Reviews
Average client rating
4.9/5 From 387 Reviews
We have engaged Teresa now several times over the last few years and each and every time Teresa demonstrates how knowledgeable she is of the current market and expectations of lenders and is very efficient in preparing applications and achieving a successful result for us. We know we are in good hands with Teresa and appreciate her expertise and professional team.
Teresa and her team from Mortgage Choice Woodford were absolutely amazing
Throughout the process of getting our home loan, Teresa and Kate were very thorough and communicative, keeping us up to date every step of the way and making sure we understood everything as first home buyers. Teresa and her team were always friendly, responsive and provided simple, easy to understand explanations to any questions we had. 100 would recommend Teresa, Kate, and their team, and we will be going back if we have any further lending requirements. Thank you
Deb wasis amazing helping me with refinancing and nothing was too much trouble would definitely recommend
The team were amazing in helping my partner and I buy our first home, they answered every question we had and put us both at ease. We could not recommend them enough. Thank you
There are literally, an insufficient number of Superlatives to describe how hard Deb Packard and Mortgage Choice worked for us.
Amazing support throughout the whole process. If you want a homeloan, I totally recommend you get in touch with Deb and the team
Thankyou, thankyou, thankyou Deb
I have used Deb from Mortgage Choice a few times now and the service is top notch. I've been that impressed that I have recommended MC to other friends, family and business partners. They have said that they received the same level of service and were extremely happy with the speed and attention to detail. Its great to have a modern business actually understand customer service and not just try and take your money without producing results. Thanks again the Mortgage Choice Team, love your work. PS Yes I'll be back to fund my next house.
Deb and the team have been a delight to work with.
All of the ladies from Mortgage Choice Woodford are absolutely amazing They have looked after my lending needs many times now and every time has been such a breeze. I highly recommend everyone to go see Teresa the ladies, they make lending applications anything but stressful.
If I could give Mortgage Choice Woodford 10 stars I would We have been clients for many years and always they go above and beyond for their clients. I can not recommend Teresa and her lovely team enough. If you are after a superior service give them a call, you will not be disappointed.
We had the best and most hassle free experience with the team at Mortgage Choice Woodford and cannot recommend enough.
Deborah went above and beyond with the guidance and help received right up until settlement day.
Thank you so much to all the team.
Highly recommend.
We had Deb take care of us and I can not recommend her enough She is fantastic, down to earth and so understanding. Made the process as less stress for us as possible
Teresa has help my wife and I multiple times now and each time has been a breeze. I recommend Teresa and her team to all my friends and family.
Deb and Terese went the extra mile to help me get into my new house. Friendly and professional, I cannot recommend them highly enough
Absolutely amazing ,they made every process easy to understand and have been so helpful
I highly recommend Thankyou guys so much
I cannot recommend Teresa and the team at Mortgage Choice strongly enough. They are highly efficient and professional and will do everything possible for their clients. Will never use anyone else.
Deb has been an absolute big help for us as first time home buyers - we're very thankful We will be continuing to be with her throughout our investment endeavours and would recommend her to others as well.
Everyone was extremely helpful throughout the refinancing process
Teresa helped us to get our home loan and made the process so easy. We highly recommend.
The Team at Mortgage choice go above and beyond and make the whole process stress free. Recommend to everyone
We have dealt with Teresa on more than one occasion and have always received excellent service, understanding and a lot of patience, no question, no matter how menial it may seem it is always treated with the highest regard and for that we thank you. To Kate who is Teresa's right-hand woman, many thanks to you, your wonderful. Thank you also for providing the same service and patience that we have always received by Teresa's office. We highly recommend Teresa and her team.
Highly recommend, thank you Deb for ensuring my Mortgage application was seamless and stress free.
A huge thanks to Teresa, Kate and Deb - you have been extremely helpful, friendly, very professional and with excellent advice and assistance with our home loan - highly recommended - couldn't ask for better service Thank you so much, Mark Kath.
Literally made magic happen for us with our home loan. If there was 10 stars as an option, I would give it.
Teresa and the team are the epitome of customer service excellence. Fast response time, friendly and engaging and provide professional support.
My wife and I are so grateful for the team at Mortgage Choice, especially Deb She has helped us every step of the way in getting our first house, she answered questions and explained information to us on things we didn't understand without it ever being an issue. We really appreciate Deb and her hard work in getting us a home.
Deb the team at Mortgage Choice were amazing. They were very patient with us as first home buyers and more than willing to explain even simple things to us. Couldn't recommend them more
What a fab team , no question was too hard to answer , super efficient,friendly team. Excellent communication skills and real talent when it came to explaining terms etc in plain language cant recommend them enough , for anyone looking to finance a purchase etc
Amazing brokerage. All the ladies are very lovely and helpful. Deb has been nothing short of amazing, is easy to contact and always gets back to you ASAP, all over all the details and puts in the work, has made a stressful process much easier for us.
Definitely recommend.
We cannot speak more highly of Teresa and her team from Mortgage Choice. Teresa and her team supported us throughout the whole process and made our purchase as easy as possible. We would highly recommend to our family and friends and would use them again in a heartbeat. They took all the stress out of this process for us and I cannot thank them enough This was our first investment home purchase and I had lots of questions, which were all answered and I felt fully supported the entire process. I am so happy I came across Teresa and her team, its been an absolute pleasure working with you You went above and beyond for us and I am forever grateful
Teresa has always been helpful in assisting with anything Ive asked.
