Reviews
Average client rating
5/5 From 471 Reviews
Highly recommend, great service and very efficient.
Jodie has been instrumental in the process of buying my first home. She is full of knowledge and makes what is a daunting task doable. Her commitment and positivity throughout the whole experience makes such a difference. I cannot recommend her highly enough
Thanks Jodie
We really weren't sure if we even had options for refinancing our home loan, however Jodie helped us source a far more competitive interest rate. She was absolutely incredible, super efficient and is a great clear communicator. We highly recommend and look forward to working with Jodie again in the future.
Couldn't recommend Jodie highly enough. As first home buyers her guidance was invaluable - not just with the mortgage, but also house hunting, tips pitfalls to look out for, dealing with auctions and agents, all the way through to settlement. Thanks so much
Jodie Skelton is enthusiastic, highly knowledgeable, efficient and very dedicated to helping others she went well beyond her role to help me secure my first home She made time out of her schedule, even after hours, to give me advice and detail the steps I needed to take to achieve this milestone. She answered all my questions in a straightforward way, which made it easier for me to understand what I needed to do. Thank you so much Jodie
Jodie has assisted us with the purchase of our family home and investment properties over the last decade. On each occasion her market knowledge, financial acumen and wealth of experience has been invaluable. Jodie's professionalism and quality of service is exceptional. Always the first call I make when considering a potential purchase. Cannot recommended Jodie highly enough.
Thank you Jodie for the quick, professional and knowledgeable service 1010 I'd recommend to friends and family.
Not only was Jodie a pleasure to work with, but she was also excellent in getting us a very competitive rate.
Id recently been through a separation when I was recommended Jodie and her team at mortgage choice for finding the best deal for my situation. Jodie went all out and with me being 3 hours from Melbourne it didnt pose any problems. I could ring and always get a timely response to even the dumbest questions. I would recommend Jodie Skeleton and her team at mortgage choice for your next property purchase. Im truly thankful for the work they did for me.
Jodie was a fantastic mortgage broken from start to finish who genuinely had our best interests at heart.
For a very complicated loan Jodie was able to make the process smooth and easy.
We highly recommend Jodie and will definitely be using her in the future if we need to Could not rate her more highly
Jodie is simply amazing and I cannot recommend her enough. Shes very quick to respond and always made herself available even on weekends to assist with tight deadline. Her advice was invaluable and I felt very informed and supported throughout the whole process. A great experience Appreciate all youve done - thanks Jodie
Amazing team to work with, Jodie in particular was incredible. Always easy to talk to and help explain in ways that non finance workers could easily understand.
Jodie was an absolute gem. Her communication was very prompt and nothing seemed to hard for her. Ever when there were a few challenges along the way Jodie just made thinds easy.
Jodie was a great help to myself and partner she was able to get us the loan we needed to purchase our first home and she went above and beyond to make it happen. Jodie made the process so easy and seem less. She gave us the best advice and how we should go
About purchasing our first home. Highly recommend to anyone who is looking for a honest and very helpful mortgage broker
Jodie is fantastic to deal with, highly recommend.
Excellent service
Jodie is extremely helpful, she is very responsive and a pleasure to communicate with. Shes very knowledgeable and has your best interest at the forefront of all decisions. Highly recommend.
Jodie was great to work with. She was extremely professional and went out of her way to make sure the process was effortless and that I got the best deal available.
Jodie is highly efficient and knowledgeable in her field. She made this process stress free and uncomplicated. Would highly recommend her to anyone needing help with their home loan.
We would recommend Jodie to any of our friends and family she was thorough and I found her very easy to understand. Very happy
Jodie was great to deal with and explained everything clearly.
Jodie was great. I had a lot of pain points that she helped me work through which led to a successful loan mortgage in the end. Definitely felt the service provided helped me end to end and gave me more confidence in looking at properties.
My family and I have used Jodie from smart line multiple times and never once been disappointed. She’s friendly and very helpful with the whole process. Any questions are answered straight away and she’s a pleasure to deal with. Thank you so much Jodie!
Always delivers
This was the second property Jodie assisted me to buy and yet again it was seamless! She always has the answers and is prompt in replying. She goes so far as to answer questions outside of regular hours - Can't recommend Jodie more highly.
I couldn't be more happy with the service Jodie provided me. Clear information, responsive, friendly and professional.
We would like to once again say thank you to Jodie & the team. She has help us through the process of purchasing our first home smoothly. We are very much looking forward to working with Jodie & the team again.
