Reviews
Average client rating
5/5 From 16 Reviews
Jane Kuang has helped both my partner and I get into buying our first property with literally no stress. She was very professional, her attitude behind all of it made you feel like you have chosen the right person and made you feel stress free, her guidance through applications after applications was fantastic.
My partner and I in the first place didnt use a broker and went straight to one of the banks to get a home loan, we got our application approved and on a cooling off period stage, the bank then told us that the property was in a high density area and no longer can lend the client more then 85 which in the first place we were told we could borrow 95.
My partner and I wanted to pull out of the cooling off stage because we didnt have sufficient funds.
When I contacted Jane for advice, she kept being positive towards the situation and encouraged us to keep going, Jane managed to get us a suitable bank to go with the home loan with our situation. From that stage I kept having positive thoughts and literally STRESS FREE
That being said I HIGHLY RECOMMEND Jane
Jane has helped both my partner and I get into buying our first property with literally no stress. She was very professional, her attitude behind all of it made you feel like you have chosen the right person. Her guidance through the application was fantastic.
My partner and I in the first place didn’t use a broker and went straight to one of the banks to get a home loan. We were on a cooling-off period stage and were told that the property was in a high-density area and no longer can they lend us more than 85% which in the first place we were told we could borrow 95%. We wanted to pull out of the contract because we didn’t have sufficient funds.
When I contacted Jane for advice, she was positive about the situation and managed to get us a bank approval before the final day of the cooling-off period. From that stage, I kept having positive thoughts and literally STRESS-FREE!!
That being said I HIGHLY RECOMMEND Jane !!
Jane is very professional and she works hard to understand me as a customer. She ensures that she takes my personal financial circumstance into consideration when proposing a loan. Jane is also very quick to respond. She definitely goes above and beyond the standard professional service
Responsible staff, best advice and services
Jane works very hard to understand your situation and do the best she can to satisfy your requirements or goal. Her responses are quick and is very informative. For someone like me who was new to mortgage, she was able to answer all my questions and assist me throughout the processes.
Jane was very professional and answered our many questions in a way that we would understand. She always made herself available and accommodated all our needs. A great customer experience!
Our broker was wonderful, endlessly patient and informative. She even answered my inquiries when she was overseas on holiday! Thank you for all your help, Jane!
Jane worked hard to understand my situation and do the best she could to satisfy my requirements and goal. Her responses are quick and is very informative. For someone like me who was new to mortgage, she was able to answer all my questions and assist me throughout the processes.
We are very happy with Mortgage Choice because of the broker that we deal with. Jane works hard to understand me as a customer. She took my personal financial circumstance into consideration when proposing a loan. Jane definitely goes above and beyond the standard professional service!
Jane has been exceptional in providing us with her services. She has catered to our demanding request of completing the loan end to end in less than 2 weeks. Without her persistence and determination, we would have never been able to settle on time. Really impressed. Thank you Jane!
I did not know where to begin when my partner and I decided to purchase our first home together and turn his current unit into an investment property. With Trevor and I being in our early 20's and with very little experiences, we were so worried that a decision would turn us in to a financial mess. You truly went above and beyond with the service you provided us with, always taking the time to respond to our enquiries and 'silly questions' so quickly and efficiently (with absolutely no judgement) and we really appreciated that you would take the time to do this after business hours and on weekends and were willing to have a chat or meet up at a time that was convenient for us.
I really don't think we would have gotten such an amazing outcome if it weren't for your extensive knowledge and support throughout the whole process. Thank you does not seem like enough when you have helped us get one step closer to achieving our dreams. We have already told majority of our friends and family about your services and will continue doing so for many years to come.
Jane, I would like to thank you for your help in getting our loans and purchasing process done. You are so reliable, honest and efficient. Thanks for your time and availability whenever I call or message you .
Would definitely recommend you to everyone needs help with their finance.
Jane is a true professional. Her recommendations were very conclusive and concise. We got an immediate response to questions via email, telephone or SMS. Top-Notch 5 Star services!
We love the new property that we own :). Thank you so much Jane for your step by step guidance starting from the very beginning. You always give us good advice and keep us updated on the progress of our loan application. We would not hesitate to recommend your service to our friends and relatives. Wish you a very Merry Xmas!
Jane is patient, dedicated and professional. Her friendly nature and deep lending knowledge delivered me a huge trust that I never had a single stress throughout the entire loan process. I selfishly contacted her at night or even weekends for concerns I had, she always replied back within 2 hours. She knows what the issues are and has a solution for me. Based on great personal experience, I highly recommend Jane to anyone who is ready to apply for a loan.
We were surprised at how willing Jane was gone to give up her public holidays and weekends to fit into our timetable. She listened attentively to our needs, ethical and easy to talk with. We would definitely recommend her service to our friends.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
