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Robert Stipanic

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Average client rating
5/5 From 134 Reviews

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Robert was extremely professional to deal with and communication was clear to make the process smooth. I would highly recommend Robert to assist with your mortgage needs.

Lisa
05 November 2024  

 

Rob was a lifesaver, assisting us to get financing for a property with such a short turn-around time Made the process 100 easier to navigate and would highly recommend his services to any prospective FHB's. Thanks Rob

Chris
18 August 2024  

 

Robert helped me throughout the whole process of purchasing my first home.
He was a great choice of mortgage broker as he was always available to talk to , kept me in the loop, and had great knowledge of all aspects of purchasing a property and left me feeling comfortable with every decision.

jack
22 July 2024  

 

Rob assisted me with refinancing my mortgage recently - he was really responsive, answered questions quickly either by phone or email, and kept me updated with the process. Im very pleased with my new lower-rate loan.

Dee
27 June 2024  

 

Robert was fantastic to work with, always available to answer questions, and went above and beyond for us to achieve a great outcome. Would highly recommend to anyone looking for a broker.

Kyle
19 June 2024  

 

Robert was fantastic. He helped us out the whole way through the process and got a great result. Highly recommend

Benji
02 June 2024  

 

Rob assisted me with my first ever home loan and the process was smooth and timely. Thanks again for your assistance and hard work

Savannah
29 May 2024  

 

This is the third service that Robert has done and it is still the best. He treats every service he performs with excellence and care. See my original feedback on the first service Amazing service, response and just great broker. Loved working with Robert and definitely will be working with him for other properties in the future.

Nina
23 May 2024  

 

Since weve been with Robert hes always done his best to fulfil our requirements. Thanks

Lushen
18 April 2024  

 

Robert has now helped with the loans to purchase two homes and I am very grateful for his expertise and help Thanks for everything Rob

Lisa
21 January 2024  

 

Couldnt speak highly enough of Mortgage Choice. Robert was great to deal with and made the whole process of getting my home loan very easy. Efficient, knowledgeable great communication. Highly recommended Robert.

michael
17 December 2023  

 

Rob came highly recommended.
Rob made this a fast and seamless process, his customer servicecommunication skills are excellent - always letting you know where the loan is at, easy to get a hold of, prompt with answering any questions i had- thank you Will definitely use him again

Jo
07 December 2023  

 

Robert was excellent to consult with, and found a product that fulfilled all my requirements. Would highly recommend

Dirk
19 November 2023  

 

Was great to work with Robert, he took the time to understand what we were looking for and provided great options. Knowledgeable and personable experience. Look forward to working together in the future.

Justin
15 November 2023  

 

Even though I was always slow and disorganised, Rob was always very pleasant and understanding, thorough aswell. Well done

Steve
15 November 2023  

 

As a nervous first time home buyer Robert provided an excellent service by guiding me through the mortgage process in a diligent and courteous manner. I felt confident I was in safe hands which put my mind at ease. Robert is a friendly and approachable professional who was always available and took time to answer questions and queries.

Rob
02 November 2023  

 

Highly recommend Robert. He took the time to understand our situation, and worked hard to find the best solution. Was very proactive, and we weren't chasing him up. Would not hesitate to use him again.

Ezra
24 October 2023  

 

Great guy to deal with Super friendly, and made the experience smooth and seamless from start to finish. Highly reccomend.

Callum
17 October 2023  

 

Our experience with Robert has been absolutely brilliant, we are extremely happy with how helpful and patient he has been with all our questions and queries. Very professional, always available to answer any question and explain the more complex areas of the whole process. Can't recommend Robert enough, he is absolutely amazing.

Leanne
05 October 2023  

 

I highly recommend Rob's services as he was exceptionally helpful and guided me through every step of the process, ensuring I was well-informed throughout.


03 October 2023  

 

Exceptional professional service. Would recommend for any sort of commercial finances

Chaminda
17 June 2023  

 

Mateusz
17 June 2023  

 

Rob is great to deal with

Chris
14 June 2023  

 

Robert has helped make the purchase of our first home and subsequent refinance easy. I've appreciated his guidance but also problem solving when unforseen issues arise. Highly recommend

Daniel
22 May 2023  

 

Rob was extremely helpful with all questions, he walked me through each part of the process and always kept me informed throughout the entire process. I would highly recommend his services.

