Reviews
Average client rating
5/5 From 40 Reviews
After a little difficulty understanding home loans, what everything meant and what would be the best product for us, Gorana broke it down for us in a way that was simple and thorough. She presented us with clear options and helped us understand the pros and cons of each product. She managed to turn things around for us very quickly and has kept in touch with us regularly throughout the process answering any and all questions.
She has been amazing and if you're buying a home and struggling to wrap your head around loans, I'd definitely recommend giving Gorana a call. 1010
To say that Gorana is a miracle worker is an understatement. She has gone above and beyond to ensure we presented a successful mortgage application. Gorana is committed to providing the highest level of customer service, and genuinely cares about her clients. This is the second time I've used Gorana's services, and it wont be the last. Thank you Gorana for all of your hard work, I look forward to our next application.
Gorana was the perfect home loan advisor for me. She answered all my queries and presented home loan options in line with what I asked. She did not try and provide other options, or over complicate things, which I liked. She was always available and made you feel that no question was silly. I found other home loan advisors too complex to deal with and pushy towards making me consider certain products, which I was not comfortable with. Not the case with Gorana, highly recommend. Dean.
Gorana was an exceptional person to work with, especially as a first time home buyer. She is incredibly knowledgeable and makes you feel so comfortable when asking any questions even if they feel silly. I couldnt have asked for someone better to support me through this process.
Highly recommend Gorana and Linda. The ongoing support and patience they gave me through my extraordinary situation was phenomenal. They went that extra mile to help me, professional but personalised everything to ensure I could keep my home. The parts I didn't understand, they were across. The bits that I overlooked, they flagged. Thank you ladies. I'm eternally grateful and will be recommending you to everyone I know.
Working with Gorana and Linda was not only streamline, efficient and thorough. We found the entire process very enjoyable and we felt really well informed and supported throughout the process. Highly recommended.
We've now been supported by Gorana and Linda on three separate occasions and have enjoyed outstanding experiences each time.
Gorana is hard working and conscientious, and has consistently gone above and beyond to provide us with the best options and support for our circumstances, including working after hours to secure a loan for us with a deadline pending. She and Linda are always approachable, patient and thorough, and we could not recommend them more highly.
Gorana and her team are really wonderful to work with Really dedicated and invested in everyones property journey. Highly recommend and will be staying with her for any future re-financing needs.
Gorana has been an absolute pleasure to work with. She made the entire process very easy and saved me a lot of heartaches. Excellent and timely communication. Managed to turn around the loan and settlement process within a very tight timeframe. I would certainly recommend Gorana for a quick and easy mortgage process.
Very understanding and kept informed through the whole process. Always my 1st choice. Thank you
Have worked with Gorana on several occasions and its always been an incredibly professional, hassle free experience. She is well informed and has gone over and above on a couple occasions to expedite settlements. Totally recommend.
Gorana has just assisted me in the purchase of my first home and I cannot thank her enough it was such a flawless, easy process and I felt like I always had all the information provided to me with honesty, understanding and my best interests at heart. Gorana was always prompt in her correspondence and made the home buying process one that I didn't need to stress over. Thank you so much, can't recommend you highly enough
We had a pleasure to work with Gorana Masic and her team a couple of times. Their professionalism and attention to details made everything to go smoothly. I would highly recommend Gorana and her team.
Gorana supported us every step of the way as first home buyers. She is thorough and super personable. Communication was clear and timely. We had a lot of questions and she was always happy to explain. Thank you so much, Gorana
Getting my refinance done with Gorana was a great and seamless experience. Communication was amazing. Gorana and her team consistently provided updates and answered any queries I had. Highly recommend
We were more than happy with Gorana's service during our recent home purchase. She is knowledgeable, friendly and quick to respond to enquiries. We needed things sorted in a bit of a rush and Gorana was on top of everything all the way through the process. We have no hesitation in recommending her and have already recommended her to some of our friends.
Gorana and Linda are exceptional at what they do. They made the process for getting a home loan easy and talked me through the best options that work for my situation. From the get-go I was offered guidance on what documents I needed to provide. I was regularly updated with progress and next steps, which put my mind at ease. It is clear that Gorana and Linda have the customer front of mind, and not once did I have to chase anything up. Thank you for making this experience completely stress free
Fantastic experience buying my first home with Gorana and Linda. I highly recommend their skills. Communication was brilliant and they answered my many questions through what can be a daunting experience. Thank you Ill be back when its time to refinance
Gorana and Linda did a super job for us when we wanted to refinance for a better deal. They kept us updated on progress throughout and we are very happy with the outcome.
We have been engaging Goranas services for many years now and would never consider any other broker. We have found Gorana to be very easy to work with, she is honest, helpful, great work ethic, very professional and she always gets the job done.