Jodie knows her business and super responsive. I'm always confident to recommend Jodie as a mortgage adviser to anyone.
Jodie not only helped me understand the process of buying a property but she also explained every detail so clearly and made sure I was on the same page. She was supportive and prompt to answer/return phone calls to any answer I had. couldn't have completed this journey if it wasn't for all of her hard work and support.
Thank you!
Jodie is an absolute joy to deal with. She is well informed and always delivers on her promises. Could not recommend her more highly.
Jodie Skelton has been an absolute delight to work with. She assisted us a year ago with our home loan and has assisted us again with re-financing for a better rate home loan. Thank you Jodie!
Jodi excels in what she does and is fabulous from start to finish. She made the process as simple and efficient as possible with a direct and knowledgeable approach. I have already recommended her to friends who have also been thrilled with her service.
Cannot recommend enough the professional and personal support provided. Taking the stress out of an otherwise stressful experience. Brad D
The process from start to finish was seamless and transparent. Jodie guided, advised and educated me in all my options which took the stress out of choosing the product that would best suit my needs.
Ive been working with Jodie for a long time now. she is amazing
Jodie was above and beyond amazing
Jodie is always available and helpful and I know I am in good hands when dealing with her. I will always go straight to her for any mortgage related business.
My experience was so enjoyable due to Jodie being so kind and patient with my partner and I, she helped us throughout the whole process. I would highly recommend Jodie to my friends and family.
Jodie is simply amazing! She is thorough and extremely professional. Always contactable and made the process of refinancing a dream! Thanks Jodie, you are a star.
I would highly recommend Jodie and I will definitely contact her again in the future
Jodie was fantastic
Jodie was a complete wonder to work with and we are extremely grateful for her help.
I was extremely lucky to have both Jodie and Diane assisting me with both settlement and our loan. Without their extremely hard work I would have been in a pickle but they saved the day on a Friday afternoon, I can't thank both enough for all their help. Highly recommended
Jodie made the whole process so quick and easy! I was able to make a purchase which I thought was going to be really difficult with a lot of back a forth but it was all done in a few weeks. Jodie was so kind and made everything really easy to understand for me.
Jodie was excellent. She was honest, well informed and went above and beyond to ensure all went smoothly.
Jodie is extraordinary! Her service exceeded my expectations! She is very knowledgeable, with high attention to detail. Her expertise, reliability and excellent communication skills gave me total confidence to trust her fully on my journey. She answered all my questions, provided insight and checked every blind spot that could potentially creep up. I know that God loves me so much; thats why he placed Jodie in my path as my guardian angel. The real estate world is quite complex for a first time transcation. I was quite unsure of where to start in my quest. Jodie held my hand through it all and i haven't stopped telling all my friends and colleagues about her. Thank you so much Jodie??
Fantastic service, we were always kept well informed of all processes. Every question we had was answered quickly and in depth. Cannot recommend more highly!
Could not fault her at all. Always available and kept us informed throughout the whole process. Highly recommended
Jodie was instrumental in achieving a very good outcome for us as we refinanced our existing loans. She worked hard to get the best possible interest rates and the best possible set up of our loans and even though we encountered some obstacles along the way, she informed us of these obstacles as soon as they were apparent and then suggested or advised solutions to overcome these, so that we could achieve a great outcome. We would highly recommend her services to anyone who was looking at either obtaining a loan or refinancing an existing loan to get a better deal. It was a pleasure to have dealt with her and we were confident throughout the process that her energy and determination would see the process all the way through to completion.
Jodie was wonderful throughout the whole process. She was clear, patient and and didn’t mind going over details again if I didn’t quite understand things the first time through. I felt a whole load of stress had lifted from my shoulders, and I wish I had contacted her earlier rather than trying to tackle things on my own. I have already recommended her to a friend and will continue to do so.
We have worked with Jodie for some time and yet again it was not only an easy but also enjoyable experience in refinancing our loan. Jodie was able to provide us with all of the information we needed in a very quick manner and being able to talk over zoom made it easy to discuss our options. Look forward to talking to her again in a few years time when we need to refinance again. We recommend Jodie to all of our friends and family
Jodie Skelton has assisted my wife and I, since the very beginning of our property ventures. We have full confidence and trust in her expertise and knowledge. She has always strived to achieve nothing but the very best results for us and to be honest, we couldn't imagine having anyone else assist us. We have recommended her to other family members, who have also experienced Jodie's wonderful service and can-do attitude. Thanks again for everything Jodie. We couldn't have done it without you. From M and N
Jodie is very knowledgeable and goes above and beyond to ensure each stage of the process is communicated clearly. Jodie was very prompt with her responses and available when needed. I would highly recommend Jodie
We could not recommend Jodie highly enough. She seems to be available at all hours of the day and night and is happy to help with any issues we have had. We would not go anywhere else.
