Reviews
Hear about people's experiences with us!
Average client rating
5/5 From 109 Reviews
Nicolle and Matt were amazing to work with
I have been a repeat customer of Nicolle's for 10 years. She really understands my lifestyle and financial situation and always strives and succeeds in obtaining the best opportunities for me whether I am refinancing it looking to repurchase. Nicolle listens and gets to know your current circumstances but also looks to the future. Highly recommend her and thank her for once again for her professionalism and persistence.
Thanks to Nicolle, seeking home loan approval was absolutely seamless. Nicolle was super responsive to the changes in my financial circumstances. She was easily accessible and available for frequent discussions to achieve approval within a very tight timeframe. I felt like Nicolle was just as committed as I was to find the right lender for me as quickly as possible.
Nicolle was a fantastic support from our initial meet right up until settlement and still remains a close confidant and is always available for any financial queries or assistance. Professional, personable, knowledgeable and above all a lovely person to deal with. Would highly recommend
Thank you Nicolle, for your outstanding service
We had an excellent experience with Nicolle and Mathew when purchasing our first home. We had no idea how important a broker would be - after a quick google and checking reviews, we decided to contact Nicolle who called me straight away, understood what we needed and within days had some great options presented to us. We had a very short timeframe to purchase and Nicolle was so efficient, friendly, helpful and responsive and answered the many questions we had to keep us at ease. She was on top of everything required as this was our first purchase we had no idea and had wonderful contacts who she drew upon for the many different processes in purchasing. Our first experience was such a pleasant one thanks to such a great team assisting us. Will recommend Nicolle and Mathew to everyone we know. Thanks again for a wonderful experience during what could have been a very stressful time
Big thumbs up to mortgage choice Nicolle and Matthew Steinert.Very approachable and nice to talk with.Every time that we have queries Nicolle and Ashley are one call away.They are there to assist us in all our needs.A million thanks to you Nicolle youre such an amazing person you make things possible for us.That is why I highly recommend them.thank you so much.
I highly recommend Nicolle Steinert from Mortgage choice. She was very nice and extremely helpful with great communication. She went above and beyond to secure the best loan possible. I'm glad I had Nicolle helping me every step of the way to secure my first home. I would definitely ask for her help again if I was wanting to buy a second home.
Cant commend Nicolle enough for her professionalism and commitment from day one. On time responses with a can-do will-do attitude. Will definitely call back next round
We can't thank Nicolle enough. Nicolle is experienced, knowledgeable, thorough and a joy to work with. She understood our needs.and far exceeded our expectations.
Thanks Nicolle
Ali Leigh
I cannot thank Nicolle enough for finding that needle in a haystack loan that saved me over 1000 per month Nicolle worked tirelessly to find the best loan that suited my situation, she is the best communicator and she has helped my stress levels enormously. Highly recommend
Nicolle was amazing She is an expert in her field and she made our experience stress free. I felt we were in good hands and being looked after the whole time. Nicolle is very experienced and knowledgeable and I highly recommend her
Nicolle is professional, friendly and extremely thorough. She was always available to answer our many questions. Nicolle made sure we understood every step of the buying process. Would highly recommend her.
Purchased a home recently with help from Nicolle. This was a seamless and stress free experience for me and I cannot recommend her enough I will 100 be coming back to Nicolle for any future purchases
Nicolle was an enormous support throughout the process especially with it's changing circumstances. Nicolle was prompt, professional and kept us informed along the way.
Not the first time we have used her services and still would not hesitate to recommend her to friends and family.
We couldnt have had a better experience with Nicolle. Ive spoken to a few brokers over the course and none have been as kind and professional as Nicolle and her team.
Nothing was ever an issue and Nicolle was always prompt in responding to queries and really took her time to ensure that the best solution was created for us. Nicolle is an outstanding broker and made the process so seamless.
I have refinanced and also applied for a new home loan with Nicolle. She has been an absolute dream to work with. Explains things to me very clearly and takes time to answer my many queries. Very professional and I highly recommend her expertise and service. Would give more stars if I could.