I can highly recommend Teresa and the team as they always go above and beyond to help find the best deal to suit your needs.
Fred Dalleau
Nothing but perfect. 10,000 recommend to anybody
Thank you Teresa and your team - highly professional and awesome, as always
Absolutely fantastic service The entire staff go above and beyond to reach the desired outcome for their clients. After a rather disheartening back and forth experience with a different broker we approached Mortgage Choice at Woodford and within 1 month we were pre approved well within our desired budget. We can't thank them enough the constant open and clear communication the explanations the advice helped us achieve our goal much quicker than we previously thought possible. We will continue to use Teresa, Deb, Paula and Kate for all our future purchases Thanks team you guys rock
It's always such a great time working with Deb. Deb is very straight down the line and honest which makes the process so much easier. Ill always suggest Deb from mortgage Choice woodford to all my family and friends.
Teresa is our go-to mortgage broker and highly recommend her and her team Fantastic service received each and every time
My wife and I highly recommend Deb She has been incredible with helping us buy our first home. Whenever we were unsure of the next step or process, she was there to assist without any hesitation or delay. Fantastic service caring experience.
Deb is absolutely amazing at her job, makes the process so not stressful We love Deb and highly recommend her to anyone and everyone
The team have worked tirelessly getting my loan across the line I could not be any more grateful for all of their efforts Thank you team Love your work ?
Love these ladies. So fast and helpful. Speak with them you wont be disappointed.
What an amazing team
I cannot believe how easy this was.
Deborah was our main contact through this process. She kept us up to date on everything at every stage.
If we asked a question, it was basically answered instantly.
It was an added bonus that Deborah was such a lovely person, and we had many a laugh. -
I cannot fault Deborah or the team on anything at all.
We went from making an offer to going unconditional in 8 days. Never thought it could be that quick and easy. I nicknamed Deborah 'the ninja' - she was that quick.
Without a doubt I absolutely, 100, recommend these guys. If the time comes and we move again, I'll absolutely bring my business back here.
Flawless in every way.
Thank you, Deborah -
Deb is friendly, efficient, punctual, accommodating and an excellent problem solver. She came through with success on all fronts and we are very happy loyal clients. Deb did all the hard work and we were able to just sit back and trust that she would make our hopes happen. And she did Thank you, Deb and everyone at Mortgage Choice.
The team at Mortgage Choice are extremely helpful and responsive. They are all lovely and happy to assist in any way they can. I spent a number of weeks considering a matter and left it until the last minute to get in touch with the team. They were able to pull together an application on my behalf, submit it and receive an approval response in two days. I am so thankful for their support and patience.
We found Teresa and the team at Mortgage choice after we settled on a block of land and were given the news from our bank at the time the afternoon before settlement that mistakes had been made in our application and that they actually wouldnt be approving our construction. This was a very confusing, disappointing and stressful situation to be in. We were so lost, confused and felt very unsupported with the company we were originally dealing with.
Thankfully, I came across the team at Mortgage choice in Woodford. I read other excellent reviews and knew these were the ladies I needed to call. From the very first phone call, we felt a glimmer of hope again that our situation could absolutely be turned around. From the moment we started working with Teresa and her team we felt an incredible level of support and Teresa always took the time to explain things clearly. She went above and beyond for us, working tirelessly and providing us with expert guidance to ensure we obtained the necessary approval to build our forever home. As time went on, she became more than just a broker to us and felt more like a trusted friend who truly cared about our situation.
We cannot express enough gratitude to Teresa and her staff. Without their assistance, we would have been unaware of our options and may have ultimately been forced to sell the land. We have finally gotten the approval and feel so much more confident now moving forward. We were so fortunate to come across Teresa and the wonderful ladies at Mortgage Choice. They are so friendly and truly amazing at what they do. I would recommend them to anyone in a heartbeat
Deb was so amazing in getting us into our first home using a guarantor loan. She is so knowledgeable and always happy to answer your questions over the phone. Although she had almost always called us to update us before Id had a chance to ring and ask questions. We couldnt be more grateful for her help Thanks Deb
Highly recommend Deb Teresa at Mortgage Choice They have helped us with our mortgage and now a new car. They made the whole process easy and explained everything along the way.
Weve been using Teresa and her team for years and the service is consistently excellent and super efficient. Very easy to do remote brokerage too if you dont live in the area.
Always do everything they can to help us. So reliable and attentive
Cannot recommend Deb enough. She is prompt and attentive and just so kind. I have never felt judged or misunderstood, she has always taken her time to help me where she can. Deb is a gem
If you are looking for a broker look no further. Teresa is the most wonderful woman, very prompt and knowledgeable. We have used Teresa for 6 years and cant recommend her and her team enough.
Teresa her team at Mortgage Choice are brilliant at what they do
Our refinance has gone smoothly all our questions along the way have been answered promptly.
I Highly recommend them for whatever your financial needs are.
Deb is amazing can not recommend her enough
My partner highly recommended Teresa, from previous house purchases. When I meet her I knew why - she showed genuine interest in us and what we were looking for. When our perfect property came up, she sorted everything in three days
Teresa and her team are extremely knowledgeable great to deal with The entire process was simple, quick and they were in contact through every step. Definitely recommend their services and look forward to dealing with them again
A for service Teresa and her team really know their stuff. I highly recommend
Excellent service communication. Highly recommended.
