Reviews
Average client rating
4.9/5 From 220 Reviews
Darren is just amazing I'm a first home buyer myself and he guided me from A-Z on every single process, always helpful with every single questions that i have no matter how trivial it is
He is just amazing and would highly recommend him for your mortgage needs
Darren helped my family and I get our first home. He was very approachable, very fast for communication and was incredibly supportive during the very very long process of months and months of house searching and being constantly turned down or outbid. I understand it's his job but we felt he went the extra mile with being very geniune and encouraging during those disappointing moments. He will be our go to for all loans in the future. I would highly recommend him to anyone.
Enthusiastic, informative, thank you Darren for helping me in every venture Amazing broker and human, highly recommend.
Darren is a legend He was recommended to me from some friends to help me refinance. Not only is he super enthusiastic, but also genuine and incredibly knowledgeable. I'd recommend him any day Thanks Darren
Absolute legend, worked super hard to help me and answered all my silly little questions. Great follow up, super enthusiastic and made the whole process really enjoyable Would absolutely recommend Darren
Darren is always friendly and helpful.
He gives thorough advice backed with data
Darren was an absolute angel sent to sort out all of my refinancing needs! I have already recommended his services to multiple friends and family
Darren Utz went above and beyond to assist us, could not be happier with results and will definately recommend him in the future.
Darren has been an absolute god send helping me refinance my home. He was hard working often late in the evening sending emails through and always full of positive enthusiasm. Thank you so much Darren, so grateful you came highly recommended to me
Excellent service. He is the best broker. I will work with him again and again.
Excellent service
Darren was very quick to reply and very helpful in finding me a great deal.
I have always thanked my god about sending me the right person (Darren Utz) who helped me via a stressless and seamless way to work on my financial goals. I am so thankful that up to this moment I have not dealt with someone so fabulous, knowledgeable, concise and so understanding!
Darren exceeded our expectations and then some with the level of advisory and support along a very complex journey. He provided great options, was easily contactable and supported us non stop throughout. We couldn’t recommend him enough!
Darren's knowledge in the industry greatly help my partner and I with our first home. We will definitely recommend Darren!
Darren is very helpful and give all info about my home loan to choose from and give advise which is the best loan for you .Explain everything throughout the process, keep you updated ,very efficient.
Darren was excellent to deal with and went above and beyond throughout the entire process. Despite multiple delays with our land registering and many annoyances with the developer and builder Darren was reliable and made sure we were able to maintain approvals so once land registered we had everything completed on the finance side ahead of settlement without stress.
Darren was next level helpful and approachable. Darren was recommended to me by my brother who was incredibly happy with him and has also helped my sister extensively in the past. I can't recommend Darren Utz highly enough.
Darren Utz was absolutely fantastic throughout the whole process. From the very initial consultation he was very clear around my financial position and what I could afford. He then helped support me over the last year with advice on all properties I put offers in on. When it finally came to the house I purchased. Darren was fantastic in getting the home loan sorted and getting me a fantastic interest rate. He really went above and beyond and I really felt the personal service from him. Thanks Darren for everything you did and the support and care you have shown me.
We recently purchased our first home with the help of Darren. We were extremely happy with the process and how easy he made this. His communication and expertise is impeccable and we can highly recommend - Liam & Matt
Darren is so professional and quick responsive, made my loan process so easy.
Highly recommended
Thank you
Since Darren was referred to us, his service has been exceptional. He has followed through with everything that he advised could be done. Thanks, Darren for all you have done!
Darren was great, he made himself available and worked around my crazy work schedule.
Darren was amazing as our mortgage broker, we've never had a smoother or more seamless experience with re-financing/purchasing. He kept us up to date every step of the way and was always available to answer any questions we might have had. He was also very knowledgeable about all the products that he was recommending and gave very sound advice regarding these products as well. I would highly recommend Darren to my family and friends and already have!
We have been dealing with Darren Utz for years now and wouldn’t go anywhere else.