Nicolle and her team are absolutely brilliant . Her negotiating power on our mortgage rate and facilitation of a very swift settlement was above and beyond. We feel reassured to be an ongoing client of Mortgage Choice and appreciate the quality of referrals to other financial services in her network as well. Highly Recommended
Nicolle was so helpful with the process of applying for finance. She found me the best option and kept me updated every step of the way. She took the stress out of buying my home. Highly recommend Nicolle as a mortgage broker. BIG Thumbs up
We purchased our first home through Nicolle and she was outstanding. We had very limited understanding of what was involved when buying a home and Nicolle took the time to explain everything. She made sure we were connected to the right people and took all the stress out of the process. She was generous with her time, attentive and supportive. We highly recommend using Nicolle when buying a home
Highly recommend Nicolle. Genuinely outstanding customer service that is hard to come by these days. Extremely knowledgeable in her field of work. She goes above and beyond to not only get you the best fit for your personal circumstances, but to answer any questions you might have regarding the entire process. She also has a very wide network of trusted accountants, Conveyancers, property managers, buyers agents, and more, who also hold Nicolle in high regard. We felt very valued and will definitely seek Nicolle's help in the future.
Nicolle went above and beyond..was so helpful and professional
Fantastic broker , highly recommend
Fantastic work with Nicolle, very accommodating for my work schedule and she is very professional. I understood every part of the process and I felt very comfortable asking questions when in doubt. I would highly recommend Nicolle and her fantastic services. I am fully satisfied with the whole process.
My business partner and I asked Nicolle to help us with an investment loan and also a separate commercial loan for our medical practice business. Her approach, application to the job at hand and effectiveness in negotiating on our behalf have been nothing less than absolutely outstanding. Nicolle provided the type of exceptional service that is not all that easy to find these days. This was a difficult process requiring extra demands on her time which she more than happily did, and it would have been next to impossible to navigate without her help and expertise. She also set up an offset loan facility for me personally which will save on significant interest repayments. We certainly wouldn't consider anyone else for our future lending needs.
Dr Marc Stephan
Nicolle has been nothing less than extraordinary in her services to us. From the very start, Nicolle has been honest, reliable, accurate and always keeping us informed along the journey. There were never any surprises and her cheerful disposition and friendly nature always made us feel respected and trusted. We highly recommend Nicolle for any financial mortgage advice.
We can't thank Nicolle enough for all her help in securing us our first home Her willingness to help and her ongoing persistence and hard work meant that we can now finally make our dream a reality. Thank you so much Nicolle
Nicolle was fantastic. Nothing too difficult even though it was a difficult application to deal with. I would have no hesitation recommending Nicolle to my network.
We have used Nicolle twice now and she always goes above and beyond. Would highly recommend using her if youre in the market for a home loan.
Nicolle was incredible and wen't out of our way to answer all our questions
Great, friendly service, Nicolle always returned my calls and followed up with questions, would highly recommend her.
Nicolle was exceptional to deal with from pre-approval to purchase, and even went to the effort of securing us a better rate after our new home settled - We'll 100 be recommending Nicolle to our friends and family.
Nicolle was 100 professional and super friendly
I have since recommended her onto friends and they have said she is just as helpful,
Nicolle is super efficiently and always available and happy to help, couldnt be more happy
Would definitely use her again in the future
Couldnt recommend anyone else, Nicolle makes the process easy, efficient and fast
Nicolle was an absolutely exceptional broker to work with. Not only was she kind and knowledgeable, but she was also very open and honest with us throughout the entire process. Nicolle did everything she could to ensure that we were not just informed, but understood the information that she was conveying.
Nicolle really emanates a caring aura. During our time with her, it really did feel like she was looking out for our best interests above anything else, and that she genuinely wanted us to get find a home that suited us.
All in all, I could not recommend Nicolle highly enough. She is exceptional within her field of work, and I look forward to working with her again in the future
I found Nicolle to be professional and super knowledgeable. I would highly recommend her and already have Thank you Nicolle
Nicolle is amazing Goes above and beyond and nothing too much trouble. Such a professional, lovely lady. Highly recommended
We were extremely happy with Nicolle's service and recommend her 100. As first home buyers, we found she was extremely approachable and happy to answer all of our questions. She was always so prompt to respond to emails and phone calls. Thankyou Nicolle
Took on our account and went above and beyond to take calls and get us the best deal for us. Would recommend Nicolle to assist anyone with their mortgage needs
It is with the utmost pleasure I write a strong and glowing review of Nicolle Steinert. Nicolle was recommended to us after previous mortgage application at another bank became very delayed and poorly handled.
