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Merilyn Holmes

Reviews

Average client rating
4.9/5 From 101 Reviews

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This is the third mortgage we have arranged with Merilyn Holmes (one 15+ years ago, one approximately 14 months ago and this most recent one) and on each occasion the service has been absolutely fantastic in all regards. We could not recommend Merilyn's services more highly.

Paul
06 December 2022  

 

Merilyn Holmes has been a wonderful Mortgage broker for my partner and I purchasing our first home. I was given Merilyns details through a work colleague who spoke highly of her. It truly has been an absolute pleasure to deal with Merilyn and her team and a blessing to have her supporting and guiding us throughout our home buying journey. We are both very appreciative of the efforts and on going support we have received. We highly recommend Merilyn and the Mortgage Choice team to friends and family, Thank you

Jordan
07 November 2022  

 

Merilyn Holmes has been a wonderful Mortgage broker for my partner and I purchasing our first home. I was given Merilyns details through a work colleague who spoke highly of her. It truly has been an absolute pleasure to deal with Merilyn and her team and a blessing to have her supporting and guiding us throughout our home buying journey. We are both very appreciative of the efforts and on going support we have received. We highly recommend Merilyn and the Mortgage Choice team to friends and family, Thank you ??

Jordan
06 November 2022  

 

Jonathan
05 October 2022  

 

This is my second mortgage with Merilyn and once again her approach to dealing with stressed out home buyers was second to none.
She’s always available for the silly questions, checks in regularly and keeps you informed of what step we are up to.
I always recommend Merilyn to My friends as she makes the process seem so stress free and easy.

Morgan
09 September 2022  

 

Merilyn was absolutely incredible through this whole experience. We knew nothing about home loans before speaking with her, and now feel very empowered with the knowledge she provided to us. She was always willing to speak with us and answer our questions.

Tess
27 August 2022  

 

If I could give merilyn a higher rating above 10 I definitely would, She was lovely and smashed out everything that had to be done. Definitely recommended

Brett
21 August 2022  

 

Merilyn was the most friendly, professional and approachable adviser we have ever worked with. She took the time to understand our personal situation and used that info to recommend a specific home loan to us. She went far beyond what was expected of her and even though our loan was granted in record time, she still keeps up to date with progress during the building process. Working with Merilyn has been an exceptional experience, she really takes ownership and gets things done. Well done and thanks for being on this journey with us!

Adrian
11 April 2022  

 

Merilyn understood the urgency with settlement and worked hard to get fast results. She also gave me very helpful suggestions and made me aware of possible pitfalls with the several options I had in front of me. I'd highly recommend Merilyn!

Sandra
28 February 2022  

 

Merilyn has been a wonderful advisor throughout this whole process and spends the time to make sure you understand what is required.

Highly recommend to anyone!

Breanna
23 February 2022  

 

Brooke
18 February 2022  

 

Yean
25 January 2022  

 

Martin
23 October 2021  

 

Merilyn was easy to deal with and went out of her way to help us

Lorna
22 October 2021  

 

Gemma
04 October 2021  

 

I had an amazing experience with Merilyn! She went above and beyond with a rather tricky settlement. She worked with me every step and explained everything I needed to know in a simple and easy to understand way.

Emily
31 August 2021  

 

Merilyn is an excellent mortgage advisor and went above and beyond to provide a great service. She is highly professional and I will recommend her to my Friends and Family.

Nicholas
26 July 2021  

 

Merilyn is very personable and comes to your level of understanding. This is my first home loan and Merilyn was more than helpful throughout the whole process. Highly recommend her services to anyone.

Emma
21 July 2021  

 

Jordan
18 July 2021  

 

Jason
27 June 2021  

 

Merylin was absolutely wonderful to deal with - her patience, professionalism, expertise are second to none. We are extremely happy with her advice and service and would definitely recommend her to anyone who is in the process of buying a house.

Isaias
13 June 2021  

 

Can’t say enough good things about Merilyn. Helpful, organised, knowledgeable.

Nathan
22 December 2020  

 

Merilyn has been a fantastic mortgage broker for us. She has been always readily contactable and reliable. She was able to sort our our building and land loan to suit our needs. Would highly recommend merilyn to our friends and family!

Kenneth
25 August 2020  

 

Merilyn was great to deal with through the whole application process and blew us away with a great result. I would recommend her to anyone

Cameron
28 January 2020  

 

Trent
14 December 2019  

 

Absolutely loved having Merilyn help with our mortgage needs. Would highly recommend to friends and family.

Michael
05 November 2019  

 

Our experience was great i would strongly recommend Merilyn to any one whether you are after simple loan structures or more complicated loans structures for investing.