Jodie was absolutely amazing from our first conversation right up until settlement. She was easily contactable, knowledgeable and went above and beyond. Always happy to clearly answer any questions I had and allow me to feel safe and secure through out the loan application process. I couldn’t be happier with the service Jodie provided and I will definitely be recommending her to family and friends. Thank you Jodie!
Dealing with Jodie was always an absolute pleasure. There was never a moment where I felt like I was not able to clarify any points and Jodie always went above and beyond to ensure I was comfortable with any options. Jodie also went above and beyond to ensure the home loan settled in a short amount of time with no issues. I will definitely recommend Jodie to anyone needing brokering services!
We have worked with Jodie Skelton a number of times. She is knowledgable, accessible at anytime and has helped my wife and I save money by choosing another bank for our mortgage. Thank you.
we found Jodie professional and extremely easy to deal with. our requirements were meet and without her the process would have been a extremely difficult. I have already recommended her to friends and look forward to using her again. she was awesome
Jodie and her team are professional, knowledgeable to enable me to navigate the funding process.
Long time clients of Jodie. Amazing person to deal with makes everything very straight forward and understandable and keeps our needs and requirements in mind when suggesting loans to go with. Always a pleasure to deal with.
Jodie was amazing! She is so supportive and gives us all the facts and information. We are returning clients and Jodie has been amazing both times.
Thank you!
Jodie is amazing and a blessing in disguise for someone like me who is new to the market. Always there to support & help with any confusions. With her the whole process was smooth and she is very knowledgable, a true gem.
Jodie is amazing! So patient and knowledgeable! Both my sister and mum are also using her services now and had great experiences!
Jodie was amazing and helped me reach my dream of finally being a home owner. Jodie explained the process and was always available when I had questions. Thank you Jodie :)
Again another flawless experience with Smartline! Jodie Skelton offered strong advice on the best financial decision for me. The whole process was simple, everything was communicated and explained thoroughly in a professional manner. Thank You!
Jodie was wonderful, always happy to help and a really nice person. We are very grateful.
Jodie has gone above and beyond yet again. She is a super star
Jodie did not only suggest the right home loan but also gave us lots of useful advices regarding buying house. In addition, Jodie always responded to our queries very quick and followed up with the bank promptly. We highly recommend her service!
Jodie delivered exactly what she promised
This is the third loan Jodie has assisted us with - each time we have received such amazing service from the first initial email right up until settlement!
Jodie was proactive, supportive and great at keeping everyone in the process on track (me, lender, lawyer).
Would absolutely recommend
Jodie was a pleasure to work with and cannot recommended her highly enough. She was extremely professional, knowledgeable and responsive, keeping us informed every step of the way. Thanks Jodie
Jodie provided more information than I expected, but clearly and easy to follow. Whenever I missed or forgot something, she was great to deal with and clarify or relay the information.
Jodie was thoughtful, kind and quiet frankly brilliant during our time working with her. I would recommend her to all my friends and family and am blown away by her work
Jodie was brilliant. Very patient and helpful. Could not have been happier
Jodie Skelton is the advisor of your dreams. She contacts you when she’s not happy with your home loan rate not the other way around. She keeps you up to date throughout the process. You seriously feel like your chatting away to your friend!
From the first meeting with Jodie we have been absolutely and completely satisfied and grateful for her expertise, direction, guidance and ease of communication. Jodie was extremely efficient and always responded promptly. We could not be happier.
Very patient with us and very helpful
Jodie is amazing! She always goes over and above for her clients! Jodie makes the whole process of refinancing so easy and stress free. We truly appreciate her service and support.
Jodie Skelton is fabulous. Have used her services many times already. Always available via any means of contact and follows up promptly with all enquires. A favourite in my contacts list for sure. Keep up the great work.
Jodie from Smartline made the process of buying our first home a streamlined experience. We were able to make quick decisions and Smartline promptly provided guidance at critical times of negotiations and organised finance options.
Our adviser was Jodie Skelton. We could have not done our loan process without her help, guidance and support. Using Jodie from Smartline made the loan process hassle free and enjoyable. Thank you so much.
