guys
Highly recommend Mortgage Choice @ Indooroopilly.
This is the 2nd time we worked with Andrew and Nick, they have been fantastic. Very professional and responsive, we always felt very secure working with them and the loan process to approval felt seemless.
Highly recommend Mortgage Choice @ Indooroopilly.
Mortgage Choice Indro are professional and competent team. Joe and Sandra have assisted me with financial advice on more than one occasion over the last couple of years and I have always found their advice and service outstanding.
Have just worked with both Nick and Andrew, and would highly recommend. Andrew was able to work with our needs and wants to make sure that we had our first home loan approval within a very limited time frame. Excellent communication and great customer service, responsive and easy to contact and understand. They both took the time to work with us and through the process, and providing us with all the information we needed right up to settlement.
Andrew and his team have assisted me with multiple home loans and refinancing, often with complexities due to owning a business. Every time he has been able to find a solution that will work. Highly recommend
Thank you so much Ben and Laura for everything you have done throughout the whole process. You really went above and beyond for us and made the process run like clock work. We couldnt ask for anything more.
Laura and Nick from Mortgage Choice at Indooroopilly have been fantastic. Laura went out of her way to try and get us the best home loan possible for our first house and made the process so smooth and easy for us. She was an advocate for us when we had a situation occur and was just such a great broker giving us so many options when we thought and were told by another broker we werent quite ready yet. Would highly recommend to everybody
We had a wonderfully positive experience working with Ben and Laura. We engaged with Ben some time ago, but due to the nature of the property market, it took over a year to find a house to buy. All that time, Ben was extremely helpful and supportive. When we did eventually find our home, Ben was exceptional in getting the finance approved and settled in a very tight time frame. He kept us updated throughout the process and was available to answer any questions we had 247. We would highly recommend Mortgage Choice Indooroopilly.
Amazing team which is there to support you from the initial consultation all the way through to settlement. It always feels like they're working for you and to secure you the best deal possible. Such a pleasure to have on your side. Benny is an absolute legend and every member of the team was highly professional, knowledgeable and did all they could to help. Highly recommend.
Ben, Laura and the team have been our brokers now for over 10 years and even though we moved to NSW we still use them for all our loan applications. They know their products and what would suit us and they make the whole process super easy
Paul from Mortgage Choice in Indooroopilly was fantastic. As a first home buyer, he really helped me, and got me the mortgage that I wanted.
Thanks Paul
Dean
AMAZING
My first dealings with MC was through the lovely Mylene Passfield. Her tenacity and generous spirit never gave up on finding finance for this then new immigrant for her first home. Fast forward some years and Laura Passfield has taken over the reigns. She continues to work financial miracles for us and persists where most would not. She has helped us find financial solutions over the years as we have moved properties, renovated, and refinanced. We will always remain her client. Professional, trustworthy, and reliable. If you are looking for a broker that puts you first, give Laura a call.
Ben and Laura at Mortgage Choice have been a blessing, they are friendly, helpful and made the experience of buying our first home easier. 1010 would recommend to anyone looking at buying a home or anything to do with finance. You will be over the moon with their professionalism and enthusiasm when it come to helping you reach your goal. Thank you for everything
We recently engaged Mortgage Choice Indooroopilly to provide us with guidance on refinancing a loan. Once they understood our needs, they presented us with well considered and researched options as well as responding to any questions we had. Following our selection of our preferred product they assisted and supported us throughout the settlement process. Ben and Laura were always quick to respond to any queries we had and they made the process of refinancing much more comfortable.
Friendly, professional service
55 Service from the Mortgage Choice Team. Benjamin Laura have been a delight to work with over the past couple of months. As a first home buyer Ben worked really hard to get us the best deal possible and we could not be happier We highly recommended him and anyone looking for financial services.
The guidance my wife and I received has certainly made the job of mortgage refinancing a seamless one. We have really appreciated Laura's genuine contact, follow up and professionalism throughout this whole process It has really taken away the frustration and uncertainty when dealing with a financial institution. Thank-you
Laura is a superstar, she made the impossible possible and the hard easy.
Thank you Laura for making our dream come true
Ben and Laura are absolutely fantastic. They know their finance stuff back to front, and provide high quality service in a friendly, easy going way. Very easy to deal with. We have used them numerous times and they have made the whole process really simple and saved us lots of money and heartache Highly, highly recommended.
Joe was absolutely amazing and help us with any questions we had. Comes highly recommended.
Paul and Nick are really fantastic Paul is a supper experienced broker who knows which banks to go with to get the home loan ASAP.