Throughout the mortgage application Nicolle was exceptionally professional, knowledgeable and tireless. She anticipated and led us through all steps in a timely manner and was there every step of the way to guide us through the process. My wife and I were deeply impressed by her professionalism, diligence and knowledge.
Without reservation I recommend Nicolle Steinert in the strongest terms.
Thank you Nicolle for looking after us so well. From my first telephone call, you helped us every step of the way. Highly recommend
Very happy with Nicolle and her services. Nicolle showed me that it was possible even easy to purchase a home as a young single, helped navigate through the daunting process as a first home buyer and made it stress free Highly recommend.
Nicolle is the best in the business will be using her in the future
We couldn't recommend Nicolle high enough. Her communication and professionalism is second to none.
Nicolle Steinert is the best in the business She went above and beyond her role to help us secure a home loan for our family. We look forward to using her again in the future
We worked with Nicolle to do some refinancing and she is amazing Her knowledge, professionalism, friendliness, and quick response to any questions that came up was the best I have seen. We have already passed on her details to other people who are looking to do the same as us, don't normally do that, which goes to show. Thanks so much Nicolle for all you did
I went to see Nicolle just prior to Christmas as I was having issues with my current bank in getting a new house loan. It is now just 11th January and my loan is already approved. It has been a super easy and fast process to get things done. Nicolle is friendly, knowledgeable and efficient. I could not have asked for a better process as things went smoothly and even when the bank requested additional documents this did not stall things as I sent them straight to Nicolle who forwarded them on even when she was on leave. I would highly recommend Nicolle Steinert to anyone needing a new loan.
Nicolle is very knowledgeable and professional to deal with, while remaining friendly and approachable and it is always a pleasure speaking to her. She is prompt in chasing up and forwarding information to ensure all matters are concluded and set up appropriately with access to a wide variety of financial establishments to get the best option for her clients. Thank you Nicolle
We are very happy with how Nicolle from Mortgage Choice. We were worried about our chances for our home loan and had trouble in the past, but very quickly Nicolle put us to ease a d helped us out. We are very comfortable now and super happy with how everything has progressed
So happy with the service from both Roger and Nicolle. Roger has been informative and helpful every step of our mortgage application and builds process. would definitely recommend these guys!
My husband and I would like to thank Nicolle for all her hard work. Nicolle spent time explaining, working out what would suit our needs. She always kept us informed. We would highly recommend her to anyone. Thanks again Sonja and Aaron Dunk.
We can’t thank Nicolle and Roger for all their help getting our mortgage over the line. Nicolle went above and beyond to help us through the process even though we had a few hiccups along the way. Their ongoing support beyond the mortgage being approved has also been amazing. We can’t thank them enough!!
Nicolle and Roger from Mortgage Choice are fantastic! They are proactive and can negotiate with the banks to get a better deal. Well done team!
Amazing customer service, Nicolle went above and beyond throughout the entire process. Can’t recommend her enough! Thank you for everything.
Nicolle and Roger went above and beyond to find a home loan to meet our needs. Their service is second to none and I would highly recommend them to anyone looking for a loan of any kind.
Thanks for everything Nicolle and Roger.
We are very happy with how Nicolle from Mortgage Choice. We were worried about our chances for our home loan and had trouble in the past, but very quickly Nicolle put us to ease and helped us out. We are very comfortable now and super happy with how everything has progressed.
Roger was wonderful As first home buyers we had a lot of questions and he made the whole process easy. I had total confidence in his work
Nicolle was amazing to deal with. It was my first time buying a home and she made sure I understood the process every step of the way. She was so patient and understanding. Even over her time off, she was happy to take my calls and talk us through things over the phone I couldn't talk more highly of Mortgage Choice Mitcham Happy Valley. Thanks for all your help throughout the process
Nicolle is ABSOLUTELY THE BEST IN THE BUSINESS I cannot recommend her highly enough, nor do words do enough justice for how helpful, professional, reassuring and personable she is.
Nicolle has now helped with both of my residential purchases and there is no one else I would trust and have faith in, as I do her.
She is thourough and provides clarity, every step of the process.