Jodie was very helpful from the first session all the way through to the settlement of our first home, will definitely recommend Jodie
Jodie was fantastic to deal with and worked around our availability. Her complete team of supporting staff also kept us well informed along the way. Smartline are a team l would strongly recommend..
Jodie was incredibly helpful and our rock during a very difficult time. We had no idea about the whole process and it was great to be able to just ring her up at all time. We honestly do not know how we could have sailed so smoothly without her!
I couldn't be happier with Jodie and team. We have developed a strong working bond and Jodie and team have supported us several times, each time exceeding our expectations. We are pleased to offer glowing feedback and would highly recommend Jodie.
Great friendly service with a high level of knowledge of loans and financial services available. A pleasure to deal with - Highly Recommended :-)
Can jot recommend Jodie Skelton at Moonee Ponds highly enough, for her efficiency, industry knowledge and speedy processes.
Jodie was excellent in finding me a great home loan and making the process smooth and easy
Jodie is great and direct
Jodie is absolutely fantastic. Her enthusiasm is contagious and I could not be happier.
It was a pleasure to work with Jodie, she provided a wealth of advice and support during the loan application. I would not hesitate to recommend her to others
I HAVE BEEN DEALING WITH JODIE SKELTON FOR 6 YEARS & SHE IS FANTASTIC! JODIE IS VERY PROFESSIONAL & KNOWLEDGEABLE - I TRUST HER WITH MY FINANCES. JODIE ALWAYS REPLIES TO MY QUERIES VERY PROMPTLY & IS ALWAYS WILLING TO HELP. IT'S A REAL PLEASURE DEALING WITH JODIE. I HAVE RECOMMEDED HER TO FRIENDS. MANY THANKS FOR ALL YOUR ASSISTANCE & GREAT SERVICE.
Very good in all aspects and is always available to our questions.
As usual Jodie and her team made the transition all too easy. No bumps in the road all smooth sailing. Recommend often
Experience was great very professional and helpful
Jodie was more than a mortgage broker. She held my hand through the whole process and went above and beyond her job description and I can't thank her enough. Jodie always made herself available and was very approachable and kind and is incredibly good at what she does, I feel very lucky to have had her on the journey.
Excellent service and knowledge ??
My adviser was fantastic ! Very easy to deal with, always able to be contacted and would highly recommend to others.
Honestly, Jodie was amazing. I didn't want any fluff and she told it to me straight which helped us get our ass into gear and get our home.
So thank you very much Jodie! We will be back
Jamie & Elise
Jodie was amazing, could not fault her professionalism.
Jodie was wonderful. Her enthusiasm and excitement for us really made us feel comfortable and left us feeling that she was invested in the process and made us feel like she was doing everything she could to help us
Jodie was fantastic, explained everything to us and different options. Kept us updated throughout and gave clear information as to what's needed any further information required etc.
Easily contactable and punctual with response.
Down to earth and made us feel relaxed and comfortable.
Thank you Jodie
Great experience with smartline. Jodie was fantastic, keep us constantly updated and gave us all information and went over all options. Easily contactable and made us feel comfortable and at ease throughout the process.
Thank you
Jodie was fantastic and made the process of buying my first home so simple! Jodie well and truly exceeded all of my expectations.
Jodie's advice and assistance throughout our experience in getting our first home loan has been second to none. Her years of experience, and ability to explain all the situations and outcomes has been so valuable to us, we definitely could not have done it without her, and we cannot thank Jodie enough for all the help.
I don't think it could be improved. This is my second time using Smart line and Jodie and I could not be happier!
Love Jodie. Have been using her services for a couple of years and can highly recommend!
It turned out to be a bit of a tricky settlement. But that was out of Jodie's control. However, Jodie went the extra mile to reach our to me when all didn't run as intended and help come up with a solution.
Ever since our first move in buying our home, Jodie is our adviser. I’ve been recommending her to my co workers and close friends.
My experience with Jodie has been remarkable over the years.
She has always been their for any questions i had to ask no matter what. I always get a response Asap.????????
Jodie is always amazing .
I trust her as she is always truthful.
My success is due to her
My advisor helped me through a very difficult time. Nothing was ever too much to ask, no job too hard. She was brilliant and even attended my dad’s funeral in addition to contacting me while she was on annual leave
Jodie was a pleasure to deal with. Her knowledge, professionalism and attitude was second to none.
Jodie is outstanding makes everything simple and clear always answers our questions. always a pleasure to deal with. Highly recommend her!