Our experience has been completely positive. Deb and Teresa exemplified professionalism whilst building a clientbroker repore' that made the experience easy, efficient and comfortable. Would recommend Mortgage Choice without hesitation for any prospective financing solutions.
Deb is professional and helpful, she has a wealth of experience she is happy to share. I would recommend the team at Woodford Mortgage Choice for any mortgage needs.
Teresa and her team were a pleasure to deal with. The product that we are now on is perfect for our needs. Not only were the team professional, but listened to what we wanted and worked hard to meet them in a timely manner. I would recommend Teresa and Mortgage Choice to anyone that is looking for home loan products.
If you are seeking a broker who truly cares and works to find the best possible products available to you, then I highly recommend contacting the team at Mortgage Choice Woodford. We are first home owners who have just refinanced for the first time with the assistance of Teresa and it has been a very pleasant and stress-free experience. The expertise, guidance and swift response time delivered by the team has been invaluable. Thank you Teresa and Team for all that you have done and continue to do.
cant recommend Deb and the team enough They always make things so easy, handle everything without a hassle, excellent communication, helpful when we have no idea when things mean. beautiful ladies, i wouldnt go anywhere else.
Deborah and the team are great, our experience was sooth and quick and free from hassles, they are professional and offer the best advice, I would recommend them to anyone and will continue to use them for any future investments,
Teresa and her team are just fantastic. Their level of knowledge of their field plus their communication is top shelf and you always know what is going on and where things are at.
105 stars would completely recommend
Thanks Teresa
Brendon and Megan
Couldnt have done this without Teresas help. Glad to be working along to get this house and package sorted . 5 Stars
We absolutely loved dealing with Deb. She made the whole loan process so easy and kept us informed every step of the way. Deb delivered everything on time and we would not hesitate to recommend Deb to anyone. Keep up the great work. Bryan & Aleisha Norcott
Mortgage choice made buying our first home so easy. Deb was a delight to work with and went above and beyond to help us through every step of the process.
Amazing experience from start to finish. Teresa and her team are exceptional at what they do. Teresa has helped me with our home loan and again with refinancing. She is always happy to help and keeps you in the loop at every step. Highly recommend the team at Mortgage Choice and have recommended them to a few of our friends
I have had the pleasure of working with Teresa and her team for Car Loan and now my Home loan. I could not be happier with the service, I was kept in the loop and had clear communication on the process the entire time. I was given comprehensive options and I knew she was working on the best loan for me. I couldnt recommend Teresa and her team more highly
Teresa and her team are exceptional at what they do. They consider your personal circumstances when presenting all options to you to make the final call. Teresa went over and above to ensure we got the best loan possible. Would highly recommend to anyone looking to buy a home or refinance, they really help take the stress and complexity away from the whole situation.
We would most definitely recommend Teresa from Mortgage Choice Woodford for anyone looking to apply to banks or finance institutions or if you want to refinance. Their customer service and assistance is impeccable.
Teresa and her team go above and beyond and make the whole process stress free. Can not recommend them enough.
Amazing to deal with. Could not fault our experience. Teresa, Deb and the Team have been incredibly responsive and more than helpful throughout our purchase. Emails and calls were all answered in a timely manner, greatly appreciated.
Deb from mortgage choice is hands down the best broker. Deb is hard working and never takes no as an answer After trying with multiple banks and constantly being told a larger deposit was required, we were told about Deb and instantly our issues were resolved. My partner and I are both young and Deb strived to get us to where no bank could get us too. Deb looking at different avenues and continuously working overtime. She continuously made sure we were aware of what was going on and never made us feel dumb when asking a question. I can't recommend Deb enough, especially if you're struggling with the banks not wanting to help.
Deb is super amazing, made my life sooo easy and made purchasing a home so simple Thanks for all your hard work and dedication xox
Teresa and all the girls at Mortgage Choice were amazing. Everything was smooth and seamless. Would highly recommend Teresa to help with any Home or Investment need.
We met with Deb a few months ago and from that day felt that she hit the ground running for us, it did not matter time or day she was there for us and our million and one questions, always happy to explain. She really genuinely cared about helping us to achieve our goal and thanks to her we even managed to settle early and get to enjoy the home we couldnt have bought without her. Would recommend the entire mortgage choice team at Woodford to anyone wholl listen, they were all amazing and kind and had all the time in the world for us
Easy to work with
Keeps in contact
Very friendly lady
Would recommend
Very approachable and knowledgeable, went above and beyond to help us. Into our new home.
Deb was more than helpful in all aspects. Such a lovely and cheerful lady. Awesome to deal with
Jessi was amazing to deal with, great communication and timeline. Highly recommend.
Jessi was absolutely amazing
Wanted to help all the way through, great when dealing with big banks and the BS they pull holding things up.
Miracle worker! I had a fantastic experience with Deb from Smartline completing my finance for my dream property purchase, she’s a miracle worker!
Deb was absolutely fantastic with the whole process and finding me the best deal! Always communicating with me as we went along the process, and certainly went over and above anything that was needed.
I’m sitting here, in my dream property because of this gorgeous lady and her work to bring my finance to life!
The biggest of thanks Smartline and Deb for your amazing work! I look forward to using your services again soon! ??
