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James Florance

Meet our Expert Team at Mortgage Choice in North Lakes and Mango Hill

We're very proud of our award-winning team at Mortgage Choice in North Lakes.

We are passionate about helping you reach your financial goals and doing our best to ensure that your property dreams become a reality.

Our Mortgage Brokers at Mortgage Choice in North Lakes have won a number of awards in recent years including: 

Mortgage Choice North Lakes - Awards

2023

Winner, Mortgage Choice Insurance Excellence Award - Australia
ALI Group QLD Broker of the Year

2022

Winner, Mortgage Choice Insurance Excellence Award - Australia
ALI Group QLD Broker of the Year

2021 

Winner, ALI Group QLD Broker of the Year

2020
Winner, Mortgage Choice Business Excellence Award - QLD
ALI Group QLD Broker of the year


2019
Winner, Mortgage Choice Business Excellence Award - QLD


2018
Winner, Mortgage Choice Business Excellence Award - QLD
ALI Group National Broker of the year


2017
Winner, Mortgage Choice Business Excellence Award - QLD
Mortgage Choice National Growth Award
AMA National Finalist Broker of the Year
ALI Group QLD Broker of the Year

2009 - 2016
Winner, Mortgage Choice Business Excellence Award - QLD

 


James Florance

James Florance

Mortgage Broker (Principal) 

James founded Mortgage Choice North Lakes in 2008 and after 12 years working for an International Bank in senior managerial roles. James has a passion for assisting clients achieve their Financial Goals and Property Dreams.

James is extremely passionate about Mortgage Broking and relishes in being able to help his clients fulfil their dreams.  He will always go above and beyond the call of duty to ensure his customers get the best possible deal.  His love for the business and high level of customer service is the reason James is an acclaimed specialist in his field, with many awards and accolades to his name.

When James is not at work he enjoys spending time with his wife Tina and 2 adult children.

 

Millie Chambers

Millie Chambers

Mortgage Broker

With prior experience in the finance industry and face to face dealings with customers, with a customer-centric approach, Millie provides exceptional service and support to every client, no matter their experience level.

Millie’s friendly, motivated, high spirited and approachable manner makes her a great asset to the team, you can always find her working towards the best result for the customer.

Outside of work Millie enjoys all things outdoors, camping, spending time with her family, german shorthaired pointer Lola and horse Stella.

Ashlee Florance

Ashlee Florance

Broker Associate

Ashlee joined the Mortgage Choice North Lakes team in 2023 as a Broker Associate. 

Prior Ashlee worked in customer service roles as a Life Guard and Swimming teacher whilist studying at University.

Ashlee spends her free time studing and training her horse in Dressage

Cara McLelland

Cara McLelland

Customer Care Consultant
 
Coming from a background in sales & marketing, Cara has moved into the finance industry and brought her passion for customer service with her. Cara makes sure everything in our office is running smoothly and effectively.  Anyone that has dealt with her knows she is a delight and truly cares about our clients! 
 
Originally from the UK, Cara settled in Brisbane after meeting her partner whilist on holidays. Outside of work Cara plays competitive netball and enjoys the Queensland sunshine with her golden retriever Callie. 
Lyn Moncada

Lyn Moncada

Credit Analyst & Approvals Assistant 

Lyn joined the Mortgage Choice team in 2019 as a Credit Analyst and Approvals Assistant. 

Lyn is a highly skilled professional in the field of mortgage support. With a strong commitment to customer satisfaction and a passion for delivering exceptional service, Lyn plays a vital role in assisting Mortgage Choice clients throughout the loan application process.

Her keen eye for detail allows her to provide valuable insights and guidance, ensuring that all necessary information is in order and meets the required standards. Lyn's commitment to accuracy and precision instils confidence in clients, assuring them that their loan applications are in capable hands. Her attention to detail minimizes the risk of errors and increases the likelihood of smooth and successful outcomes. Through her dedication, Lyn goes above and beyond to provide clients with the assurance they need during the loan application process.

Outside of work Lyn spends her free time having fun with her family, she is also a movie buff.

Jo Cadawas

Jo Cadawas

Approvals Loans Processor

Jo is a valuable member of the team at Mortgage Choice, specializing in overseeing client applications from submission to settlement. With a relentless drive for swift outcomes, Jo takes charge of advocating for clients with the banks, ensuring their needs are prioritized and met efficiently.

Prior to joining the Mortgage Choice team Jo worked with several banks where she assisted clients for more than 3 years through the various departments.

In her spare time, Jo loves spending her time with her partner and socialising with friends.

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