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Steve Pilling

Reviews

Average client rating
5/5 From 96 Reviews

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My ability to obtain a home loan was somewhat problematic given my age and being self employed - and various banks had made that point clear. Steve was fantastic - got everything sorted - explained everything clearly. It was very convenient that he came to my home to get all the paperwork signed. I went from offer to keys in hand in three weeks thanks to Steve and his relationship with the bank - would highly recommend to others looking for a hassle free mortgage process.

Lynnett
11 February 2023  

 

I have had Steve Pilling help me out with finances for well over a 10 year period. He is always friendly, punctual and very helpful in finding the best options that suit my individual goals. I highly recommend Steve and his excellent service.

Brock
23 November 2022  

 

I found Steve to be a very nice person to deal with, he knows what he has to do and gets it done in a speedy and professional manner. I would highly recommend him to friends and family.

Goran
08 November 2022  

 

Great communication with quick response & replys. I’ve always delt with Steve as he has always gone above & beyond to help out with our finances.
Genuine & friendly bloke too.

Rodney
01 November 2022  

 

Steve has helped us with our finances for approx 20 years now & don't know what we would do without him as dealing directly with the banks is a tedious process. Thanks again Steve.

Peter
17 October 2022  

 

Tara
20 September 2022  

 

Brilliant service very prompt and answered all my messages and emails straight away. Very professional and very happy with his service.

Wayne
06 July 2022  

 

Steve is always ready to assist with any questions and provided updates and information that the bank failed to clarify. Steve was able to liberate me from a loan which a previous lazy broker had signed me up to which had seen me paying excess interest for 12 years!

Emma
20 March 2022  

 

Steve went above and beyond to help us with our finance solution. I absolutely recommend him to anyone looking for an honest, reliable, productive and efficient Adviser.

Sacha
16 March 2022  

 

Steve is extremely helpful. Always responds to any queries put forth. He is knowledgeable and experienced in his field. We appreciate all his efforts and assistance in getting us to our new home.

Omar
18 February 2022  

 

Jamie
09 February 2022  

 

Steve was an amazing adviser throughout the whole process of purchasing my first property. I was able to get a great loan and Steve kept me informed during every step, making the whole process stress free!

Katelyn
19 January 2022  

 

Dealing with Steve, as with all Smartline Broker's in my experience, has been a pleasure.

Jani
10 October 2021  

 

Matthew
05 September 2021  

 

We dealt with Steve Pilling and could not be more happier with the whole process very professional friendly and really helped us out. we would recommend Steve to anyone.

James
05 September 2021  

 

Steve is a great chap and worked hard on our behalf. I recommend him

Samuel
11 August 2021  

 

Great job Steve as ever

Stephen
21 June 2021  

 

Steve was incredible to work with. He was genuine and honest, and always made himself available to answer questions or assist with the loan process. Amazing service and always friendly!

Katie
02 May 2021  

 

Steve made everything so easy and was always available to answer any questions we had. Would definitely use steve again and would absolutely recommend him to anyone who is needing a mortgage broker.

Jeffrey
13 April 2021  

 

Stephanie
25 December 2020  

 

Steve was a fantastic mortgage broker and gave us great advice as first homebuyers. We were kept updated at every stage of our mortgage application and we would recommend Steve to anyone looking for help with a mortgage or loan.

Cameron
07 November 2020  

 

Steve was exceptional. Prompt responses and answered all my questions patiently. Would highly recommend him.

Luke
11 October 2020  

 

Edmond
28 April 2020  

 

Great service

Naomi
26 March 2020  

 

Steve was excellent in the service he provided. He was very professional throughout the process. Steve was supportive and effective in dealing with issues. This removed any anxiety I had at different times.

Gregory
08 October 2019  

 

Steven
18 July 2019  

 

Jack
10 May 2019  

 

Steve was absolutely brilliant the amount of work he put in was exceptional i have no doubt the reason i have my new property is because of his hard yards

Wesley
09 May 2019  

 

Steve was amazing as always, would definitely recommend. We have used him 3 times and would 100% use him again.

Lee
17 January 2019  

 

We have been dealing with Steve for many years, always efficient and friendly and helps us get what we need.

Michael
14 November 2018  

 

Rodney
02 October 2018  

 

Very happy with the Service. Thank you.