I was very happy with the helpful and knowledgeable service provided
I was in a really stressful position and needing to refinance to have any sort of quality of life and Smartline were so understanding with such an awesome result, so grateful.
Excellent as usual, the ladies at Woodford are great and answer all our queries ASAP!
The ladies at Smartline Woodford went above and beyond, they were so extremely friendly, helpful and were always in communication with us. They got us such a great deal also. Highly recommend!
Jessi was absolutely amazing!
I found Teresa and her team very helpful and easy to talk to and answered all my questions if l had any doubts thank you
Excellent team. Helpful and informative. Nothing was too much trouble.
Jess and the team at smartline are amazing kept us up to date with everything that was happening at all times. Easy to talk to and they listen. Would highly recommend the team to everyone
Deborah was very professional and had great customer service. We are so glad we used your services and will be using your services in the future. The process of refinancing our home was made so easy with Deborah. Thank you for everything.
Amazing job! I have recommended these lovely ladies to many friends. They go above and beyond, kept us up to date with the process and it felt painless with no stress dealing with this guys!!
I can honestly say the best experience in the whole of purchasing a home Is normally the day you pick up your keys to that special place. For me it was Teresa and the team at SmartLine. This wasn’t my first home loan however refinancing as a sole owner can be scary especially in uncertain times. Teresa laid everything out and gave me facts and insured me on my capabilities which made you feel very comfortable and knowledgeable when taking on a big life goal. So thanks to them I’m now a sole owner of a property and extremely happy to have had such an amazing team behind it.
Thank you!
Jessi was fantastic to deal with during the loan process. She is a an asset to Smartline.
Jessi made purchasing our house so easy.
I feel Deb went above and beyond for us she was amazing to deal with 11 out of 10 :)
Teresa was excellent, i couldn't have asked for better service.
I
All the ladies at smartline woodford are incredibly helpful and Knowledgeable. Deb went out of her way to help and was always available to answer any questions. Her communication throughout the process took away all the stress and we never felt left out of the loop.
We have used Teresa as our advisor for years now. We went to her with our latest proposal of what we wanted and she made it happen. Thanks to her expertise we have sold our house and purchased our ideal property. Teresa worked with us every step of the way and always kept in communication with us. She is a delight to work with and made the whole process easy for us. I would definitely recommend Teresa Harrison and the team at Smartline Woodford to everyone.
My advisor when above and beyond to meet our needs
Jessi was helpful, supportive and patient. Many thanks!
There's not much to add. We have never had an experience like it. Jessi was so attentive, happy and kind to work with. Both Megan and I after our last trip to the CBA were very disheartened but Jessi and then Teresa and then Deb.... Everyone there is amazing!!! We can't say thank you enough to Jessi! Megan and Brendon West
The process was generally very easy to swap loan lenders and our Adviser assisted us through the process and was easily able to answer all questions thoroughly and professionally.
Deb was Great, very approachable and when we explained what we would like to do she knew the right loan for us and also gave us other options. Would definitely be using smart line in the future.
We've had the pleasure of dealing with Teresa Harrison and her team for several years now and the quality of service delivered has always been excellent. Our most recent lending experience was no different and we have no hesitation in recommending family or friends to Teresa and her team.
Deb was easy to work with. Great personality and easy to communicate with. Thanks Deb
I just love these ladies, they’re up front and real about what to expect.
I wouldn’t use anyone else.
Great service, good communications and they know their products.
Jessi and the entire Woodford team were absolutely amazing, if we ever buy another property in the future they will definitely be the first point of call.
Deb was so good all the way through the process. Deb would let us know as soon as she found out anything. She was as excited as we were when we got the loans.
She still keeps in touch with us. Thankyou Deb and all the team at Woodford Smartline
There’s not enough words to describe how incredible Teresa was throughout the entire process. I was amazed at how helpful, knowledgeable and honest she was with me about every step. I’d never go anywhere else!
Fast, efficient service as always!
Theresa and the team at smartline Woodford made the processes of getting into our new home simple and stress free, the ladies were all so lovely and kept us updated throughout the loan process. Thankyou so much!
Great people to work with
Jessi, Deb and Teresa at smartline are awesome.
Thanks for all your help.
We would highly recommend the team at Smartline Woodford, they were professional all the way and went over and about to help us out. Well done team.
I was in very good hands with the team at Smartline in Woodford. The entire team work together to go above and beyond and really did look out for my best interests. I cannot thank them enough for their work and would recommend them to anyone.
I can’t recommend Teresa and her team too highly! Fantastic job ... where others had previously failed. The whole process was accomplished with ease, professionalism and care! Brilliant! So happy!
I had contacted 3 financial advisors before making contact with Teresa, 2 of which were large companies well known by their advertising campaigns. No success with others, only slack response and excuses, 100% recommend Teresa and the team!
Our experience with Smartline and Teresa was nothing short of exemplary. Teresa kept us informed during the whole process. I have already recommended Smartline to one of my friends and I believe he has spoken to Teresa.
I dealt with Jessi and the team at smart line. I was referred to the company by a friend and wow.. her and her team went above and beyond to help me. She was easy to contact, answered all my questions and I will be telling family and friends.
Teresa was amazing for us we couldn't have done it without her
Teresa went the extra mile to sort my loan will be forever grateful.
We have used the services of Smartline Woodford twice now and both experiences have been great. Jessi and the team made everything easy, trouble and stress free and there was always plenty of communication. I definately recommend them to everyone.