We were able to buy our second home in Toowong thanks to Paul help and Nick's follow ups with the bank.
We are very happy
Thank you Paul and Nick
Purchasing my first property two years ago I went through a different loan broker and had such a terrible experience that I had to reapply directly to the bank I was already approved for.
Compared with Paul Hicks and his team guiding me through each step of my refinance with professionalism expertise keeping me on track. Could not be happier, DO NOT WASTE YOUR TIME ELSEWHERE
Thankyou so much to Ben Laura for helping make our dream of owning our first home possible. The whole process from the loan application to settlement was seamless. The knowledge professionalism of this team is a real credit to their business. We would highly recommend Mortgage Choice Indooroopilly to all our friends family.
Ben and his team is very helpful and makes the whole process stress free.
Laura provides great advice. She is professional and patient with my questions. Makes the entire process seamless and stress free.
Ben, Laura and the team were awesome. Fast, knowledgable and super helpful every step of the way. Thanks guys
Thank you very much for your help managing my homeloan application Joe and Sandra Very happy with the service you provided the outcome exceeded my expectations. Joe was able to tailor a homeloan solution that fitted my needs and circumstances perfectly. Both kept me in the loop about progress of my application along the way. There's no such thing as too much communications. So thanks guys, great job and I have no hesitation at all recommending you to anyone looking for a mortgage broker who put the interests of their clients first All the best
Andrew helped us every step of the way very knowledgeable and even with a few hick ups he still worked though and got it approved
Very helpful and knowledgeable
Ben is fantastic I have used him a couple of times now and he has delivered exceptional service, information and mortgage advice every time. He is happy to take the time needed and go the extra step to ensure the mortgage process is as smooth as possible. Thank you Ben and also Laura - such a great team
Amazing to deal with, really helpful and understanding during the process of buying of first home
I have dealt with Mortgage choice twice Once for my initial construction and land loan in 2014 with Paul and for my refinancing recently with Andrew last month. It has been a pleasure to deal with them and the team at Mortgage Choice Indooroopilly. Paul, Andrew and Nick have been very professional, polite and prompt right from the point of enquiry to settlement. During the initial discussions, I was presented with a range of options, and was carefully explained all the technical aspects of choosing them. The settlement process has been very smooth and they've taken care of a lot of the process and paperwork. For the refinance, I needed the settlement to happen before a certain point. Andrew and team ensured that everything was executed before the due date. I would highly recommend them and will be in touch with them if I have future needs.
Ben and Laura were always very friendly and available to help whenever we had any questions. This was our first home and they made the whole process much more smooth by being very prompt, and by offering advice and support throughout.
Working with Laura at Mortgage Choice Indooroopilly made it possible and stress free buying my first home. Laura had excellent knowledge of the types of loans and lenders who would work with me and was always professional and prompt in our dealings. Will return to Laura in a few years for refinancing
Thank you Ben and Laura for your patience with us and holding our hands through the journey. It's been fun and hope we can work on something exciting in the future.
Andrew was incredibly helpful and courteous at every stage of the process. He was always available to answer my questions while ensuring I was aware of the requirements at each step to getting loan approval.
Andrew and the team at Mortgage Choice have been absolutely fantastic in helping us with our finance. This is the 3rd time I have used their services and have never had any issues. Very professional and very helpfulresponsive in assisting us with our finance.
As first home buyers, having Laura and Ben guide us through the loan process has made the whole experience so much easier.
We were kept updated all along the way, and were never unsure of the status of our application.
All questions were answered promptly, with great detail, and we felt included throughout the entire process.
We will definitely be using their services again in the future
Joe K and Sandra H were a great help in sorting out my first home loan. I would definitely use Mortgage Choice again in the future.
Ben was recommended to me as I was flying blind as a first home owner and wanted options in addition to the big banks. Throughout the process both Ben and Laura were wonderful to deal with, thorough and patient, providing options, information and explanations to me at all stages of the process. At no time did I have to chase them up in relation to anything and they were always quick to come back to me on any questions I had. I told them Id be in touch in the future, my future business is guaranteed. I cant recommend them highly enough.
Very helpful, very polite.
Paul and Nick are great. We got out first home with their help. In spite of so many challenges they made it happen to meet our deadline. We will recommend to all our friends looking for buying any property in the future.Thanks for the good work
I had a very pleasant experience on dealing with Mortgage Choice and I highly recommend them to benefit their valuable assistance to get loan. Paul, Benjamin and Laura are really responsive, professional and kind. Thank you all.