Nicholas
15 October 2019  

 


Merilyn Holmes was recommended by a real-estate agent whom never met her but heard about her from number of client's, decided to contact her and she came over the weekend and was extremely nice and informative and never pushy. She answered all our questions and gave us an advice on a specific product from a lender, I've contacted about 10 more different brokers and really did my home work but found out her first advice was the best we received so we went back and used her service and never regretted the decision since. HIGHLY RECOMMENDED BROKER

Khalid
11 October 2019  

 

Couldn’t of asked for a better advisor she made it very easy and I couldn’t of done it without her

Jayke
04 June 2019  

 

Tammie
03 June 2019  

 

Mark
02 June 2019  

 

All round great! Would highly recommend to anyone

Luke
06 April 2019  

 

Very helpfull and extremely knowledgeable.

Alex
27 March 2019  

 

No areas of Improvement, Merilyn was absolutely amazing !

Morgan
23 January 2019  

 

Thank you for being so helpful, knowledgeable, honest, easy to talk to and genuinely interested. You made the process so easy and stress free. Thank you Merilyn xxx

Brooke
12 October 2018  

 

Jonathan
24 July 2018  

 

Andrew
01 February 2018  

 

Excellent service and genetics

Heath
13 September 2017  

 

Merilyn is always available to give advice and is prompt in organizing documentations and liaising with the bank.

James
27 April 2017  

 

Merilyn was very great!! Very professional, but extremely friendly as well.

Hugh
18 April 2017  

 

Linda
06 March 2017  

 

Jamie
06 February 2017  

 

I really appreciated Merilyn taking time to thoroughly explain mortgage-related things to me in simple terms and just her up-beat attitude and friendly nature, it made the whole process so enjoyable.

Kristina
02 November 2016  

 

Merilyn was wonderful, answered every query we had, shopped for the best deal we a extremely happy with her service

Harold
25 October 2016  

 

Merilyn was extremely helpful and I would gladly use Merilyn again for any other financial queries that I might need answered in the future.

Kind Regards
Mario Amaranti

Mario
17 August 2016  

 

Edwina
17 August 2016  

 

Mike
04 June 2016  

 

Denise
21 April 2016  

 

This is my first build and so my first experience with banks/mortgages and Merilyn has been incredibly helpful throughout the whole process. She\'s always been happy to explain if I don\'t understand anything, she\'s been keeping an eye on the market to make sure there are no better deals out there for me and most of all she\'s taken all of the stress out of dealing with the financial side.

Andrew
04 December 2015  

 

Merilyn was a great help to me. She helped me refinance my existing loan and some other debts. I don\'t think I would be able to do it without her.

Jesse
01 December 2015  

 

Richard
22 October 2015  

 

Merilyn Holmes has now helped us on three occasions, each time providing absolutely top quality service. I thank her for all the help she has provided. For us, Smartline personal mortgage brokers have taken most of the stress out of dealing with banks. We highly recommend them. Richard and Anne Wheat.

Richard
26 August 2015  

 

Excellent guidance throughout the entire process and Merilyn went above and beyond her requirements to make sure this process was as easy and smooth as possible. Would recommend her to anyone and everyone ?? I'd buy another house just to have the support and guidance again!

Sarah
24 June 2015  

 

From the very start right through to the final step I experienced nothing but the highest level of professionalism with extremely prompt service, I was completely informed every step of the way and was always kept in contact so I stayed 100% up to date through the entire process. The helpful friendly manner I constantly recieved was enough for me to realise I was in good hands and the final result was better than I had expected. I would with complete confidence highly recommend Smartline and Merilyn to anyone. Thankyou Merilyn

Benjamin
12 June 2015  

 

Troy
18 May 2015  

 

Merilyn was super informative and knowledgable throughout the whole process, she took the stress out of finding the right loan and made it easy and painless. She also found a much better solution than I could have done alone and gave helpful advice which made the costs of buying my land and building my house much more manageable.

Andrew
22 December 2014  

 

Michael
25 November 2014  

 

Merilyn was fantastic. Definately the best person we dealt with in all of the sales/purchase process. Would highly recommend her as she made the experience exciting and made us feel 100% comfortable with our finances going forward.

Damien
19 October 2014  

 

Donald
10 October 2014  

 

Merilyn Holmes went beyond the call of her job. She was passionate about achieving timely responses from |ANZ, despite their tardiness. She is outstanding. I am recommending her to my colleaques already. she gets 11 out of 10 for going the extra mile. Peter Gregory

George
18 September 2014  

 

On the over all outcome , I would like to make a comment about the comitments of the bank and the lack of there part of the final putting together the whole deal. Merlin effecientsy was impecable and all our instructions where firmly written on the necassery forms for the bank to act upon . It is oviuos to me that the bank fail to put the instructions together. We had to viist the Bank to have our morgage payments update to fornight and the assistant insisted all other matters should be carried out by the broker. as the in home banks only deal with general enquires. Not on, When you have taken time to make an appointment to sort out the promblems. Still awaiting online banking complaint to be resolved. I find this situation very frustrating that no one knows who,s job it is for our new morgage to be correctly put into the system.