Darren had always provided the professional advise and recommendations and keeping our best intereste in mind throughout the process. Darren was readily contactable (even on weekends and leave) and provided his services in timely manner. I would highly recommend his services to family and friends.
Darren Utz, made the whole refinancing process easy and quick. Always recommend my family and friends to go for Darren for any loan process
Darren Utz goes out of his way to exceed customer expectations. I wouldn’t go to anybody else. Thanks alot for your business, highly recommend.
Darren made my first home buying easy stress free and got me a good deal on finance. Would highly recommend him
Darren was professional, responsive and kept me informed. Explained what I needed to know and nothing was never a hassle. Made the process stress free which was much appreciated.
Darren Utz is just amazing is a professional in his field of work. We could not fault him and highly recommend Darren. His knowledge and customer focus is of high degree. Above and beyond.
Darren Utz was so professional and very easy to work with recently. Will definitely refer family and friends to Darren in the future..
Darren was absolutely amazing. From answering many phone calls after hours to keeping us up to date with exactly how we were tracking. Could not fault his service at all and will happily recommend him to friends and family.
Darren's communication was great! His response time was amazing, he explained everything so well and he went over and above in helping me buy my first home. I cannot recommend him enough!!! Thank you Darren for all you work.
Darren made the whole experience of buying a new house easy and very stress free can’t ask for anything more
Darren made our experience an enjoyable one. We thank him for his professional support.
Darren is a fantastic broker and I have now used his services 3 times and he always goes above and beyond to get the job done.
Darren was amazing and with me every step of the way. He is like family now :)
Darren was absolutely wonderful! He was exceedingly knowledgable, always willing to explain things in detail and clear up and questions I had. I am so incredibly pleased with everything he was able to do for me. I highly, highly recommend his services!
We are so grateful for Darren going above and beyond for us. Once again. Making a potentially stressful situation as easy as possible. We have used Darren’s services a couple times now and he will be the first person we call next time too.
Felt like my dad
Darren is fantastic, he has great enthusiasm for what he does and makes the process simple and easy to understand.
Darren was nothing but amazing. He tended to my every need, as well as preempting them.
I'm very satisfied with Smartline services. Darren is the representative that handled my home finance and he was highly professional throughout the process. He communicate with client every step of the way and achieve result.
Darren Utz was a pleasure to work with. A Term used lightly as we didn’t have to do much work at all to re-mortgage our loans. His knowledge and attention to detail is 2nd to none and attentiveness to your needs, exemplary. A real pleasure!
We were complete rookies coming into the world of home loans yet Darren showed us such great patience and professionalism. Even the bank said we got lucky with our broker! Thanks to Smartline in particular Darren. Highly recommended!
Darren was available at any time and was able to guide us through the process
Darren was very helpful throughout the whole process. He was always available to give advice and would answer any questions promptly
Darren made the process so easy . He was always a text or phone call away and always replied in a very timely manner. He guided me from the start to the very end. I would highly recommend Darren snd smartline.
My husband and I were so impressed with Darren with all his helpful information and his patience with us throughout the whole process, explaining everything that we didn't understand. Darren was also easy to contact and communicate with and thankful.
Darren's quite knowledgeable about the industry and how it works. He's professional and approachable too.
So thankful for Darren for all his help and pushing through to make my dream of owning a home come true! Darren was very professional, patient and responsive to all my questions! I highly recommend Darren for those looking for a broker!
EXCELLENT customer service from Darren!!! The suggestions and recommendations we got from him were spot on. Highly recommended!
I have already referred several people to Darren. He was professional, knowledgeable and exceedingly helpful.
Darren is brilliant, not the first time I've used his services and wont be the last.
Would never have thought I would have been able to achieve such a huge goal so early in life! My broker was beyond fantastic, reassuring, professional , enthusiastic and my rock through the whole process. Can't thank my fantastic broker enough!
Darren made the complicated process of purchasing two investment properties at the same time much easier. This took away all the stress of dealing with the bank ourselves, and I would recommend Darren and Smartline to anyone purchasing a property!