Fiona
12 May 2023  

 

We couldn't have had a better experience in getting finance for our first home than with Robert. He kept us updated at every stage and was always available to answer our queries. Highly recommend. The best

Jayden
18 April 2023  

 

Robert is amazing Has seen us through two purchases, and a refinance that has saved us massively. Thanks Robert

Sarah
21 February 2023  

 

We had a great experience with Rob. He helped us with getting our home loan for an investment property. He answered all our questions and was always available for phone calls when needed. Highly recommend

Brunn
28 September 2022  

 

Amazing service, response and just great broker. Loved working with Robert and definitely will be working with him for other properties in the future.

Nina
11 September 2022  

 

100% we will use Rob again , we recommend him to our family and friends and can't thank him enough for helping us buy our homes!

Stephanie
04 September 2022  

 

Robert Stipanic has been incredibly helpful throughout my first home buying process. Robert was always contacting me, checking in on me to see if I had any questions along the way and was always returning my calls & emails in a timely manner. I'd highly recommend Robert as he's professional, approachable and always making sure all my questions are answered.

It was an absolute pleasure working with Robert!

Nina
04 September 2022  

 

Claire
08 August 2022  

 

Robert was amazing to deal with we have used him a few times now and we will continue to keep using him

Brett
24 June 2022  

 

Yujia
15 June 2022  

 

Great support throughout process and happy with the outcome
Many thanks

Glenn
13 May 2022  

 

Rob was the most professional, helpful person who got us throught the most stressful times during the loan process

Peter
06 May 2022  

 

Rob was a referral from a trusted friend. My experience dealing with Rob was first class. He was down to earth, easy to deal with but most importantly secured the best possible solution for our personal circumstances. He always kept us informed and returned calls (Funny that! He delivered what many consider fundamental practice). Can’t say the same for other brokers I have dealt with. I too would refer any family member or friend to Rob, and hope I have the opportunity to deal with him again.

Peter
13 April 2022  

 

I recommend Rob as a broker to anyone looking who is looking for someone honest and diligent. It was great having Rob looking after our affairs and I will not hesitate to use him again if needed ( I have used him twice already)

Anthony
15 March 2022  

 

Robert is great person to deal with, approachable, efficient, helpful and solution driven.

Kam
08 March 2022  

 

Olivia
06 March 2022  

 

Robert’s advice and ability to provide his services around the clock had me more than impressed with his customer service ability. Which has always been his standard and because he is genuine and consistent I have already Refered him for more business in the future moving forward

Christopher
05 March 2022  

 

Rob was fantastic through the whole process and kept us informed every step of the way, highly recommended

Gary
03 March 2022  

 

Rob was a very professional and helpful adviser.
Priya

Priya
22 February 2022  

 

Rob was amazing, went above and beyond our expectations.
Thanks again
Chris and Amanda

Chris
01 December 2021  

 

Robert was a true professional that went out of his way to ensure a smooth and effective process.. nothing was ever an issue and he kept us updated along the way … I highly recommend his services

Paul
28 November 2021  

 

Rob is truly a professional. Very knowledgeable, reliable and efficient adviser. Rob makes the loan process seamless. Rob offers an excellent customer service experience and is in constant communication with us. I would highly recommend Rob to anyone and everyone !
Thanks Rob

Liana
24 November 2021  

 

Rob is a true professional and very efficient, competent and reliable adviser. Rob provides an excellent customer service experience and communicates effectively and consistently throughout the entire loan process.

Liana
24 November 2021  

 

Robert is very professional and made the process quite easy .
I would not hesitate in recommending him to others 10/10


02 November 2021  

 

Rob was extemely helpful through out the process. Also appreciate his patience as it was a drawn out process due to circumstances. Will recommend him to anyone seeking a mortgage broker.

Jonathan
05 October 2021  

 

Amanda
21 September 2021  

 

Robert was very professional and made the whole process very easy and always had time for a call to answer any questions. Would not hesitate at all to recommend. 10/10

Andrew
16 September 2021  

 

As a first home buyer Robert made the whole process easy! He is very knowledgeable which eased my nerves as he answered all of my questions. Robert was easily contactable if and when I needed some assistance or a question answered. I will be definitely recommending Robert to friends and family! Thank you Robert!

Te
30 August 2021  

 

We alway receive amazing service from Rob, we never have any issues with him or the info he provides us and we will use him again. Easy to talk to even if we are demanding never shows any but professionals.