Gorana has helped us out now on multiple occasions with our mortgage and re-financing. Gorana and Linda always do an amazing job to ensure we get the best rate possible in a smooth and efficient manner. Communication and response times are always excellent so we are kept informed at all times and overall customer service is outstanding. Would strongly recommend to anyone seeking assistance with their home loan.
Gorana and Linda were an absolutely fantastic team to work with. They were highly responsive and got back to my questions extremely quickly. Their attention to detail was superb and they would often have already actioned or addressed things before I even asked the question. Would highly recommend Gorana for any mortgage advice and support - Will definitely use again.
Thanks so much for a seamless process.
My brother recommended Gorana. Good thing to, because hooooo-boy did it make things easier. We chatted, she was onto it, and I had a lender lined up in no time. Absolutely would use her services again.
Gorana has been absolutely amazing with her support and guidance. She was patient with all my questions and got me a really great deal. Thank you for all your help
I highly recommend Gorana Masic as my Broker. Gorana went above and beyond to help me overcome several hurdles from the banks and ultimately secure my dream flat. Gorana and her team were excellent with their communications and follow-ups - so happy I had them in my team
Yes I would highly recommend Gorana, she was extremely helpful throughout the whole process.
Very happy with everything! Gorana Masic was thorough and available to answer all of our questions.
Gorana Masic was great. She went above and beyond to ensure that we could meet our obligations with the real estate agent.
Gorana was absolutely superb. We really enjoyed working with her, she was really informative, helpful and super patient with us. We never felt pressured and felt confident asking even the most silliest of questions! We were really lucky to have Gorana take us from start to end - thanks so much Gorana for all your help, kind words and patience. You're an absolute gem!
Gorana was an absolute pleasure to work with from day one. I felt at home with her instantly, and her patience and time invested was evident from the outset - I am extremely happy to have had Gorana as my broker.
Gorana Masic makes getting a loan a lot less stressful, as I trust that she is doing the best for me as a client and not just the bank.
Ben is extremely knowledgeable, patient and helpful. We were lucky to have come across him and 100% recommend him to anyone.
We were extremely pleased with our experience with Gorana. She was friendly, responsive and made the process as easy as possible. She came recommended and we have already recommended her to a family member who is now working with her.
Gorana is fantastic. She is very personable and goes above and beyond to assist.
Gorana was great, taking the time to understand what I wanted to do, giving me a good understanding of the best options available on the market and squeezed my application in at the last minute to take advantage of a discounted offer before it finished.
Gorana then managed the application process for me, and was able to change it all at the last minute when I changed my mind.
Incredibly helpful end to end.
When applying for our mortgage, we had a few hurdles & time restrictions. (selling and buying simultaneously) Gorana dealt with the challenges with professionalism, her knowledge & efficiency was most helpful in expediting the process.
Gorana would not only be our First Choice ....she would be our only choice.
Gorana was so helpful and knowledgeable. We couldn't recommend her highly enough!
Gorana was extremely professional and very quick to respond to our queries. We will definitely use her services again in the future.
Gorana recently helped my partner and I purchase our first home, her patience and knowledge was amazing and she explained everything in a way I could understand.
Her attention to detail and thoroughness left me feeling confident that everything was being taken care of during what can be a very stressful process but she kept us up to date every step of the way. I couldn't recommend Gorana enough!
As a first home buyer I was hesitant about getting into the property market. I had been with the same bank for 15 years, but three years ago, when I started to enquire about a home loan, they told me to come back when I had a bigger deposit. They never got in touch to see how I was progressing and I felt the bank just wanted interested in me as a customer.
The upshot was that I began to feel I wasn’t good enough to take out a home loan.
I met Gorana at a home expo. We clicked instantly – I felt really comfortable with Gorana and she has been amazing throughout the whole process of buying my first home.
I literally did not do anything – Gorana did all the hard work for me. I have to admit I’m more of a spender than a saver, so first up, Gorana explained how I could manage my money better.
From there, Gorana did everything on my behalf - even organising pre-approval of my home loan. It’s with a bank I hadn’t considered, but I am very happy with loan and the rate I’m paying.
Gorana came along to the auction of an apartment I was interested in, giving me valuable moral support. She explained the highest price I could go to based on my finances, and it turned out I was the highest bidder at exactly that price!
I moved into my apartment in May and I’m very happy with it. It’s in a great spot in Melbourne’s St Kilda with a unique design and a lovely courtyard. It’s a winner all round, and I’m thinking about holding onto it as an investment if I upgrade to another home later on.
The amazing thing is that the day I transferred a lump sum of cash out of my account to pay for the apartment my old bank finally sat up and got in contact with me. I felt like asking “Where have been all this time?” – I hadn’t even been worth a phone previously.
I’d definitely recommend Gorana. If I had known it would be this easy to arrange a home loan and buy a place of my own I would have done it years ago!
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