Darren Utz services are second to none. He was helpful, readily contactable at all times, professional, understanding and the list goes on. The made the whole process simple and stress-free. I would 100% recommend him to my family and friends.
Very happy with service provided by Darren.he was friendly and always there when needed assistance with anything.Made our loan processing very smooth.
Darryn utz was amazing , he went above what i expected i would never go through anyone else but him , i would recommend him to anyone. Could not of asked for a better mortgage broker
Darren was very supportive very professional I put all my trust on him and he did everything for. My home loans and my car loan whenever I contacted Darren he straight away answered my ph calls regarding to the loan
Darren was an absolute pleasure to deal with. Being a first home buyer I found a lot of this overwhelming and confusing. Darren was patient with my many questions and often answered them more than once for me. would highly recommend Darren to anyone
Our experience with Smartline was great. As first home buyers we looked into the various options but really needed someone who knew the home loan process well and guided us through the whole experience. Communication was excellent.
First time for everything but Darren has sure made it easy on both of us. Very professional, Very knowledgeable,Very punctual and Very helpful. We highly recommend Darren Utz to anyone. ??
Darren was extremely helpful and answered all of our questions. Without Darren and his expertise we would have been in the dark. Thankyou so much for your help and guidance.
Smartline through Darren delivered excellent service and went beyond miles that I am so grateful of. I hope that the others may be able to experience this invaluable service!
Darren
Very patient and collective and takes the time to explain everything as best to the client (me). He relates to every issue there is and comes up with ideas to help progress our forms through and very straightforward.
Darren was great, friendly, always quick to respond, knew how to fullfill the process thoroughly and without any hiccups. I highly recommend his services to my friends and family.
Very happy with the service we received, our conditions were tight with our financial needs but we got our land. Calls not always answered as expected but calls were always returned in a timely manner, all questions answered in great depth.
Darren found the best possible home loan for my circumstances. Extremely pleased with the outcome. He was readily contactable and was great at negotiating through the process. Fantastic result - thank you Darren!
Darren was fantastic, took over our situation mid contract after being let down elsewhere. Great to deal with and was able to sort everything out for us.
Darren Utz was our broker and he had exceeded our expectations from start to finish. Darren was professional, efficient and reliable and I can’t recommend him enough!! Thank you Darren for turning our dreams into reality.
Could not have asked for a better Broker hands down!!
Darren utz was so calm, not pushy, very informative and helpful. He went above and beyond to tailor his service to meet my needs. Can't recommend him enough
Darren was very helpful with helping me gaining a home loan for my first home. Always contactable and very helpful in answering any questions I have. Would definitely recommend him to anyone! Thank you Utzy!
Darren Utz is Awesome. I used Darren for my current residential property 5 years ago and I did not hesitate to use him again this time to buy an investment property. Darren went above and beyond to help me. I would 100% reccommend Darren Utz.
My adviser performed well, he made it much easier for us as we didn't have a clue where to start in this process.. Good job.
Darren provided 5/5 for service. It was a pleasure to have Darren work with us
None that I can think of.
I am very happy with how my loan went through, I had no issues a fast response with friendly phone calls and good advice the whole way through. Thanks Smartline
Darren went the extra mile for us as this type of home loan was too confusing for us. Thanks Darren.
No concerns
Great communication
Darren is a legend.
I think Darren went above and beyond to ensure all parties were 100% informed and comfortable with the choices that were made and the outcome
Darren Ultz jumped through so many hurdles to get us to where we are today. He never gave up and was always so positive. He worked so hard to help us and totally exceeded all our expectations. Without his help and dedication I don't think we would have succeeded in reaching any of our future goals
The easiest process I have ever done because of the excellent service. If I was stressed over any issues Darren was helpful and informative. Really couldn't of got any better service than what I received.
Darren was a great help. He was honest and upfront from the start and was very helpful at all times.