You will never find another broker who works as hard for her clients, or goes WELL above and beyond expectations.
Always such a pleasure to work with.
Thank you, thank you, thank you
Nicolle is ABSOLUTELY THE BEST IN THE BUSINESS! I cannot recommend her highly enough, nor do words do enough justice for how helpful, professional, reassuring and personable she is. Nicolle has now helped with both of my residential purchases and there is no one else I would trust and have faith in, as I do her. She is thorough and provides clarity, every step of the process. You will never find another broker who works as hard for her clients, or goes WELL above and beyond expectations. Always such a pleasure to work with. Thank you, thank you, thank you!
Roger was wonderful! As first home buyers we had a lot of questions and he made the whole process easy. I had total confidence in his work!
I can't say enough good things about Nicolle, she made the whole re-financing process so quick and easy! Would definitely recommend her to anyone looking for a loan. Thanks for everything.
Nicolle was amazing to deal with. It was my first time buying a home and she made sure I understood the process every step of the way. She was so patient and understanding. Even over her time off, she was happy to take my calls and talk us through things over the phone! I couldn't talk more highly of Mortgage Choice Mitcham/ Happy Valley. Thanks for all your help throughout the process :)
We first met Nicolle when was recommended to my daughter and her partner to help them into the housing market. Based on their recommendation my husband I decided we would use Nicolle's services to help us get a better deal in the market and we've not looked back. Nicolle is so easy to work with, always looking for great options to help you get the best loan option on the market. She presents all of the information to you in an simple and easy to understand way. We've recommended her to others, and would not hesitate using her services again in the future. Thank you Nicolle.
Nicolle is an absolute star, she spent over 2 hours with myself and my partner discussing mortgage options, even though we didn't intend to buy for some time yet, she laid out what we would need to do over the coming couple of years, it was really refreshing and easy and she was just amazing to work with! In the end I still managed to refinance and consolidate existing loans and now am saving $$$$$ per month making it easier for me to save for a mortgage! thanks again Nicolle.
We first met Nicolle when was recommended to my daughter and her partner to help them into the housing market. Based on their recommendation my husband & I decided we would use Nicolle's services to help us get a better deal in the market and we've not looked back. Nicolle is so easy to work with, always looking for great options to help you get the best loan option on the market. She presents all of the information to you in an simple and easy to understand way. We've recommended her to others, and would not hesitate using her services again in the future. Thank you Nicolle.
Nicolle has been absolutely fantastic with us and we feel so blessed to have Nicolle as our Mortgage broker. She has helped us so much through our journey with getting a house loan. 1010 Would recommend Nicolle to all my friends and family.
This has been the 3rd property I have financed through Nicolle. Dealing with Nicolle has always made the task of obtaining finance easy and stress free. She has always displayed honesty and integrity and most importantly has delivered a great outcome.
Nicolle help me out since I'm planning for a house and give me as to how much I need to save as downpayment for my house loan. She is very patient and responsive to all my queries. I highly recommend her as a mortgage broker.
So happy with the service from both Roger and Nicolle.
Roger has been informative and helpful every step of our mortgage application and build process.
would definitely recommend these guys
I have followed Nicolle as my mortgage broker for many years. Her professionalism and care for customers is outstanding. I wouldnt hesitate to recommend her.
We cant thank Nicolle and Roger for all their help getting our mortgage over the line. Nicolle went above and beyond to help us through the process even though we had a few hiccups along the way. Their ongoing support beyond the mortgage being approved has also been amazing. We cant thank them enough
Nicolle went above and beyond to help me, she was always available to answer all my questions and explained things perfectly for me
Highly recommend I'm looking for a property now, and Roger made the pre-approval process easy, answered my thousands of questions and has been really helpful, especially as a first home buyer. Thank you
Roger made the whole home buying process stress free from preapproval to settlement. He listened to our concerns and explained every part of the journey. He was always available for a chat, understood our priorities and advocated for our interests. Highly recommended
I must commend Roger the team at Mortgage Choice Mitcham who provided invaluable assistance with my new investment loan. I wasn't aware of how many options were available and he was extremely professional, accessible and insightful throughout he process. Highly recommended.