Joe was super and made my whole loan process really easy. Settlement went through smoothly and he was always happy to answer any tedious questions I had I would recommend mortgage choice Indooroopilly
Paul helped us refinance a few years ago, which enabled us to purchase an investment property. And I am excited to say that he has come to our rescue yet AGAIN, by helping us save over 10,000 per annum in interest on our existing loans by keeping our bank accountable and competitive THANK YOU soooooo much I would not hesitate to recommend Paul the team at Mortgage Choice Indooroopilly - they could literally save you thousands
The service we received from Ben and Laura was outstanding - we highly recommend them Their knowledge and professionalism is second to none and we look forward to working with them in the future.
We had best possible service . It was a pleasure to work with Laura. It was third time we work with her and it was always outstanding work from her side. We are very happy to be her client.
I am dealing with Indooroopilly Mortgage Choice Benjamin Passfield Laura Passfield for nearly 5 years and over 10 transactions they provide me an exceptional service, timely outcome, available all time on phonemail, easily approachable and no hassles at all from purchase to settlement as they'll guide end-end. Glad I found them and I strongly recommend Indooroopilly Mortgage Choice. Thank you Ben, Laura for all your efforts and great service
MAKING IMPOSSIBLE TO POSSIBLE Benjamin Passfield Laura Passfield saved me of dollars in monthly repayment. Dealing with Benjamin Laura from Mortgage Choice Indooroopilly branch for years now and they are truly amazing how fast they could get the best results without any headache... If you want better results without hassles I strongly recommend..
My loan had lots of unexpected twists and turns, but these guys were there every step of the way getting it done, and keeping me in the loop. I felt completely comfortable and taken care of. Thanks Ben and Laura
Benjamin and Laura at Mortgage Choice Indooroopilly are very professional and helpful. I refinanced my Investment property with their help and everything went smooth. Highly recommend, Thanks again
Great service, friendly staff, went above and beyond. Highly recommended
Professional and very helpful Made everything simple and i'm out of the rental system now Highly recommended
Above and beyond advice and support from Laura and Ben from start to finish, highly recommend
Really good service. Seemed we were really unlucky with solicitor issues. The team at Mortgage Choice Indooroopilly really had to work to push things through. Thanks.
Great communication and service - we wouldn't use anyone else
I couldn't have been happier with the service I received at Mortgage Choice in Indooroopilly and would happily recommend them to people I know
Hassel Free Loan Lowest Interest rates in my lifetime and an Apartment with Story Bridge Views - Tick Tick Tick Mortgage Choic Indooroopilly made my dreams come true. Thank you Joseph.
Ben and Laura are dedicated knowledgeable, friendly approachable and patient. They have gone above and beyond at every step to make sure we got the best deal and felt comfortable with the process. I like to take my time and do my own independent research and Ben and Laura have not only respected that but also encouraged it as they know that I need complete confidence when knowing who to trust when my families financial security is at stake.
It is rare that I make recommendations but we have no hesitation in recommending Ben and Laura to help with mortgage questions decisions. They thoroughly deserve high praise and I have complete confidence that if you give them a go, they will exceed your expectations.
Easiest team to work with and will definitely save you time and money.
Our experience with Ben and Laura has been the absolute best and easiest experience They both kept us up to date throughout the entire process and answered any and all the questions we had. We couldnt recommend them enough
Brilliant service by a brilliant team of professionals. Thank you Joe, Laura and Ben for all your help and answers to my questions while purchasing our new property.
looking forward to working with you and your team in the future. thank you Ben and Laura
We have been with Mortgage in Indooroopilly for well over 10 years and the team are always so positive and professional. I am constantly recommending Laura Passfield to all my friends.
Big thank you to Ben and Laura for their brilliant service, prompt communication and professionalism Their immense knowledge, attention to detail and always smiling and helpful attitude took the stress right out of the whole process of purchasing my property I wouldn't deal with anyone else and highly recommend them to any potential home buyer or investor
This is the third time in 12 years we have used Paul and are always comfortable and confident in his ability to look after our best interests and with great effort required on occasions land us with suitable lenders so we can follow out dreams. Paul was regularly in touch and kept us in the loop through what can be a very stressful time.
Hopefully we don't require your services for a very long time Paul but if we do again your our first point of call.