There's many Banks and Brokers to pick from out there that can all give you the same loan. For me the choice of who to use came down to who could provide the best customer service and communicate well. Jessi at Smartline aced both of these!
The staff at Smartline Woodford were incredible. Wonderful service by very experienced and trained staff who are genuinely caring.
Theresa and her team were fantastic,always contactable, helpful, informative and very personable. Love their work??
Teresa and Jessi where excellent help, after one bank waisted 3 months I sought out help from Smartline as recommended by a family member. Teresa and Jessi guided me through the process and found me a bank in a very timely manner. Would recommend!
great to deal with.
Teresa and Jessi were fantastic!
Our process was made so easy and stress free if highly recommend them to anyone!
Cannot thank you guys enough.
I found my loan advisor to be outstanding in everything she did, I would strongly recommend her to anyone wanting advice
No only was our adviser very helpful, but she was always contactable, and very friendly, she helped us achieve our dream.
Our advisor was really helpful. My partner and I were first time buyers and really needed 'hand holding'. Teresa took the time to go through and make us feel safe and confident in all our choices. We really appreciate all that she did for us.
Teresa and the team were amazing! Made the whole process really simple and seamless.
Teresa and her team were amazing through the whole process, they were easily contactable and were very promt with all corresponence. I am so extremly happy with everything :-)
We had a great experience with Smartline, especially Jessi who was very helpful during the whole process of buying our first home. Thank you!
Teresa and her team were recommended to us as we were seeking a loan for our new house and land package. Teresa looked at our situation and was able to tailor a package to suit our needs and was extremely helpful throughout the process.
I would highly recommend Teresa!She is extremely experienced, knowledgable and went the extra mile under a tight timeframe to secure my recent loan. The whole process was streamlined with her excellent communication, efficiency and support.
Teresa was amazing right from day 1. She was very knowledgeable and professional throughout the entire process and did a job that we could never have done for ourselves. Amazing work. Will reccommend to everyone and will use her again.
Our adviser, Teresa Harrison, has provided us with excellent customer service. Her knowledge of the products on offer and her constant availability, ensured us we were in safe hands. I will highly recommentd Teresa to anyone. Thank you.
Excellent service, have recommended to friends already.
Theresa and her team are great I always recommend her to any one look g for a loan this is my this is my 5th loan with her and I wouldn’t use anyone else always there when I need her and has a great knowledge of all things in her field
We were very happy with the services we were given
The ladies at smartline Woodford did a fantastic job of securing our finance for our new home construction. Always called when they said they would and were always available to answer my ever increasing questions! Thanks to Teresa, Jessi & Lisa.
Teresa made the process so easy and quick. She reply to emails and phone call, sms straight away, we were kept informed along the whole way. And she went through and explained it for us in a way for us to understand. I have already highly recommend T
Teresa was great, have recommended her to two other friends.
No improvement necessary
I was very impressed with the whole process. The staff were professional, courteous & very easy to communicate with. I would like to pass on our thanks to Theresa, Jessi and the rest of the team....Thank You!
Thank you to Smartline Woodford for all their help and guidance in buying my first investment property. I would definitely recommend their services and I hope to do business with them again soon.
Theresa, Jessie and the team are all amazing & very patient ??
Faultless, always contactable. Doesn’t matter who you contact, they know you and are able to answer questions. If they can’t, they find the answer and get back to you ASAP. Beerwah Smartline 5 ??
Jessi was fantastic, she knew the best way to approach our odd needs and situation. We achieved an outcome than exceeded our expectations and we ended up way better off. Jessi was a pleasure to deal with and kept us updated at all times.
Teresa made things so much easier and simpler for us to change banks and refinance mortgages with absolutely no hassle at all!
I would not have my home without Teresa and Jessi. When the first bank that was tried for financial approval, gave me the run around on a simple overdue answer. They acted promptly in setting up the process of financial approval with another bank. They dealt with my stress, stupid question and explained the whole process. Thankyou
This team will go above and beyond and do there best to meet your needs. I now have freed up cash flow and living comfortably. I highly recommend them and will use them again.
Very professional and were there every step of the way. The team at Woodford made the process very easy and stress free! Would highly recommend
As I first time buyer in Australia the Smart line team took the effort to not only help me with the loan but also took the time to explain how to follow the correct steps with things like the building and pest which really showed they gave the advise but also let me make the correct choice.
Our experience with Teresa and Jessica could not have been better. Both very professional and accommodating helping us all through the process. I would highly recommend them to anyone who is need of finance.
We had nothing but difficulty from our old bank. Teresa was on top of everything and kept us well informed throughout. Will definitely be using her again.
Teresa went above and beyond ! We couldn’t of been happier and couldn’t recommend her high enough! Thankyou for helping us get our first home!!!!
Was fantastic and we were able to do what we needed with no issues.
She did a great job.
Terresa Harrison is amazing. Cant praise her enough.
Teresa service and knowledge is remarkable and makes the whole process so simple.
Teresa was extremely helpful and understanding.
Teresa was more than helpful and an absolute pleasure to deal with. Saving us thousands of dollars per annum
Jess was absolutely amazing... she went above and beyond to secure my loan
Teresa and her team were fabulous. They know there work and I would highly recommend them to anyone. They go above and beyond.