We refinanced our home loan with Nicolle and a Roger and couldnt ask for better service. They are amazing at what they do and happy to answer any questions. Thank you so much for everything.
Roger goes the extra mile in his sevice so that the customer receives the best mortgage deal possible. He also explains everything clearly and patiently as the mortgage process can be daunting at the start.
Roger also keeps you up to date with how everything is going and I feel has your best interests at heart in trying to achieve the dream of home ownership.
I highly recommend him to anyone looking for a good mortgage outcome and clear communication during the entire process.
Nicolle and Roger from Mortgage Choice are fantastic They are proactive and can negotiate with the banks to get a better deal. Well done team
My husband and myself would like to thank Nicolle for all her hard work. Nicolle spent time explaining, working out what would suit our needs. She always kept us informed. We would highly recommend her to anyone. Thanks again Sonja and Aaron Dunk
Amazing customer service, Nicolle went above and beyond throughout the entire process. Cant recommend her enough Thank you for everything.
-Amazing knowledge and skills
-Understanding
-All round a great person to have chosen to go through for my home loan
I highly recommend Nicolle if you are seeking finance. She worked hard to get our difficult financing situation approved on time and kept us informed through the process. We are very thankful to her for helping us finance our new build
Nicolle went above and beyond to help me, she was always available to answer all my questions and explained things perfectly for me!
Highly recommend! I'm looking for a property now, and Roger made the pre-approval process easy, answered my thousands of questions and has been really helpful, especially as a first home buyer. Thank you!
This has been the 3rd property I have financed through Nicolle. Dealing with Nicolle has always made the task of obtaining finance easy and stress free. She has always displayed honesty and integrity and most importantly has delivered a great outcome.
Roger goes the extra mile in his sevice so that the customer receives the best mortgage deal possible. He also explains everything clearly and patiently as the mortgage process can be daunting at the start.
Roger also keeps you up to date with how everything is going and I feel has your best interests at heart in trying to achieve the dream of home ownership.
I highly recommend him to anyone looking for a good mortgage outcome and clear communication during the entire process.
I highly recommend Nicolle if you are seeking finance. She worked hard to get our difficult financing situation approved on time and kept us informed through the process. We are very thankful to her for helping us finance our new build!
Nicolle has been absolutely fantastic with us and we feel so blessed to have Nicolle as our Mortgage broker. She has helped us so much through our journey with getting a house loan. 10/10 Would recommend Nicolle to all my friends and family.
-Amazing knowledge and skills -Understanding -All round a great person to have chosen to go through for my home loan
Roger made the whole home buying process stress free from preapproval to settlement. He listened to our concerns and explained every part of the journey. He was always available for a chat, understood our priorities and advocated for our interests. Highly recommended
Nicolle help me out since I'm planning for a house and give me as to how much I need to save as downpayment for my house loan. She is very patient and responsive to all my queries. I highly recommend her as a mortgage broker.
I can't say enough good things about Nicolle, she made the whole re-financing process so quick and easy! Would definitely recommend her to anyone looking for a loan. Thanks for everything.
I have followed Nicolle as my mortgage broker for many years. Her professionalism and care for customers is outstanding. I wouldn’t hesitate to recommend her.
I must commend Roger & the team at Mortgage Choice Mitcham who provided invaluable assistance with my new investment loan. I wasn't aware of how many options were available and he was extremely professional, accessible and insightful throughout he process. Highly recommended.
Thank you so much for all your work, I really appreciate all of your guidance and everything that you've done to help me!
Getting out of my Home Start loan proved difficult and quite time consuming. I appreciated Nicolle's dedication and commitment to finding me a loan that would provide me with the best rate and flexibility for my needs. Nicolle always kept in touch to ensure I understood where the loan was in regards to progression and has a great sense of humour and rapport.
Nicolle was fantastic from start to finish. She always responded to emails and phone calls straight away and really knew what she was talking about. She always made time to see us and never made us feel rushed or pressured. We would definitely recommend Nicolle to all of our friends and family for her friendly, efficient and hard working approach. Thanks for all of your help Nicolle, you helped to make our home buying experience easy and enjoyable.
Nicolle and Roger went above and beyond to find a home loan to meet our needs. Their service is second to none and I would highly recommend them to anyone looking for a loan of any kind. Thanks for everything Nicolle and Roger.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