Jodie was fantastic. Efficient, knowledgeable, attentive, helpful and proceeded with everything in an extremely timely manner. I am extremely happy and completely satisfied.
Thanks to Jodie.
We have dealt with Jodie for many years now and she has always been there to help and guide us. Jodie has never failed to amaze me with her advice, communication, knowledge and her effervescent personality. I would highly recommend Jodie and we can’t thank her enough for holding our hands through the many tedious hours of paperwork and the phone calls she’s had to make. Jodie your the best ????
Jodie was absolutely fabulous! I went from not knowing a thing about the property market or mortgages to buying my first home in the space of just two months! So was available anytime I ever needed her and explained everything in a professional manner with genuine care for her clients!
Thankyou so much Jodie!!!
Discussed all options to me.
Provided Excellent Customer Service
Exceeded my expectations and over and beyond
I will recommend her to my family and friends
Went beyond my expectations answered messages/ emails at all time of the day and night.
couldn't have asked for a better experience!
None Jodie has been fantastic and will deffiantly reccommend to everyone
Our adviser Jodie was amazing. From our first consultation Jodie was enthusiastic, knowledgeable and approachable. Any questions we had Jodie would answer promptly and we thought she went above and beyond in most cases in responding to us. Jodie just needs to continue to do what she is currently doing and we look forward to advice and catch ups in the future.
No improvement needed - best service within the Financial Services sector.
Jodie is great and really helpful! Really good at what she does!! Thank youu Jodie!
I can’t think of anything more that I could ask for
My adviser displayed an aptitude for numbers and calculations, sound judgement, perseverance, strong
attention to detail, good communication skills and ethical behaviour at all times.
Jodie is fantastic from start to finish and we will definitely be using and recommending her for years to come.
Jodie has been fantastic the last 2 mortgages she has assisted with, always really responsive night or day (and weekends), couldn’t ask for more!!!
Jodie Skelton was just amazing, she found us the best deal and everything ran smoothly and without a hitch.
I would and will be recommending Jodie to family and friends.
I can't speak highly enough of the service Jodie provided to me. Jodie took the time to guide me through different home loan options and helped me select a home loan that suited my needs.
Jodie is great to deal with always ready to help and get me the best and always keeps me updated on all
Jodie has always offered non biasised information and guidance that suited our needs. Always professional whilst being down to earth and honest with our best interest at the forefront. We have and will continue to confidently refer Jodies expertise onto others. We envisage that Jodie will be key player in guiding and assisting our son into his first home.
Brilliant service! I can't speak highly enough of Jodie. I couldn't have done it without her.
Jodie goes above and beyond to help. Excellent and professional service. I would recommend her to anyone looking for a broker
Jodie has provided an outstanding service to us on a number of occasions. We highly regard her expertise, advice and guidance. She is responsive, attuned to our needs and consistently exceeds expectations in terms of service and reliability. Jodie is always available and flexible. We like to think of Jodie as a trusted adviser and friend, and have complete confidence in her ability to understand and articulate the best products for our individual circumstances. It is our view that Jodie puts our needs first and focuses on the best solution for us. We wish to thank her sincerely for all her assistance and hope to continue to leverage her invaluable expertise in the future.
She is an asset to Smartline and enriches the brand with the professional values she lives daily.
We would be more than happy to provide further details of our positive experiences with Jodie at any stage.
With thanks
Luke and Rachel Ortisi
Jodie has been a great advisor for us since the first day. She provides support very promplty when we have needed to know the status of refinancing our loans. You can tell she is passionate about the work she does and goes out of her way to provide help when needed. She has been able to deal with the banks when they were being difficult.
Jodie has been a great advisor for us since the first day. She provides support very promplty when we have needed to know the status of refinancing our loans. You can tell she is passionate about the work she does and goes out of her way to provide help when needed. She has been able to deal with the banks when they were being difficult.
This was our second time dealing with Jodie and like the first, her knowledge and service and did not disappoint!
This was our second time dealing with Jodie and like the first, her knowledge and service and did not disappoint
Jodie did a excellent job.
She exceeded my expectations.
She communicates very well and kept me up to date.
I will definitely recommend her to my friends and family
Really helpful, my brother used a different company and he found it way harder, and was left confused half the time. We would definitely recommend to anyone
Jodie has always been helpful, listened to our needs and found a mortgage option that best suited us. She\'s down to earth and didn\'t push us to take financial risks.