We had pre approval with one of the big banks. We had been looking at acreage with and without houses. We put an offer on some land and signed the contract. When we put our application through to the bank, they took a week to review and then reject it. We contacted Teresa with only a few days to get finance approval. She got us approval by the finance deadline. She was so easy to talk with and explained everything well throughout the process. We would not own our property without her.
Teresa is just awesome!
Teresa was excellent throughout the whole process.
Jessi was very approachable from start to finish, she was always across everything and continually kept in contact with us. She is well educated and knows the process well. I highly recommend her to anybody who maybe in need of finance.
Jessi was easy to talk to, always helpful and made me feel confident about the process.
Teresa has once again helped us make life easier! Muchly appreciated!
Always a friendly helpful reception from Theresa and her office. I recommend Theresa highly.
Jess has been great beginning to end!!
I would never have even started the process of refinancing if it wasn't for her help.
Jess was in contact and was available to contact whenever we needed her, the experience was not as daunting as I thought it would be-it was actually quite easy.
I would HIGHLY recommend Jess at Smartline Woodfood
There is nothing to say, except you can not improve on experience. I will and have told family and friends If they need financial assistance to use Teresa
Your team exceeded our expectations and provide us with an excellent service and final result
Really top job by Teresa. Our previous broker did not listen to us or have our best interest in mind and Teresa really understood what we wantned to achieve and helped us get there.
My experience was wonderful, smooth & pain free. Very professional team
Teresa's so approachable. Very understanding and goes beyond normal service. Highly recommended
I can not recommend Jessi highly enough! Jessi made buying our first home a pleasant experience. Everthing was done for us in an extremely professional manner and i can not fault the service we were provided.
Excellent communication and always kept me in “the loop” with what was going on.
After have many issues with another broker we found Micha and the team and Smartline, and couldn't have been happier! Micha managed to get our loan approved and ready for settlement in under 3 weeks and over the Christmas New Year period where most things seem to shut down, Micha was still there making sure we could settle on time. Thank you Smartline!
I found that the application and approval process was very smooth and simple compared to applications with other instutions.
Can't thank her enough for helping us get our forever home
Brilliant, professional, caring and never gave up.
Thank you
Excellent communication and always kept me in “the loop” with what was going on.
Teresa was amazing to work with. She was able to find a great product at a great rate! I was able to contact her whenever I needed to and the process flowed so smoothly I was ready for settlement with plenty of time to spare! Great service. I will certainly be using Smartline for all my mortgage needs and will be sure to recommend Teresa to family and friends! Thanks! We are so happy in our new home ??!
Teresa was amazing to work with. She was able to find a great product at a great rate! I was able to contact her whenever I needed to and the process flowed so smoothly I was ready for settlement with plenty of time to spare! Great service. I will certainly be using Smartline for all my mortgage needs and will be sure to recommend Teresa to family and friends! Thanks! We are so happy in our new home ??!
I was devastated, so was the whole family Teresa helped us, to find the right loan and thanks to Michelle from accounting service who put us to Teresa.
I was devastated, so was the whole family Teresa helped us, to find the right loan and thanks to Michelle from accounting service who put us to Teresa.
From anxiety dealing with previous brokers to the relief and stress free service Teresa Harrison provided. Superb communication, caring, kind and got the job done!! A+ Would certainly recommend to anyone looking for a truly professional broker. Thank you
Jess helped us in every way to consolidate our loans and even went the extra mile to arrange help with our name changes that we had put off doing for years because it was just to hard, Jess got it all done nothing was to hard for her. Jess was very professional.
I was frightened when first meeting "a broker" but Teresa was honest and friendly and did have to be reminded of our names. I would not hesitate to recommend Teresa to any of my friends.
The simplicity that our agent gave us was second to none!
Absolutely FANTASTIC!!!!
Teresa was so easy to get along with, she listened to our needs and sourced the right loan for us. She was contactable and always kept us informed of the progress and what we had to do which made the whole process so much easier.
Highly recommend Teresa and we will definitely use her experience and resources again.
This is the second time we have dealt with Teresa Harrison. Her service and advice is always outstanding. Before and after the deal is done, Teresa is always available to help. I would not hesitate to recommend Teresa to my family and friends.
Teresa Harrison has been very professional and accommodating in all our dealings with her through Smartline. We have been thrilled with her commitment to customer service and her leven of expertise and would have no hesitation in recommending her professional services. It has been a pleasure to work with her in achieving our financial goals.
Awesome job, Teresa. ?
Teresa was amazing during the entire process. She made the process stream line and stress free, even though it was in fact far from it. She ensured we were informed throughout the drawn out process and we are happy with the products she recommended.
Teresa was fantastic, honestly could not of asked for anything better. We have and will recommend her to our family and friends
Stuck between a rock and a hard place Teresa Harrison from Smartline
did all the work and delivered a solution.
Many thanks
Des
When our circumstances changed suddenly we needed help to establish a new home loan quickly. Teresa Harrison contacted me immediately and had a new loan approved in no time at all. Teresa was efficient, professional and above all very caring in a stressful time for us. I have recommended Teresa and Smartline to all of our friends and family. Thank you.
Phenomenonal service. Smart, friendly, efficient...
I came to Teresa with a hard pressed deadline but came through with flying colors. Could not be happier with the service provided
I have no hesitation in recommending Teresa to any one who asks me for finance no matter what its for she has helped me refinance a existing loan buy a second property and consolidate debts she is always great to deal with and is prompt with a answer and when you have all the other worries when buying a house or anything the last thing you need is more stress
Jason Truss
Great service...great advise and couldn't be more happy with the outcome.