On track from start to finish. Very pleasant to work with.
We found Darren to be extremely helpful and More than willing to answer our questions. He made the whole process easy and straightforward. We would not hesitate to recommend Darren to any of our friends or family.
Darren was always contactable, even on weekends/evenings. He was tenacious and we believed he was doing everything he could to secure our loan. He was also upfront with managing expectations, open and honest. Very pleased he got us the loan we needed.
Darren was on top of all the current Market Data and Trends, also asking us the right questions so he could get us into the right loan easily and efficiently.
I highly recommend Darren and the team at Smartline very professional and very helpfull . Thanks again Darren
I have known Darren for 10 years and had recommended him highly to my 2 siblings. His excellent work ethics I hold with high regard.
Darren was awesome
We had a great experience. No faults. We were kept well informed and up to date
We initially went through another broker, after a month of us making calls, trying to organise a meeting, and getting no answers and never having calls returned. We were recommended to Darren Utz. Best move we did, we called him on Fri he came to our place on Sat and was informed he would contact the banks first thing Monday morning. Around 10am we received a call from him saying he had a bank that would look at getting us the loan. Darren always keep in touch and made everything go along nicely even when we had a few road bumps on the way he was always there to call to talk us through what was happening
The service I received from Darren was excellent. He had already organised a loan for me in the past and helped me this time with a top-up. Again my experience with Darren was professional and everything was handled and discussed in a manner that made it all so easy for me. Thanks again to him for his amazing help.
Darren is fantastic!
Darren went above and beyond for us. Would recommend him to everyone
Darren was exceptional, patient, kind and supportive. He made the process of navigating the banks so easy and painless I really can’t recommend him highly enough.
Great service and really helped with reassurance along the way.
We found Darren to be a genuine guy who cared about his clients and what they're needs were and was outstanding in his professionalism but also down to earth and real which is refreshing
We have been working with Darren Utz for a few years now and could not be more happy. He’s not only professional, he displays impeccable customer service skills. We would highly recommend Darren to anyone!
Excellent
Darren, was very reassuring and supportive on my quest to secure finance. He made the whole process seamless.
Darren was available 24/7 and always happy to help! He gives 100% and makes sure that everything is explained in a language is non money people understand :) I highly recommend him! He is fantastic at what he does and as a person!
A friend of mine had recommended I contact Darren and I'm so pleased I did. I was able to set up a face to face meeting within the week of initial contact and new exactly where I was at very quickly. I was able to contact him quiet a few times with different scenarios, nothing was too much. Only suggestion would be is to talk just a bit slower
Super happy with Darren’s service.
From the start Darren was clear on what our goal was. He made a promise and pushed to the end with great result. I recommend Darren to all friends and family. Great service and results.
From the start Darren was clear on what our goal was. He made a promise and pushed to the end with great result. I recommend Darren to all friends and family. Great service and results.
Darren was the complete professional. He kept in touch with me at all times, continually updated me and explained all the information so that I was able to make the correct decision. Darren is a wonderful ambassador for Smartline and would recommend him to any potential client.
Darren was great. And the gift pack he sent me as a thank you was a beautiful touch.
Darren was fantastic, from our initial meeting his knowledge was amazing and we felt very confident working with him. Being our first home we were very unsure of the process but he made us feel very at easy. In the end we choose to build a new home I we feel very thankful to have had his experience and knowledge.
Darren was great, extremely helpful and nothing was ever too much effort. I do and would recommend Darren to friends and family. He was also very honest when helping us with future financial descisions
Darren Utz has assisted me now a number of times over the last few years. I could not praise nor recommend him enough for his helpful, caring, professional, fast and efficient service. Darren personally values your situation and always listens and provides honest, clear and unbiased advice to ensure any commitment is the best thing for you. I am not sure where I would be financially if Darren had not been part of my journey. I couldn\'t fault Darren in any form and its comforting to know that I have him to rely on. Darren has the perfect persona for this line of work. A credit to Smartline!