Jodie always comes up with the goods. Besides becoming a great and trusted friend, she is a key factor in our wealth creation strategy. We loves ya girlfriend!!!
Jodie is very knowledgeable about the products and what is best for the client. Jodie is always on the ball and follows up to ensure that everything runs smoothly. I highly recommend her as she has exceeded my expectations on every occasion that I have asked for her advice or recommended her to family and friends.
very much appreciate all that Jodie had done for me, she was always available when I had any questions and left me with a very good understanding of my loan and finances. I have and will continue to pass on Jodie\'s number to friends and family.
Fantastic service, nothing is too much trouble, calls are returned promptly, can’t recommend highly enough! Thanks Jodie
Jodie was excellent. She made herself available at short notice and provided a very good solution to our situation and our plans. We couldn\'t be happier
Jodie was always available when we needed her, and she was always helpful with great advice! Made us feel comfotable from beginning to end. Great service.
Jodie was fantastic would recommend to everyone!
We found Jodie\'s customer service, knowledge of available products, and willingness to ensure we received the best available loan absolutely exceptional, and I would highly recommend her to anybody looking to obtain finance. I have purchased and sold property in the past, and dealt with other mortgage brokers, however I would only contact Jodie for any future finance needs that we may have, as I know I will be receiving the best available service, and also the best rate available on the market to suit my needs.
This is the second property that my wife Shelley and I have purchase with Jodie Skelton as our mortgage broker. Jodie has been excellent through the whole process. She answers our questions no matter what time or day it is.
The support Jodie provided in helping me to get my home loan was outstanding. I truly appreciate all her hard work and advice. This is the first stepping stone for setting my kids and myself up securely. Thanks so much, Jodie!
Jodie is an amazing advisor, extremely professional and able to deliver beyond expectations.
Fantastic service :-) Jodie made the whole process very easy. Thank you.
I honestly would not purchase a property now without consulting with Jodie first, then working with her to determine the right loan to meet my needs. She is informative, communicates at my level, and provides reassurance along the way.
Jodie was brilliant from the beginning. I had issues with the initial lender and she found me another one straight away, communicating with both the bank and conveyancer as I tried to complete my new loan in a very quick time frame. Jodie went above and beyond what I would have expected and I would happily recommend her to anyone looking for help with their loan requirements.
Jodie was great and explained everything to me in an easy to understand way!
We walked into Jodie\'s office without a clue about mortgagees and buying properties. Jodie went above and beyond to help us make smart decisions about what property to buy and was contactable 24/7 for any questions or help we needed. We could not thank her enough for how much she did for us and will definitely look forward to working with her again in the future. Thanks again Jodie - we couldn\'t of bought our first home without you!
Jodie has helped us with every step of our mortgage requirements from first home to family home and investment properties. Fantastic communication, best rates and meetings where and when it suits us.
Jodie assisted us with everything we needed. She was always a phone call or email away. No matter what time of the day it was. She really worked with us to achieve what we wanted and needed in a home loan. We are very grateful for all the help and guidance that Jodie has given us through our journey of becoming first home buyers. We look forward on working with Jodie in the future. We will be strongly recommending Jodie to any of our family or friends that are looking for a financial adviser. Great asset to smart line!! 11/10!
Jodie is very helpful and pleasant to liaise with. I strongly recommend her to all that require finance products and will continue to seek her help when it comes to loans.
A++ service and follow up when the banks get it wrong.
Jodie\'s more than an mortgage advisor, she\'s a valued family friend. Without question she goes above and beyond for the whole family. She is trusted, much loved and our \"go to\" lady for all matters mortgage. Without her input, we would not be in the financially positive position we are today. We\'ve had some glitches with banks over the years, but Jodie has always provided advice which has seen us come out on top. More too come ...
Jodie did a fantastic job! We couldn\'t recommend her highly to friends and family. Thanks Jodie for all your hard work over the last 3 months. We couldn\'t have done it without you!
I would just like to say that Jodie has been so helpful to me and my family. I couldn\'t have ask for a nicer person to deal with and that you are not judged for little things you do. Having someone come out to your home is great this should never change . Thank you from the Magee family
Jodie was fantastic throughout the whole process, great with communication and on the ball with getting on top of things. Made the process very easy and enjoyable.
Jodie was a fantastic resource that helped me achieve my hopes to purchase a property. I have already recommended her to friends and family.
Thank you Jodie!
Jodie is committed to helping all her clients achieve home ownership and provides outstanding service and trustworthy advice. Her ability to maintain strong relationships was proven during our two-year property hunt, without her, we would have struggled to secure our dream home.