Our journey began 2 months ago and now we are the proud owners of a beautiful house. Joe was so helpful, always available for any doubts and questions by phone. The whole team at Mortgage Choice Indooroopilly made our dreams come true. A big thank you to Joe and Laura I will definitely recommend them
Andrew Churchward was essential for helping us successfully buy our first home Andrew took the time to explain all the financialmortgage lingo for us and helped us choose a mortgage that worked for our situation. He was upfront with the costs and application as well. Thank you Andrew
Ben and Laura provided an excellent service and we would highly recommend them. We found them very approachable and knowledgeable and they made the mortgage buying process very straightforward. They went above and beyond for us to ensure everything went through on time. Thank you so much
Ben and Laura Passfield are excellent to deal with and responsive to all requests. They are professional and deal with the transactions very quickly.
We were first time home buyers, Laura was there every step and talked us though it. Will definitely recommending . Thank you
Thankyou so much to Ben and Laura fantastic service nothing was a problem to either of them
Did everything in their power to get the job done will definitely be recommending to others thanks again
Paul and Glenys
Paul and Nick are great. We have purchased several houses thanks to their help. Paul got us a great rate with our latest purchase and Nick kept us up-to-date throughout the whole process. Paul helped us get our very first loan when we were students and didn't even think we could afford a house and has continued to help us as we grow our property portfolio. Highly recommend.
Paul and Nick made refinancing our home loan super easy They handled everything and kept us updated every step of the way, making it a completely painless process. Not to mention we got a much better rate Would high recommend.
I was introduced to Andrew and Nick from Mortgage Choice in 2015. Andrew came highly recommended by a family member. He helped us secure a mortgage on our family home. Since then Andrew and Nick have helped us to refinance twice and both times we have saved as interest rates have been dropping. I cannot thank these guys enough.
Ben and the team at Mortgage Choice Indooroopilly got us more money at a better rate than we could get directly with the lender we wanted. The team was always available to answer our questions and address our concerns. We have worked with Ben and the team twice now and look forward to working with them again in the future.
On our 3 Mortgage arranged by Ben and his team. Always found them to source the best deal in the market and offer great service and advice.
Both Ben Laura helped us heaps in making our application process easier and simpler. We are absolutely 100 satisfied with their service. We have been long time customers and haven't seen anyone providing this level of service. We would highly recommend both Ben Laura to our friends with pride and guarantee a high quality service.
Ben and Laura were outstanding Highly highly recommend to anyone needing a mortgage. They got us what we needed and couldnt be more grateful Will definitely be recommending them and using them again for the next one. Thanks guys
I cannot say enough times how thankful I am for having Andrew Churchward as my Mortgage Choice representative. I was buying my first property, and I really couldn't have done it without him Service above and beyond - I want to mention that there were times where we needed to see each other face to face for documentsdiscussions and Andrew came all the way to my place to sort it out after work hours. Even though it was in the evening, he didn't rush to try and leave as quickly as possible - he made sure that I understood everything. He was able to secure for me a great loan from a bank which had tricky prerequisites - I can definitely say that I was fully supported from the start to the end of my apartment buying journey. Thank you again Andrew
Big thank you to Ben and Laura for their brilliant service, prompt communication and professionalism! Their immense knowledge, attention to detail and always smiling and helpful attitude took the stress right out of the whole process of purchasing my property! I wouldn't deal with anyone else and highly recommend them to any potential home buyer or investor!
I really appreciate all your help again and it is comforting to know that the biggest financial decision of our life is being taken seriously by a team who listen and deliver.
I had a great chat with Joe, one of the mortgage brokers. He was very informative and really gave me an insight how to go forward with my investment.
Fantastic service and results by Ben and Laura. Couldn't fault them. Highly recommend them.
Andrew was extremely helpful with our home purchase. Great communication and always available. Definitely recommend.
Paul Hicks is doing a great job. Just had our solicitor compliment him for doing his job well. Very pleased.
Thanks Andrew Nick You made the mortgage process extremely straightforward and easy. I will definitely be recommending your services to others
Recently we were looking for a new property and was recommended Laura by the real estate agent. Speaking and dealing with Laura, I could not recommend her enough Her professionalism, attitude and manner were impeccable. Everything was stress free and she kept us informed every step of the way, also answering every question we had. Thank you again Laura for helping us with gain our new home
We've used Paul Hicks at Mortgage Choice Indooroopilly several times. First to buy our first house in 2011 and again, when we wanted to move house in 2017. He walked us through the ins and outs of different options when it came to finance. We had some tricky situations where the bank stuffed up several times but Paul and his team went out of their way to make sure that everything was in place for us to settle on the original date.
The team is highly knowledgeable and willing to answer any question and to help when required. Very highly recommended.
We proceeded our first home purchase with Joe Kairouz, a brooker from Mortgage Choice Indooroopilly. He was awesome, very helpful, supportive and kind. We recommend them 100.