Darren Utz has assisted me now a number of times over the last few years. I could not praise nor recommend him enough for his helpful, caring, professional, fast and efficient service. Darren personally values your situation and always listens and provides honest, clear and unbiased advice to ensure any commitment is the best thing for you. I am not sure where I would be financially if Darren had not been part of my journey. I couldn\'t fault Darren in any form and its comforting to know that I have him to rely on. Darren has the perfect persona for this line of work. A credit to Smartline!
Darren kept my wife and myself in the loop about anything going on with the purchase of our house. We have and will in the future, recommend Darren to our family and friends.
There were a few confusing times through the process (i.e. when the lawyer didn\'t receive settlement email from bank due to wrong email address) but in the end after many grey hairs for Darren ( I am sure) we got there. We will be recommending this service to all our family and friends.
I would like once again to thank Darren for his guidance and patience through, the process of owning my own home . Thank you.
Kind Regards
Deborah
Darren is credit to Smartline, upholding all the ethos Smartline prides it self on absolutely The communication, professionalism and efficiency throughout the whole process of Refinancing was above and beyond and because of Darren my Family can live a better life. Thank you so much once again we are forever humble and grateful for Darrens service.
Darren was fantastic. We trusted him to do what was right for us, and left it entirely up to him. We are now in a much better financial position and couldnt be happier.
Darren was fantastic. We trusted him to do what was right us, and we are now in a much better financial position and couldnt be happier. Thank you
My wife and I found Darren handled our refinance with integrity and was realistic with our needs and requirements.
Great advise. Always proactive. Resourceful. Big thanks. Have no hesitation to recommend to my friends. Thanks Darren!
After being disappointed with the lack of interest from another provider that I\'ve done business with for several years I contacted Darren Utz. Apparently my mortgage was too small and there wouldn\'t be enough in it for them... amazing!
I certainly wasn\'t disappointed with Darren\'s quality service. He kept me well informed throughout the whole process and explained in detail all options available to me and gave me advice on which option would be most suitable for my needs. I\'d have no hesitation in recommending Darren to my work colleagues, family and friends.
Darren works hard to continually get great results for us. He is always too happy to help and a pleasure to deal with. He simplifies the mortgage process and replies to our emails 24/7. Give the man a holiday.
Darren performed above and beyond our expectations! He was available and able to answer all our questions regardless of how small and insignificant. He was reassuring and confident which made the whole process bearable! We will definitely be recommending Darren Utz to all our friends looking for an advisor. 10/10!
Excellent customer service
Darren was on the ball and was waiting on us not the other way around. Darren also new us from a few years ago (using Smart Line\'s Service) and was able to work out our requirements quickly and do the hard chasing with the banks Highly recommend Darren & Smart line
Darren Utz made the process very easy to understand for us being first home buyers. And I believe he found the best loan for my partner and I. I will recommend Darren to my friends and family.
Darren was great to deal with and I would use him again tomorrow if need be. I would highly recommend him to family and friends and I actually already have.
I look forward to the day that I can recommend Darren to someone I know
Smartline was recommended to me by a friend. It was one of the best decisions i have made in picking up the phone and calling. The service, information and help i received from them was invaluable to me by pointing me in the right direction. Would highly recommend them.
Both ken and I found Darren to preform his job well. We never had to contact Darren to what process we were up to in the loan situation as he stayed on top off it all. We were so pleased that all the stress was taken off us in finding the right loan as it wasn't something I was looking forward to doing. I would recommend Darren to anyone wishing to purchase a home and know that all is taken care of and being informed every step of the way
Darren really went the extra mile for us - we will always be grateful for his enthusiasm, support and determination to get us back into the housing market! Could not be happier!!!
Darren was always available and willing to answer every question we asked. He provided us with invaluable information and made buying our first home easy.
We thank Darren for making things happen that we did not think ever would. He achieved an amazing outcome for us so quickly. He has put us financially in a better place and we are extremely thankful.