Teresa is great have used her twice now
As an older first time buyer, who is unfamiliar with the system Teresa guided me from beginning to end, she was supportive, informative and highly engaging. I cannot speak high enough of her fantastic customer service, I will recommend to all my friends! Thanks Teresa
Teresa takes all the stress out of applying for finance. She is always so professional & goes above and beyond to ensure you get the best deal. Would highly recommend her.
As always it is a pleasure to refinance our mortgage as Teresa does it so successfully and without fuss. A phone call or email here and there with what is required, no pressure and great follow through. We will continue to use and recommend Teresa for as long as she chooses to stay in the industry.
Teresa kept us well informed provided great service and dealt with issues in a prompt and timely manner We have and will continue to recommend Teresa to family and friends for their financial needs
Teresa was extremely helpful with all steps of the process. I am happy with the outcome of the product. She able to ease my stress at the right times.
Teresa got me a great deal and her guidance and support during the loan application process was greatly appreciated. I'm recommending her to everyone!
Teresa is the best adviser. I have known her for 15 years and wouldn't deal with anyone else. She is simply the best !
Teresa was very helpful and patent under difficult circumstances. She never lost her smile. Teresa is such a pleasant person to deal with and I have recommended her several times already. If the need ever arises again that I need a loan, I will have no hesitation to go to Teresa.
Teresa was the best broker I have worked with, so efficient and speedy. Got us a re finance in hours when our own bank after 29 years said no... Recommend her to everyone.
The ease efficiency & promptness was brilliant. The most hassle free monetary experience I've ever had. Usually those in charge of paperwork keep finding different ways to justify their existence.. This experience was a joy
teresa was very helpful and friendly, i was moving to Qld from Melb and she made the process very easy.
10/10
I highly enjoyed the experience which was made very simple and such a fast process. I have and will highly recommend Teresa to everyone needing a broker! She always kept us upto date with every process! Fantastic service
Teresa always makes the process of dealing with financial institutions less painful. Her knowledge of the different products that are available is invaluable in assisting to put in place the right package at the best rates. I thoroughly recommend her to anyone I know who needs an Adviser.
Teresa was amazing. She supported me the entire way through my application, even when I wanted to give up. I am exactly where I want to be financially now, thanks to Teresa. I would recommend her to anyone.
Teresa went into bat for us and wouldn't give up! We are truly appreciative of the extra work she needed to do to get us our finance.
Excellent service with clear and concise information given.
Teresa went above and beyond in helping us get our mortgage in place. Any information was giving quickly and precisely. The lines of communication where fantastic, if at any point we had a query or a question Teresa was available via phone or email amd was always ready to assist. I would highly recommend my adviser!
Our Smartline advisor Teresa is always up to date with any developements in the financial mortgage sector. Teresa professionally organised our refinance keeping us informed all the way through the process . The regular newsletters from Smartline are also very informative. I can highly recommend the services of Smartline.
Teresa Harrison has been our broker since she began with Smartline and we have been amazed at how easy she makes the whole home loan process. We have and will continue to recommend Teresa to any family and friends who require a mortgage solution.
The most valued asset to our family. Teresa is a gem and she serves from the heart. Hard to find little gems like her but we are so glad we have!
I cant speak highly enough of Teresa. After meeting with, and had the pleasure of doing business with Teresa, it has become evident she is not only an asset to your organisation, but our local community. Many thanks.
I have already recommended Teresa to a friend as I can not express how great full I am for all that she did for me
Teresa Harrison was fantastic, she went above and beyond with everything. If we didn't understand, she explained it to us in lamest terms
My wife and I love the work that out Smartline Adviser, Teresa does. She goes above and beyond to secure the right loan for our needs. We completely trust Teresa and are so happy to do business with her.
Teresa has always been straight and very helpful. We have had numerious finance deals through Teresa and they have all turned out good. Teresa puts a lot of effort into looking after her clients. My friends and family utilise her services.
Teresa is a very professional adviser. She made a daunting prospect into a very easy transaction.
We have used Smartline for all of our business and personal loan applications because of Teresa's can-do attitude and excellent communication throughout the whole process. Thank you Teresa!
Teresa was always friendly and worked hard to get us the best loan product for our financial position. We would recommend her to anyone seeking a mortgage broker.
We have used Teresa several times now for our properties and have been vey happy with her service and attendance to all matters. We have had no hesitation in recommending Teresa to our friend and other members of our family.
Teresa has been absolutely amazing to deal with she is very good at her job and explains things thoroughly, she has made it all so much less stressful for us. Teresa is always contactable and ready to help I would recommend her to everyone I know!! Thank you
Teresa went above and beyond to help us secure our loan. Teresa made our loan application stress free and an enjoyable experience. We would strongly advise our friends and family to speak with Teresa Harrison. We cannot thank her enough.
Teresa has helped me with two loans now and I will not hesitate to use her again. I also appreciate the "how's everything going" check up calls that I continue to receive from her.
Teresa with her expertise and professionalism took all the stress out of purchasing our home. Teresa was always happy to answer any of queries and her friendly and personal approach made us feel as she was definitely looking after our best interests and was committed to see us in our new home. We would happily recommend her to anyone who is looking to purchase their own home!