Liam
11 June 2018  

 

Rodney
11 May 2018  

 

Luke
08 April 2018  

 

Damian
23 March 2018  

 

Reece
05 March 2018  

 

Peter
27 January 2018  

 

Anthony
03 January 2018  

 

Brayden
03 January 2018  

 

jeffrey
04 November 2017  

 

Stephen
22 August 2017  

 

Steve was outstanding would highly recommend!

Carl
31 July 2017  

 

Very Helpful!

Mitchell
12 May 2017  

 

Steve always takes a great deal of time to help work through issues with the application process. He goes above and beyond to ensure you get the best rates and service.

Alasdair
05 May 2017  

 

The process took more time for me to think about than it did to happen. Great advice and assistance.
Thanks Steve

Lorraine
19 April 2017  

 


23 March 2017  

 

Andrew
13 March 2017  

 

Natusha
14 February 2017  

 

Steve Pilling, our advisor, has been with us since we purchased our house in May of 2009, and has been instrumental in providing us with advice which best suited our financial circumstance

Praveen
05 February 2017  

 

Steve is very experienced and knowledgeable, we wish him continued success and look forward to working with him for years to come

Praveen
05 February 2017  

 

Belinda
11 January 2017  

 

Kuldip
29 December 2016  

 

Alasdair
24 September 2016  

 

Lee
07 August 2016  

 

STEVE WAS AMAZING - HE KEPT US INFORMED THE WHOLE WAY THROUGH - VERY INFORMATIVE AND ACCOMADATING TO OUR NEEDS AND FOUND A WONDERFUL LOAN FOR US WITH MINIMAL TROUBLE - VERY HAPPY WITH STEVE

Peter
23 July 2016  

 

Trina
04 June 2016  

 

Thanks for your help Steve.

Ross
26 March 2016  

 

Steve is truly a professional in every sense, always cheerful and ever ready with sound advice on the stressful experience of financing a property purchase.

Yong
16 March 2016  

 

Chanel
17 February 2016  

 

Steve was amazing! Very helpful and extremely easy to get along with and understandable with my hard work schedule

Jason
10 February 2016  

 

We have been dealing with Steve for many years. He is always friendly, reliable, honest and extremely helpful.

Michael
27 December 2015  

 

Steve is always contactable at any time, of any day. A very bright change when everyone is so busy these days. He is always happy to help and has a clear and realistic attitude. Being self employed we do understand that is amazing service.

Andrew
13 October 2015  

 

Antonina
29 August 2015  

 

He was fantastic. We were first home buyers and he was very patient and more than happy to respond to any questions we had regardless of how silly they were. We felt he really went the extra mile for us.

Robert
26 August 2015  

 

Not the first time Steve has helped us with a loan. He is extremely accomodating and nothing is too much trouble. His advice is always spot on. I would and have happily recommended him to friends. He is now more a friend of the family than just a loan advisor.

Jean
06 August 2015  

 

Steve Pilling was a great asset. Took the stress and strain out of the whole process. As first home buyers, I couldn't recommend Steve's services strong enough. Finance for your first home is an area where your knowledge is limited to start with as a first home buyer, and you are making one of the biggest financial decisions of your life. This is a time you want to be making an informed decision with minimal guess work. Steve's services were greatly appreciated in this regard.

Ross
19 June 2015  

 

Steve Pilling was a great asset. Took the stress and strain out of the whole process. As first home buyers, I couldn't recommend Steve's services strong enough. Finance for your first home is an area where your knowledge is limited to start with as a first home buyer, and you are making one of the biggest financial decisions of your life. This is a time you want to be making an informed decision with minimal guess work. Steve's services were greatly appreciated in this regard.

Ross
19 June 2015  

 

Steve was recommended to me with a previous property purchase and I was so impressed with the service that he provided that I looked him up when I needed advice on the current property that I recently purchased. I would highly recommend him to anyone needing finance advice. I would not hesitate to use his services again in the future.

Janet
18 May 2015  

 

Andrew
23 March 2015  

 

Steve made everything easy as usual.

Damian
21 January 2015  

 

Steve was always very available during the process and was able to make house calls which assisted greatly. His advice was always clear and provided great assistance.