Gregory
27 August 2014  

 

Hi Merilyn was a fantastic advisor, she made it her personal mission to sort out our finances, the advice she gave was definitely to maximise our borrowing capacity whilst keeping our LMI low. Having to sort 2 mortgages with equity from 1 bank and principle from CBA meant there was a lot of too and fro. I would recommend her services to friends and family. Also as we progress towards extending our home we will use Merilyn again to sort finances. Regards Brett

Brett
08 August 2014  

 

The service was outstanding and a great result with all the changes that were made
Thanks Rod

Rodney
11 December 2013  

 

Darryl
15 November 2013  

 

Andreas
07 November 2013  

 

Merilyn is absolutely fantastic. Her financial support to us has been second to none. Her personal manner and dependable professionalism over the past decade has rendered her a permanent part of our family. Thanks Merilyn - welcome to the family!!!

Grant
05 September 2013  

 

Merilyn was not only friendly but allowed me to discuss my position, offered alternatives to assist me in my decisions.Merilyn showed a great deal of knowledge and acted proffessionally at all times. A very pleasant outcome resulted. Thanks again Merilyn

Raymond
30 July 2013  

 

Katri
10 July 2013  

 

Nicholas
27 June 2013  

 

Haydn
04 June 2013  

 

We were so happy with the service Merilyn Holmes provided. This was the third time we have used Merilyn for our home loan requirements and we would definitely use her again. Thanks.

Jason
25 March 2013  

 

Merilyn Holmes is a very genuine, lovely person who know's and does her job well no matter how complicated it is. Highly Recommend.

Shaun
24 January 2013  

 

Menglei
10 December 2012  

 

Marion
21 November 2012  

 

Mark
18 November 2012  

 

This is the third time that Merilyn Holmes has helped us successfully negotiate with the banks. Smartline has taken most of the stress and all of the hassle out of dealing with these institutions. I would highly recommend Smartline, and especially Merilyn Holmes to anyone.

Richard
31 October 2012  

 

Thank you for Great friendly service that soon had us moving in to our first home here in Australia. Regards Tim Daker

Timothy
03 October 2012  

 

Merilyn, at all times was very professional and assisted and helped me understand the many facets of becoming a home owner. She was fantastic and I would definitely recommend her to anyone I know who is looking for a mortgage broker. Thank you Merilyn for being at the receiving end of my numerous e-mails and phone calls.

Ingrid
01 May 2012  

 

Merilyn went above and beyond what was expected of her. She was an absolute pleasure to deal with.

Stephen
06 February 2012  

 

Timothy
18 January 2012  

 

Anna
26 November 2011  

 

Excellent customer service and attention to detail. All follow up attended promptly.

Lucille
10 October 2011  

 

Linda
28 September 2011  

 

Simon
17 September 2011  

 

Haydn
18 July 2011  

 

Lex
12 July 2011  

 

Lex
12 July 2011  

 

good job guys ,,thanks to all youre help and god bless....

Michael
03 May 2011  

 

She is the best!

Steven
29 March 2011  

 

Merilyn has always beem help full and freindly and has achived any thing we ask.

Brendon
14 March 2011  

 

Estelle
12 March 2011  

 

merilyn returned emails/phone calls staight away, kept us up to date with progress. Felt at ease with her friendly, confident manner.

Martin
07 January 2011  

 

We always will use Merilyn and have recommended her & Mortgage Force to numerous friends already. Don't know how we servived without her!

Brett
04 August 2010  

 

Merilyn is readily available to discuss and review options. Although the ultimate decision is always with the owner her insite and assistance regarding the minefield that relates to Banking related finance is a welcome change. Throughly satisfied.

David
15 July 2010  

 

It was great that Merilyn was able to clarify how each option would work, and deal with the lender for us from a position of much broader knowledge than we could possibly acquire in the time frame.

Stephanie
24 April 2010  

 

find Merilyn Holmes easy to deal with and very professional

James
23 February 2010  

 

Carrie
19 February 2010  

 

Jane was really helpful and comsidering the time of year I was really pleased that it was sorted in such a timely manner :-)

Kate
19 January 2010  

 

Michael
20 December 2009  

 

Merilyn went to a convention (or maybe holiday - who knows) in the middle of my loan application process so this may unfairly impact upon my low rating for her contactability. I informed Merilyn from the start that I wanted a quick approval and settlement

Ben
10 October 2009  

 

Anna
22 September 2009  

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