Joanna
13 August 2021  

 

As a first home buyer Robert made the whole process easy! He is very knowledgeable which eased my nerves as he answered all of my questions. Robert was easily contactable if and when I needed some assistance or a question answered. I will be definitely recommending Robert to friends and family! Thank you Robert!

Justin
30 July 2021  

 

Robert should be a part of every first home buyers toolkit! He answered all of our questions no matter how big or small and was always contactable despite a very busy time in the mortgage market. He was very knowledgeable and was able to secure us an incredible rate on our first home! Thank you Robert!

Ismar
23 June 2021  

 

Robert should be a part of every first home buyer’s toolkit! He answered all of our questions, big and small via phone or email, in a timely manner during a very busy time in the real estate market. Highly recommend!

Ee-Va
22 June 2021  

 

Matthew
21 June 2021  

 

Robert was so great to deal with he had so much knowledge and was so professional will be using him again

Brett
09 June 2021  

 

Robert was always available on phone and email to answer our questions. He gave us excellent advice and everything went smoothly. Definitely will recommend to friends & family.

Amanda
17 May 2021  

 

Gaby
02 May 2021  

 

Robert was great to work with - very informative and patient with all my questions as it was my first mortgage experience so I was very grateful he was so understanding and helpful!

Gabriella
02 May 2021  

 

Steven
21 April 2021  

 

Robert was great in helping me secure finance approval for my new car purchase. He was quick to respond and kept me updated with progress of my application all the way through to settlement. Thanks heaps Robert!

Glen
06 April 2021  

 

Robert was great to deal with and very helpful in assisting me secure funding for my new car purchase. Robert was quick to reply to messages and made things very clear and easy. Thanks Robert!

Glen
06 April 2021  

 

Rob went above and beyond to make sure my experience went as smooth as possible. Will be recommending to all family and friends!

Melbourne
25 March 2021  

 

Rob went well above and beyond for me! Communication exceeded expectations. I will be recommending to all family and friends.
Thanks Rob

Chris
25 March 2021  

 

Incredibly professional, personable, friendly and helpful. We felt listened to and as a result he provided the best options for us. Unlike prior experiences, information was collected once only and he supported us through the paperwork making it easy

Patrica
21 March 2021  

 

From day 1 Rob was warm and generous with his time and knowledge. He was always available to answer my questions, and helped me along with the process from beginning to end.

Rosemarie
14 February 2021  

 

Great service and always answers calls and regular follow ups.

Ivan
12 February 2021  

 

Rob provided an excellent service. He actually ensured the settlement even took place on the day of settlement. If he hadn't been there, there would not have been a settlement !
Highly highly recommended.

Carla
16 December 2020  

 

Greatest experience. Rob was professional, thorough and helpful at all times. Great service ??

Troy
25 October 2020  

 

Robert Stipanic was amazing to deal with, made our process of buying our first home so easy. 100% would recommend to anyone buying a house. 10/10 from us!

Ashleigh
24 October 2020  

 

Rob made the process of getting out first mortgage really easy. He was super responsive and provided clear answers to every questions. He was always ready to go back to the banks with put queries and put the time in to making personalised comparisons. Would highly recommend to friends and family.

Hermione
22 October 2020  

 

Amazing service, response and just great broker. Loved working with Robert and definitely will be working with him for other properties in the future.

Nina
22 October 2020  

 

I have recommended Rob to many friends and family.

Steve
03 October 2020  

 

Rob was a super professional broker who looked after me every step of the way and made it a super smooth process.

Peter
30 August 2020  

 

I will definitely recommend you to any friends and colleagues who are considering buying a property. One friend is planning for Q1 2021.

I was very impressed at your service, especially the time you took to respond to any questions, ensuring I understood details, following up in a timely manner, and informing me that settlement occurred. This was really important, as it made me feel like a person, rather than a transaction. I recall receiving a surprise bottle of champagne and a hamper the day of settlement for my other properties. It's these little things, like a personal phone call from you to say congratulations, that one remembers. Thank you.

Nupur
26 July 2020  

 

We were extremely happy with the service of Rob and have already recommended him to family and friends!

Chris
30 June 2020  

 

Highly recommend!!
This is the second time using Robert. The first was a bridging loan in a stringent and conservative time in lending from the banks. He made that process feel like a breeze but I’m sure the leg work behind it was significant. The second was a refinance in a recession/COVID pandemic and I couldn’t fault him, it was seamless!! I’m very positive someone without his experience and expertise would not have reached the same outcome that he came through with. I continue to recommend him to anyone that is after anything finance related. He truly is a professional.