We cannot thank Jodie enough!
Jodie is a top knotch broker. Her customer service is outstanding and she has always been just a phone call away if I have ever needed help or advice.
Customer service / customer care is few and far between these days but Jodie is certainly on top of her game in this area. Nothing was ever a problem and Jodie was always extremely prompt in getting back to me even on weekends.
Love the little touches like Christmas cards and birthday cards which are never late every year. Businesses have alot to learn from Jodie... keep up the great work you will go far.
Thanks for making the purchase of our new home seemless.
Cheers Shane Parnis
Jodie was an exceptional advisor to deal with. I had no idea about anything before meeting with Jodie, but by the time we had our loan approved, she had helped me to better understand how everything about it works. I would strongly support any of my friends or family meeting with Jodie in the future if they are ever thinking of buying or extending on their current loans. Thank you jodie
Jodie helped us with our mortgage the 3rd time around and we couldn\'t be any happier. She is always full of energy, removes obstacles, and provides advice above and beyond the pure choice of mortgage products. We relied on her advice during auction processes, used her connections when dealing with real estate agents and solicitors and always came out smiling.
Jodie, did a brilliant job to assist me & my family. She was with us from end to end with the process & is full of a wealth of knowledge. Jodie was Straight, honest & direct with her feedback & was fantastic to deal with. Thank you
Jodie was amazing! Her communication was impleciable. Jodie always made herself available to us no matter what time of the day/night she always got back to us with incredible speed. We can not speak more highly of her professionalism. We would be extremely happy to recommend Jodie to our family and friends.
Jodie has been our financial adviser for over 10 years now and she surprises us more each time. Her knowledge of the market is superior and her holistic approach to our needs is paramount in her practice. Thank you Jodie for all you do. Because of you we will get to live in our dream home!
Jodie was extremely helpful and informative. Everything was no bother and she always responded to my calls and questions, usually within the hour.
Jodie made the process very easily and kept me informed at every stage
Jodie has looked after our family for nearly 10 years, her dedication and expertise is second to none...
This is our 3rd Time using Jodie to assist us and she is simply the best. Made it all so easy
Trust her Implicitly. If Jodie cant help then no-one can help. Jodie is more then an adviser
she is a friend.
Jodie has always been a pleasure to deal with as she is very thorough in her work and provides excellent customer service.
I love Jodie\'s no nonsense approach. I have complete faith in her.
Jodie\'s sets everything out in an easy to understand format. She is clear and well informed.
In fact I have recommended Jodie to a friend who is looking to buy a house and she has already had her first consultation with Jodie.
I\'m very happy with Jodie\'s service. Thank you.
Jodie made it so much easy with us even with our busy schedule.
Jodie made it so much easy with us even with our busy schedule.
The service Jodie provided was first class and I would highly recommend anyone seeking finance to contact Jodie at Smartline to ensure they get the most competitive rate, along with an extremely high level of professionalism and service.
Jodie Skelton is an outstanding Finance Advisor. She delivers exceptionally good service, is always available and works hard and fast to secure your loan requirements. She gives you confidence in her capabilities and clearly knows her industry. I would recommend Jodie to any friend or family member without hesitation. She is amazing.
Jodie was a fanatic advisor helped me to reduce my home loan with a great bank would recommend her to anyone and have already to a few people
I purchased my first property without a broker - most stressful time of my life. I was dreading when it came time to buy my second so decided to call Smartline on advice from my parents.
Jodie was amazing. She made everything so easy and was only ever a call or text away. She offered advice and not a sales pitch. I have never been treated so well as a customer. She not only dealt with the paperwork, banks etc but counselled me throughout. Truly went above and beyond. Everyone should have their own Jodie :-)
Jodie was fantastic to deal with, all of my questions were answered promptly and Jodie would always be on the front foot dealing with the banks on my behalf. Overall a very satisfied customer and Jodie continues to contact me to ensure my new loan is operating the way I would like it to.
Jodie is very friendly and extremely knowledgeable about her products and property purchase processes. She was able to provide invaluable advice and made it a lot easier for me to make final decision. She was also very kind in helping me in following up with bank and other processes which are not really her responsibilities. It felt really good to have her like holding my hands every step along the way. Thank you!
Jodie takes as much time as possible to work with other options put forward and tries best to untangle and explain \"Banking terms or jargon\" to the us.
Great service.