Teresa was very knowledgeable and approachable and it was a pleasure to do business with her. I will recommend her to all friends and family without hesitation.
When no one else cared or wanted to try, Terrasa went the extra mile and achieved a very good outcome. At no time was anything too hard for her. We owe her a very big thank you. Col.
We are very happy with the service we received from Teresa Harrison with obtaining our new loan. Thank you Smartline thank you Teresa.
Teresa went over and above at all times, and we have already recommended her to a friend who has just purchased a property with Teresa's help. Made the entire process so much easier and hassle free. Thanks
Love this girl she is always their to help me out when times get tuff and when I don`t understand something she explains it in better terms.
Teresa went above and beyond, from doing her normal duties of finding the right bank for us, right throught to contacting our awful solicitors when we were stressed and they wernt making any sense. We can not thank her enough for her help and have already refered her to a friend. We look forward to continuing our process of a house loan through teresa, knowing that we will be in more then capable hands. She spoke very highly of smartline from the very beggining and now we know why, Teresa is definately a huge asset to your business Tiffany Hartwig and Steven Baumann
Teresa went above and beyond, from doing her normal duties of finding the right bank for us, right throught to contacting our awful solicitors when we were stressed and they wernt making any sense. We can not thank her enough for her help and have already refered her to a friend. We look forward to continuing our process of a house loan through teresa, knowing that we will be in more then capable hands. She spoke very highly of smartline from the very beggining and now we know why, Teresa is definately a huge asset to your business Tiffany Hartwig and Steven Baumann
Teresa Was a terriffic help in renewning my home and investment loan ,Teresa made it so easy and was a pleasure to do business with and nothing was a problem to her.Thanks
This is our third property with Teresa in the last 18 months and we couldn't be happier with the service we have received.
Teresa was the best.....Just wont go with. AMP for home loan again
Extremely professional and friendly, Teresa Harrison made the whole process totally memorable for all the right reasons. Thank you Teresa Harrison and Smartline. Mark and Sharron Duncan
Teresa was absolutely amazing she helped me right from the start with all my inquires and questions as it was my first home there were a lot of them she is a huge asset to your team and I will highly recommend her
Teresa went out of her way to make this loan happen for me!!! Very happy with her service.
Very cool, capable and courteous.
Teresa is friendly and helpful. Works with you so that you get what you want and not what she wants.
I have worked with Teresa before on securing finance property purchases. Teresa take times to understand your individual situation and tailors finance to suit your needs. She is very professional and ensures that the transactions occur seamlessly.
Teresa provides service above and beyond the highest expectations at every aspect of her work. She is a wonderful asset to the Smartline name.
I would not hesitate to recommend Teresa Harrison to any of my friends/family/associates as her understanding and support of what I was trying to achieve was exceptional.
Teresa was nothing but helpful and get me informed all along the way. I was never left half guessing what was happening. Thanks Teresa
Did a really good job, especially after the wrong advice from the Bankwest rep, was able to quickly get the deal back on track
Teresa is Totally on the ball and communication the best I have ever had with another individual...Hard to beat this lady in excellence. I hope she has her new laptop. Great specials on at the moment for Toshiba..lol...Cheers Louise
Teresa went the extra mile for us in order to receive the funding we required. She was very helpful, always contactable and kept us up to date continually. She negotiated with the Bank on our behalf to get the rate and the setup that we required to suit our needs. I would recommend her to anyone who needs assistance to acquire a loan. She is a treasure!!
Teresa was easy to understand with things about th loan and she was easyerly contactable.
This is the second time Teresa has assisted me with my Houseing Loan. I have found her to be understanding of my needs and is very professional with what she does. I will see Teresa again in the future if I need more advice.
Teresa worked very hard to establish the finance I needed. I will use her service for any financial needs that I have in the future.
Teresa is really great and makes the process very easy. She always provides good advice.
Teresa Harrison is such an approachable person,very friendly and certainly a pleasure to do business with, This Lady certainly knows her job, and strives in her efforts to give her customers superior satisfaction best to support their respective needs, we have nothing but total trust in her and appreciate her service delivery OUTSTANDING
Teresa was exellant. Very Approachable and helpful at every turn.
There is no way you could improve Teresa was fantastic
Tressa has a friendly approach and nothing appears to be a problem
always happy to tell me 50 times whats going on
and yes I have referred other customers to her or told them about her
Our advisor Teresa made home calls at times when other banks aren't even open, fiting in with our work hours which we thoroughly appreciated.
fantastic service by theresa harrison
give her a bonus or pay rise
We were very surprised receiving the congratulatory card & gift - it was a lovely & very unexpected addition to the fantastic service we received.
local and convenient
our adviser could not have been anymore helpful ,she was great
I found Teresa to be always contactable and ready to listen to anything I had to say, as this can be a very stressfull time, and she was very understanding.
Unsure about Q21. Very high rating, I guess, as I prefer to rely on the professionals in this field to give me the solution that best suits my situation and who are able to offer more than one option. We all seem to be too busy these days and it helps to
Excellent knowledge of products available. Great follow through and service. We are very happy with our dealings with smartline.
The face to face service and the openess togeather with the 'no fuss' proceedure.
Teresa was fantastic to deal with, friendly and explained things really well.
Very helpful and efficient
Our Consultant Teresa Harrison, did a fantastic job she tried a couple of options to find the best deal she could for what we wanted.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