Dan
14 June 2020  

 

This was the second time I used Rob, first being a bridging loan, the next was a refinance both in a stringent and difficult time with the banks and lending, he made the process as smooth and seamless as possible, I couldn’t fault him!!

Daniel
14 June 2020  

 

Highly recommend Robert Stipanic for any brokering advice. He is very knowledgeable, experienced, client focussed and approachable. He always made himself available and answered all quieires. Thanks to Robert, I secured a loan.

Carmen
11 June 2020  

 

Well done and gone more than the extra mile rare to see such service.

Gordan
21 May 2020  

 

I don’t know what I would have done without Robert. He answered questions I didn’t even know I had, and he was extremely helpful with every aspect of my loan. He kept me informed along the way and always made the best choices to suit my needs.

Lisa
17 May 2020  

 

We're very greatful for all of Roberts hard work he did behind the scenes, securing an amazing deal that we couldnt have done on our own, he made the process easy and kept us in the loop at every stage.Definitely recommending Robert to family/friends

Jeremiah
06 May 2020  

 

Robert was such a delight to work with. He made the entire process so easy for us, kept us in the loop and guided us every step of the way.
We are very greatful for all his hard work he did behind the scenes and secured us an amazing deal that we on our own could never have been able to do. We will definitely recommend his services to our family and friends. Thanks Robert.

Christina
03 May 2020  

 

Prompt and efficient. A very pleasant experience. All questions answered with a very professional and in depth caring attitude. Thank you

Marjan
29 April 2020  

 

Very good no fuss, very pleasant and professional experience, most queries solved before asking, very knowledgeable and punctual. Thank you

Marjan
26 April 2020  

 

Robert was really great throughout the process and kept us informed at all stages

Aristidis
13 April 2020  

 

Couldn't be happier with the service we received from Rob. My partner and I both own our own businesses and have complex finances. Yet he got the job done.

Yule
07 April 2020  

 

Rob was exceedingly easy to deal with and was receptive to all our questions and queries. Would recommend him highly to both friends and family!

Rebecca
06 March 2020  

 

A family member recommended Robert to help us get a better home loan. It is the best move we made as Robert was excellent in sourcing a better deal and then keeping us informed as it progressed along. I would recommend him to anyone who wants to improve their financial situation. Well done Robert.
Paul and Tess LeRoy

Paul
01 March 2020  

 

Rob is a great guy to work with and I have already referred others to him.

Kambiz
26 February 2020  

 

Very happy with rob's approach. Very professional. I have referred him to friends and family.

Paul
05 February 2020  

 

Gideon
27 January 2020  

 

Rob was absolutely brilliant during the entire process. He was always very easy to contact and answered all of our questions and concerns clearly and quickly. I could not recommend Rob more highly. Ross and I are so grateful for his assistance. He will continue to be our first port of call for all our mortgage needs. Thank you Rob!

Johannah
05 January 2020  

 

Rob was an awesome advisor, there was no issue or query that was too difficult. He clearly explained everything to us and always checked in to make sure that we understood where things were at. Thanks again for helping us!

Adrian
23 December 2019  

 

Advisor went above and beyond, helped calm the nerves. I am totally satisfied with his service.

Brenda
20 November 2019  

 

Angelo
24 October 2019  

 

I had some difficulty sorting through a ridiculous number of issues with a couple of banks (delays, valuing the wrong house, data input into their old system which voided my offset, cancelling my automatic payments and charging us additional interest...among other things). Rob was extremely helpful and without him I still would have been trying to sort through the mess. He managed to sort everything out quickly and relatively painlessly and even got the banks to waive a bunch of their fees, given the issues. Thanks Rob!

Hannah
14 October 2019  

 

Guo
18 September 2019  

 

Highly recommend Robert's support, best decision we made! Robert is very friendly, knowledgeable, and was happy to be available at times that suited us. Great knowledge, and he supported us through the application process, lots of contact and support throughout, an excellent service overall!!

Amanda
05 September 2019  

 

Best decision we made choosing Robert to assist us through this process. He was super skilled at locating the correct product for us and assisting us through the application process. Everything was smooth and Robert has been in great contact since. We have also recommended his services to other friends and will do so again. Really very pleased with this service, thank you.

