Reviews
Average client rating
5/5 From 62 Reviews
Verry good
Kara is the best
Kara is wonderful. She really listen and help us with all our needs. Amazing and professional service.
Kara is amazing. She made the whole process a breeze for us. She is absolutely amazing with the response and help us with any questions we had. I will surely work with her for my future properties. She is the best.
Our Advisor, Kara Nguyen was so helpful in finding the right loan for us. She communicated with us promptly and kept us updated with our loan application. She was always available to answer any questions we had and is very professional in her work. I would recommend her to anyone who needs this service. Her experience and professionalism is of high standards. Thank you so much Kara.
Excellence customer service, professional knowlege, and very quick reponse, well communicated with customer.
Kara showed outstanding knowledge in her field and gave me advice on finance depending on my current and future circumstances. She explore all options that available for me to buy my dream home. I absolutely appreciate her quick work on getting finance for me.
Kara was very helpful in every aspects with the loan. She gave expert advices and easy to contact her
Thank you
I'm so thankful for Karah Nguyen for helping us on our journey in processing our loans, even at the middle of the night or early morning she is there for us to assist to submit our requirements. Very impressed, till next business with you guys.
Rosario
Kara Nguyen from smart line was not only professional, she was very understanding and very helpful throughout our loan process. She exceeded out expectations having taken care of everything that was needed in order for us to apply for our home loan. Would definitely recommend kara Nguyen to anyone looking for a home loan.
Top service, professionalism, caring and understanding. Genuinely a stress free process with kara through smartline.
It is a pleasure to have Kara as my broker as she made the process very easy and smooth.
She responds really quickly with any queries and gets things resolved professionally and promptly. Aside from this she is warm and personable and she went above and beyond for us on a number of occasions particularly when we had to send out loan agreement to different state, she makes sure that it arrived on time for our settlement. I would highly recommend Kara to all my friends and family.
Very helpful process, I would recommend to any person to get an advice from Smartline before continue with current. You will be surprise to see how the current lending treat their own customer.
When you work with Kara, you know that she will be your trusted mortgage broker for life. Her customer service is fantastic and she is always up to date with the market. Kara comes so highly recommended by everyone that she has helped. It's a pleasure working with her.
Kara was amazing from start to finish always on top of things in a professional way , nothing she couldn’t answer absolutely astonishing lady to have met and would highly recommend her to anyone thanks Kara
Kara always put a smile on customers face, very professional customer service, thanks to Kara I saved over $4000AUD due to my solicitor stuffed up my stamp duty, she helped my wife and I solved the problem in her own time. I am very happy with Smartline service and Thanks toi Kara at Inala branch QLD.
It’s always a pleasure dealing with Kara!
Good service
I'm very satisfied
Good service,highly recommend
Good knowledge and communication
Experience, knowledge and great attitude.
Hung nguyen
Kara is one of a kind highly recommend her to anyone who sees this file thank you
Quy
Ok
Good service!
Professional! She communicated with me regularly to keep us updated and provided solutions for us to help get our loan.
Couldn’t be more happier with her services and would recommend her to my friends and family
Very helpful and professional great job Kara
Very committed to helping me to get our loan through.
Outstanding services.
Nhu Le
The adviser was very knowledgeable, thorough and get things done promtly. Verry happy with the services.
Kara is a professional and friendly person who I have absolute faith in.
Kara was excellent at achieving our goal, thanks again Kara
Kara was absolutely amazing and made our experience so easy
Kara was the best person. She help us through the whole process and made it super easy to understand. Highly recommend Kara and smart line for needs.
Professional
KARA Nguyen is a great person (woman)supportive and caring from the start to the end of my loan application was updating me on every step in friendly manner, I will always recommend Kara Nguyen to my friends.
smartline first before the big 4 banks
Kea has been the best bank advisor she was always on top of her work and she took me through the process of each step of the way highly will recommend her to family and friends.
A great services, very professional, Kara Nguyen has delivered what customer's expectation.
We would recommend to our friends and relatives for the lowest cheap rate Home Loan and Refinance.
Fast, Efficient, Well present (but Need clearly explanation of services fee)
Kara has been amazing from start to finish
She verry good . Tks so much
Awesome! Great service, I strongly recommended this adviser and she is very fast and very helpful.
I'm really happy and satisfied with my adviser's. She help me all the way from A-Z and make it clear very easy to understand .
From: Dai.N
After a hardbreaking waiting process, my loan was finally approved. It was all attributed to Kara Ng. She was so smart, creative & hard-working to get the job done. I would strongly recommend Kara to anyone who needs a loan for their home buying.
Kara was very responsive to my questions, professional adviser.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
