Average client rating
5/5 From 13 Reviews
Brooke was fantastic in the process of refinancing very relaxed and full of knowledge which made the whole process bearable which I will gladly use again .
Brooke was fantastic . Very happy with the information she provide and with the bank of Melbourne
Brooke is absolutely fantastic I cannot recommend her highly enough. Naturally, I thought purchasing my first home on my own would be a stressful experience, and how wrong I turned out to be. Brooke was there from the very early discussions, right up until I was turning the key in my new property. I still can't believe how seamless and easy she made the entire process. Her communication is top notch, she is accommodating and flexible to your time, she has a wealth of knowledge which she is very forthcoming in sharing and I always felt one step ahead of the game with Brooke on my team. Thank you again Brooke for all your help
My wife and I had a great experience with Brooke as she helped us get a loan to buy a house in Geelong with very little stress involved. She was thorough in gathering all our info which not only helped her find the best loan for us but also made our application compelling for the banks to accept us. Every time we had a question, Brooke provided great guidance and responded very quickly so we were never confused about anything. I would use Brooke again and have recommended her to friends
I recently had the pleasure of working with Brooke to secure a mortgage for my new home I couldn't be happier with the experience. From start to finish, Brooke demonstrated professionalism, expertise dedication that exceeded my expectations.
One of the standout qualities of Brooke was their personalized approach. They took the time to understand my financial situation, preferences goals then tailored their advice recommendations accordingly. This level of attention made me feel valued as a client gave me confidence in their ability to find the right mortgage for me.
Communication was another area where Brooke excelled. They were always available to answer my questions, provide updates guide me through each step of the mortgage process. Their clear timely communication helped alleviate any concerns I had ensured a smooth stress-free experience.
In addition to their exceptional service, Brooke demonstrated a deep understanding of the mortgage market was able to secure a competitive rate for me. They navigated the complexities of the mortgage application process with ease, advocating on my behalf negotiating terms that were favorable to me.
Overall, I highly recommend Brooke to anyone in need of mortgage services. Their expertise, personalized approach commitment to client satisfaction set them apart in the industry. Working with Brooke was a pleasure.
Brooke has been a fantastic mortgage broker. She managed to navigate the complexities of my refinancing and secured me a great deal especially given the climate. I am overseas, my property is in a different territory, time differences, changing goal posts were all dealt with and communicated to me efficiently and with humour making what would have been extremely stressful process relatively easy. Thanks Brooke
Brooke was friendly and professional. She was able to assist us with all of our enquiries. Brooke worked through our scenario in a consistent and patient manner and left no stone unturned.
Thank you Brooke You were such a pleasure to deal with. Your knowledge and honesty made me feel at ease. I would have no hesitation recommending you to my family and friends
Brooke was an excellent mortgage broker for me and I would have no hesitation in recommending her to friends and family. She was very well organized, really knew the ins and outs of brokering, gave clear explanations, and provided me all the information I needed to make decisions regarding loan options.
Best of all, Brooke was friendly, very easy to talk to, and made the whole process for me very stress-free and as enjoyable as it could be. I look forward to dealing with Brooke again in the future.
Brooke is a knowledgeable, responsive and friendly broker and she has made the finance process very easy to navigate. Brooke answered all my questions throughout the process with patience and good-humour and always kept me updated where things were progressing. It was a pleasure working with Brooke on my first property purchase in Melbourne and I look forward to working with her in the future - Highly recommend
Brooke has been a great Mortgage broker.
I had a quite a unique situation with finances, Brooke was very helpful in researching the ins and outs and all that was required to get me across the line with the banks.
Brooke was flexible with working hours, communication methods, email, text, WhatsApp and was more than happy to help out with any questions day or night.
I would happily recommend Brooke to any friends and family.
Brooke Alexander expertly supported us through the home loan process until the eventual settlement of our loan. She was responsive, knowledgeable and very helpful in getting our loan through, even with some complex hurdles. We highly recommend Brooke, you will be in excellent hands
Brooke was amazing to work with on my mortgage application as a first home buyer. Super flexible with availability for meetings and very responsive. The whole process ended up being a lot easier and smoother than I expected
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