Darren bent over backwards for us was very upfront and honest with our options he did a tremendous job for us Darren has made our lives 100% better helping us to build our first brand new house we are very grateful to have had the opportunity to utilise Darren Utz's talent Thankyou very much and would recommend anybody to get in touch with Darren for even the impossible because he will make it happen.
Fantastic result on a hard deal.
Darren was really very helpful in every step of the way and always more than happy to find things out if he didn't know the answer. Would recommend and use his service again. Linda
Darren provided us with great advice, we never felt that we were out of the loop and if we ever had any questions or concerns, Darren was always able to help us out. We've referred business to Darren in the past and will continue to do so with confidence.
Darren went above and beyond to get this over the line and on time for me. I would and will happily recommend him to anyone! Thank you
I enjoyed Darren's enthusiasm, approachableness, and professional manner and communication. I believe Darren to be a great ambassador for your company, and financial advisors in general. [*NOTE* I do not wish for my name to be used in your marketing or your website.]
Darren Utz performed a financial miracle for us & I'll spend the rest of my life letting him know just how grateful I am for what he's managed to acheive for us. I can focus on repairing our foundations & building my mountain. I'll be consulting Darren each step of the way...he's a big part of our journey! He's a keeper!
darren has always been helpful and making sure we get the right deal for our situation. We are very thankful for the time he puts in and the results he has given us.
We found Darren to be a very straight forward and very friendly. He was always available to help with any question or problems we had. I would have no trouble recommending him to my family and friends.
After previous mortgage brokers telling us we were in no position to buy a home, Darren exhausted all avenues. We now sit in our newly purchased home, all thanks to the dedication from Smartline. Thank you
Thank You to Darren, It was easier to buy our investment property with your help. Regards Sarah & Tony
Everything was easy, he was in regular contact to keep me updated and everything went smoothly.
There were serious problems with both the process by which the chosen mortgage provider went through the application stage - to the stage where the credit requirements were an absolute joke & not commercial at all + took roughly 2 months to complete - then the discharging mortgagee failed to meet the obligations under the existing mortgage contract - the process was an absolute disaster & if I hadn't been distracted on other things I would have pulled the plug & walked away. Throughout the process Darren was harrassing the outgoing bank & the senior staff from the incoming bank - unfortunately there was little impact but I certainly felt that Darren was going into bat for me - the providers need a lesson in customer service & management of expectations as the outcome left a sour taste & continues to do so
Thank you for not giving up.
Couldn't have been any happier with the assistance Darren provided. Have referred two different couples to Darren since.
This was our first home purchase so it was a new experience for us from every perspective, so to have the finance side of it looked after so proffesionaly, it took a lot of the stress away fron Elise and myself. With the service Darren provided us with I would not hesitate in recommending him to anyone, and would certainly be using him again for our future purchases.
Darren's Service was and is Excellent, we could not of asked for more, he exceeded our expectations and is such a nice guy too, we were blessed to have had Darren in our corner,getting our mortgage together at short notice. Well Done Dazza A++++
Darren Utz was friendly, professional and a pleasure to deal with. He took the confusion and stress out of organising my finance on my behalf to allow me to concentrate on the emotional and legal aspects of having to sell my home and purchase another. He kept in daily contact with me to ensure that everything was running smoothly as settlement came to hand. I have already recommended Darren to three of my friends as his professionalism and assistance was second to none. He is without doubt an assest to your Organisation.
Darren was fabulous. He answered my queries promptly and showed great patience when i'm sure I was being a nuisance. I never thought of using a mortgage advisor and now i'm so glad I did because he made my job so much easier. I'll be recommending him to everyone.
I had never thought of using a mortgage advisor and i'm so glad I did. Darren readily answered all of my questions and never got frustrated with me through the long drawnout process. He made it fairly stress free because i'm sure if I had to deal with it myself i would have been pulling my hair out! He's fantastic and I will definitely be recommending him to all of my friends.
i was very happy with the service that i recieved from darren he was always there if i had questions
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