Zaaron
08 January 2015  

 

Very helpful and patient

Scott
19 November 2014  

 

Steve Pilling was 110% professional and in this day and age where I feel customer service in Australia is so poor so often, Steve's customer service standards were a real shining light. Thanks Steve, We would recommend you without hesitation to anyone needing a mortgage broker.

Denam
12 September 2014  

 

I purchased a property directly from the owner. Steve was very helpful facilitating the processes as there where no agents involved.

Callum
11 September 2014  

 

Belinda
18 August 2014  

 

Steve was very helpful throughout the whole process and I was very surprised at how easy the whole process is. He provided constant updates and I have already passed his contact details onto friends.

Stephanie
03 August 2014  

 

Andrew
28 July 2014  

 

My adviser has always provided me the best support in securing my loan. He keeps me up to date on the progress and works around my schedule to get the paper work done.

Edmond
13 May 2014  

 

I cannot speak highly enough of Steve pilling, he was patient and happy to explain any question I had! I am a hairdresser and have been happy to spread the word of great service I had with the mortgage gallery to all my clients!

Maria
30 April 2014  

 

Always helpful

Oliver
24 April 2014  

 

Steve Pilling is an invaluable asset to this company; he took the trouble to personally visit us at our home after hours (past 7 p.m.) to discuss our finances as I was unable to meet at any other time due to work commitments. His suggestion/s were and have always been with our best interests in mind, which gives us (my wife and I) the confidence to seek his professional advice on all our financial needs. I will absolutely recommend him to anyone I know or meet seeking financial advice.

Praveen
05 March 2014  

 

Bradley
22 November 2013  

 

I experience with The Mortgage Gallery and their representative, Steve Pilling was made a whole lot easier by the way in which the process works. The convience of someone coming to home, at a time that is suitable and completed in a relatively informal way. Because or this, I would have no hesitation in making a recommendation.

Lorraine
06 November 2013  

 

Steve was brilliant throughout the entire process. He was extremely helpful in explaining everything to a first home buyer. I would not hesitate in recommending him to family and friends.

Shayne
24 September 2013  

 

We have been dealing with Steve for some years now and his service is always of the highest standard. In this instance he came to my rescue when I was totally out of my depth trying to organise a three way product. He is always friendly, efficient and nothing is ever too much trouble for him.

Jean
25 August 2013  

 

Great service, and the Bunnings vouchers was a great touch! Thank you

Maryanne
19 July 2013  

 

My wife and i have called upon Steve on a number of occasions over the years and have found Steve to always be professional ,informative and punctual ,also making himself available to our needs every time.We are very happy for having Steve to assist us.

Jamie
10 July 2013  

 

Always consistently good service from Steve

David
04 June 2013  

 

Steve went above & beyond in providing extra assistance. 1. while I was looking for a property - he would look up past sales history and other info of any properties I was interested in. The sort of info that the real estate person isnt going to tell you! 2. As a 'landlord' himself, he gave me details on claimable items & other useful tips regarding owing an investment property. 3. He was genuinely available 24/7 if I had any questions or concerns. 4. He explained the mortgage process in laymans terms and kept me up to date every step of the way. I had no concerns what so ever - everything was taken care of for me. - I wouldnt hesitate to recommend Steve in the future!

Elizabeth
23 May 2013  

 

I find the service as a whole fantastic. My advisor was available to me from the start to the end. The convienience of the whole application process. Then there is the updating of information after - all fantastic.

Lorraine
07 March 2013  

 

He is good.

Sukhvinder
21 February 2013  

 

Alasdair
07 January 2013  

 

Steve was extremely helpful and made himself available when we needed to speak to him. We really valued the face to face contact that is so rare these days. Fantastic service from a great broker.

Andrew
20 November 2012  

 

This is the second time we have used Steve and have always found him a pleasure to deal with. Friendly and professional and keeps us up to date though the loan process. I have and will continue to recommend Steve and The Mortgage Gallery to friends and family

Brett
17 November 2012  

 

An absolute first class service from a real genuine man, no hesitation at all he has our future business guaranteed.

Christopher
04 November 2012  

 

It was a pleasure dealing with Steve and he responded to all of our enquiries promptly throughout the settlement. Thanks Steve!

Damian
03 September 2012  

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