Amanda
05 September 2019  

 

Sensational 7star service

Renato
20 August 2019  

 

Rob has been an absolute pleasure to deal with from our first introduction through to the settlement of our first home. His expertise, advice and reliability throughout the process made the whole process so easy for us and we filled us with confidence. Would gladly recommend Rob to friends and family.

Matthew Galea

Matthew
13 July 2019  

 

Joanna
20 March 2019  

 

Daniel
16 March 2019  

 

Robert was a fantastic partner and helped guide my wife and I as first home buyers every step of the way. I wouldn't hesitate recommending him to others.

Daniel
30 November 2018  

 

Friendly and knowledgeable, happy to explain this clearly.

Katerina
20 November 2018  

 

Christopher
07 November 2018  

 

Robert was great to deal with and extremely knowledgeable and honest. He explored all options and was very efficient in his response time. I will definitely be using Robert again.

Ivan
25 October 2018  

 

Robert is an excellent mortgage broker who went above and beyond to secure the right loan for us. He is very experienced and provided top-quality advice. I am very happy to recommend Robert to friends, family and the people reading this review.

Emmanuel
30 August 2018  

 

Rob was extremely helpful and responsive. He made the process clear and straightforward and answered any questions that I had. Would definitely use Rob again.

Hannah
27 August 2018  

 

I have had several property buying experience and without any doubt my experience with Robert at Smartline as mortgage broker is the best one ever. He is a knowledgeable, professional and friendly. He is especially good at understanding customer's expectations and act accordingly. Without his help I will have huge difficulty to have my loan processed successfully. I would highly recommend Robert to anyone who has loan needs.

Guo
14 August 2018  

 

Most of the contact with the advisor was done through my accountant, hence my personal experience with them was limited.

Edmond
11 May 2018  

 

Sarah
07 April 2018  

 

Adrian
30 March 2018  

 

Veronica
14 February 2018  

 

Maria
13 February 2018  

 

Yujia
09 February 2018  

 

Steve
07 February 2018  

 

Sharon
25 January 2018  

 

A family member referred us to Rob to assist us in purchasing our first home. As first home buyers we had plenty of questions and Rob was always more than happy to help us out in answering them. Rob really helped ease the stress of buying a first home and was always contactable when we needed and even came to visit us at our home to go through different options with different lenders.Will certainly be recommending Rob for all our friends mortgage needs!

Xavier
23 January 2018  

 

Rob has been a fantastic go to for us and delivered an efficient , honest service. He always followed up on queries and is very highly skilled not too mention friendly and easy going. I would highly recommend Robert to anyone.

Ramon
20 December 2017  

 

Michael
05 December 2017  

 

Extremely helpful, very efficient and goes above and beyond. Definitely will be recommending Rob to others.

Thomas
29 November 2017  

 

Robert was very helpful and did the most that anybody in his position would have done
Very nice person and advisor

Giuseppe
06 November 2017  

 

Suzie
12 September 2017  

 

Working with Rob has been an absolute pleasure! Rob\'s genuine commitment to help us reach our goal made an often difficult and confusing process seem so simple. He was transparent and explained every step and process. Further, Rob was happy to work around our busy schedules and meet outside of normal business hours. We look forward to working with Rob in the future.

Daniel
22 August 2017  

 

Robert was genuine and helpful and made the process of negotiating a new loan and easy one. I would recommend Robert Stipanic to future customers of Smartline.

Mal
21 August 2017  

 

Christopher
20 July 2017  

 

my ratings above speak for themselves!!!
the contactable at any time part was the best!!!

Nicholas
03 July 2017  

 

After dreadful dealings with a number of banks and another broker Robert came highly recommended by a friend. He was very proactive, efficient, thorough and always kept me updated throughout the process. I'm very happy with the finance package Robert arranged and I highly recommend Robert to anyone looking to refinance or take out a new loan.

Ivan
01 July 2017  

 

Rob provided exceptional customer service, his communication with me throughout the whole process was fantastic - he was available at all stages to answer my questions Rob made this process very easy and I will happily recommend him to anyone.

Johannah
17 May 2017  

 

As a first home buyer the entire process was completely new to me. Robert explained every step in terms I was able to understand and kept me well updated on all progress.
Robert was always contactable via phone and prompt to respond to all emails.
Overall I am very pleased with the service Robert provided and would happily recommend him to anyone in need of an adviser.

Anica
06 April 2017  

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