Great team and service. They made our home buying experience enjoyable. Highly recommended to all the home buyers.
I have been exceptionally happy with the level of service Russell has provided over the course of this purchase and over the last 2-3 years.
I wish to thank Paul and all those involved with our loan approvals over the years. Paul especially has always been great to us and very helpful with all our questions and alterations.
We wish you all the best of luck in the future.
We recently bought and found Andrew to be professional, knowledgeable and very approachable. He helped us negotiate around some tricky spots, and always went the extra mile to make sure everything went to plan. Andrew is by far the best mortgage broker we have used, and we would not hesitate to recommend him to anyone in need of professional and reliable advice.
We felt that Russell was extremely effective, especially in dealing with our short finance timeline. He was on the phone within seconds of meeting us, using his impressive people-skills and quick thinking. We also felt very well supported by other members of the team, who were constantly monitoring our case and on top of everything.
Prompt in replying, very helpful and personable. I would recommend Ben to anyone, just as he was recommended to me.
Mortgage Choice was always following up on the status of my application to ensure the timely processing of my application. Mortgage Choice ensure that communication between the lender and me was smooth and always providing feedback on the status of my application. Ben was always prompt in replying to my phone calls or text messages. Ben and Laura showed utmost professionalism, good ethical standard and devotions in maintaining a friendly customer relationship.
Without the help of yourself, who worked magic with our finances, we would not have our new home. We are very grateful and want you to know how appreciated you are. We have and will continue to recommend you at every opportunity.
I have just recently upgraded my home loan to add an extension onto my house, Andrew helped find me the best deal to refinance my home loan, Andrew is always friendly and professional and worked tirelessly to help me get this together, I trust his advice 100%. Thank you for everything Andrew
The team at Mortgage Choice in Indooroopilly are top notch. Working with Ben, Emma, Laura and Russell has been a great experience. As reasonably frequent borrowers, banks regularly find new ways to make our lives difficult. The team does a great job of helping us jump through these hoops, dealing with delays and sometimes incompetence from bank personnel, while at the same time managing my rage with the process. Cannot recommend them highly enough.
I have been working with Ben for over 4 years and the service has been absolutely amazing. I never have to worry about anything. Highly recommend! Nothing is too hard and the turn around time is less then few hours max.
Paul and Nick went above and beyond to assist us through the process of getting a new mortgage. Their help is much appreciated.
Andrew was exceptional in his knowledge of the market, current trends and best deals available not just for this arrangement but for potential future opportunities should we want to consider them. Nick kept us well informed and up to date with the progress on our application and arrangements through to settlement. Both guys were a pleasure to deal with and we would highly recommend Andrew, Nick and Mortgage Choice in Indooroopilly.
Dealing with our broker, Paul Hicks has been an excellent experience. His patience and understanding in finding the best loan for us and explaining in simple terms what all the jargon meant was excellent. Nick Quinn’s efficiency just impresses and his emails kept us up to date all through the process. We will certainly recommend you and continue to use your services. We would rate the service at Mortgage Choice in Indooroopilly outstanding.
Dealing with Paul and Nick from Mortgage Choice in Indooroopilly is an absolute pleasure. They make the home loan process so smooth and stress-free. The best part is the continuous contact they make to keep you updated every step of the way. We have used Mortgage Choice in Indooroopilly several times now and would definitely contact them again for any future loan decisions.
Mortgage Choice in Indooroopilly not only gave me good advice that saved me thousands of dollars but also were professional, friendly and helpful. I would not hesitate to recommend them.
Dear Ben,
Thank you very much for your help in obtaining the loan to purchase our first investment property in Southport. Your generous and professional help is very much appreciated.
We are looking forward to working with you for the next one.
Thanks heaps again!
Excellent service that I ever gone through in Brisbane. I would like to said thank you to Ben, he is very knowledgeable and helpful. He could solve the complicated problems with no time at all. Fantastic Team
Nothing like prompt service with a smile and personalised attention...no matter how painful you may be. That was our experience with Russell, Ben and the office team. Thank you
We had been put through the hoops with an online bank, after being told it would be a simple matter of topping up an existing loan........ONE month later and after our financial approval loan date, still nowhere near done. We call Russell, whom, we have had previous loans with. Hey, PESTO, within the week, Ben had our loan approval organised
What a proactive, make-it -happen team the are
Thanks a million
Excellent service, very knowlegeable and helpful. I have worked with Andrew Churchward to get my finance sorted for my home purchase. He was absolutely brilliant in his job and I am very happy with his work.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