Jodie was very efficient and readily available when required. She is friendly and easy to deal with and made sure that your needs always came first.
Jodie was great. even when she was away on personal leave she still took time out to contact me in regards to my enquiries.
No hiccups. A smooth process.
Been with Jodie for over 15 years and is always a great pleasure to deal with her. She feel like part of our family
Jodie was fantastic. I could not recommend her highly enough! Thank you.
Jodie was a pleasure to work with. Very helpful and kept me up to date from the start to completion.
I would highly recommend Jodie to friends and family.
Jodie went above and beyond for me. Taking time out of her holidays and family time to accommodate my needs. Super efficient and lovely to deal with.
Excellent customer service
Jodie came highly recommended to my wife and I. This is the second time we have used Smarline\'s service through Jodie. She is fantastic at what she does - she is very knowledgeable, very responsive and is able to remove the jargin and explain in simple terms that are easy to understand. We have recommended her to friends and family on numerous occasions and will continue to use her.
I/we\'ve used Jodie for Mortgage Services a number of times now. We love that she makes herself available as part of our hectic schedule & is willing to explore possibilities outside the box. When we ask \"and what else can we do?\" Or \"can you ask for that extra ???\" she goes the extra mile & gets us the results. Jodie\'s a member of our family now and will always be our first port of call for finance. Unlike the banks, Jodie offers the personal service and loyalty that used to be offered in that golden bygone era. How refreshing Jodie still offers that. She\'s one in a million.
Jodie has made our choices so easy by explaining everything in our terms and was always on hand whenever we needed her and definitely kept us informed throughout the whole process.
Thank you again for everything
My sister recommended Jodie and I was not disappointed. Jodie\'s knowledge and professionalism is a credit to her. Nothing was any trouble and I would recommend her in a heartbeat.
My situation was a little different and Jodie made sure everything went smoothly and I didn\'t have to do anything. She is a gem.
As a first home buyer the thought of entering into a mortgage foe such large sums of money is very daunting. Jodie was absolutely fantastic in not only assisting us with understanding how mortgages work, choosing the right mortgage, selecting the split of fixed and variable rates, Jodie was also available what felt like 24 hours a day 7 days a week. She regularly gave us reassurance on our decisions around homes we were looking at purchasing. all in all Jodie made the process of buying our first home so easy and just gave us absolute confidence that we had someone to turn to. i will definitely recommend Jodie to any friends and family that need her services because she was amazing.
I was absolutely shocked with the amount of time and effort Jodie put into helping me into my first home. I received replies to my emails almost immediately no matter what time of the day and she always checked in to make sure I felt comfortable and knew exactly was going on. She made the process so simple and I couldn\'t be more thankful!
Glad i now have the opportunity to express my satisfaction with the level of service that Jodie Skelton has given us over the years. She has assisted myseld and over recent years my extended family. She has shown complete professionalism in her dealings with us and the extent of her knowledge in everything that needs to be dealt with is quite amazing.
To us Jodie is more that a Mortgage Adviser, she is a trusted friend of our family.
We have and will continue to recommend Jodie to Family and friends who seek advise and assistance in this sometimes very difficult and trying area of finance.
Jodi is excellent in helping you achieve your aim without any stress. Awesome to deal with and have already recommended to my friends
Jodie is fantastic! Not only is she honest, caring and genuine she goes over and beyond to help us in every way possible to get the best result. I recommend Jodie to a lot of people as I know that she will help them the best way she can as she has for myself and my family. its not easy trusting banks to do the best thing for their clients but Jodie has become a family trusted advisor and friend and we couldn\'t thank her enough for all that she has done for us.
Jodie is fantastic! Not only is she honest, caring and genuine she goes over and beyond to help us in every way possible to get the best result. I recommend Jodie to a lot of people as I know that she will help them the best way she can as she has for myself and my family. its not easy trusting banks to do the best thing for their clients but Jodie has become a family trusted advisor and friend and we couldn\'t thank her enough for all that she has done for us.
Jodie went out of her way to help me in any way she possibly could, she went above and beyond her position I wouldn\'t hesitate to recommend Jodie and Smartline in the future
extremely happy with her service provided, I would reccomond Her to anyone, fantastic customer service and always there to answer any questions needed to answer.
Jodie, not only looked at securing the best plan for us and rates she also provided us with great ideas on how we should look at things from a business point fo view
example set up of accounts, process and accounting side of things.
also provided us with options for insurance, met with us to review all paper work with the commercial lender at ANZ. this was a task as it took hours due to the loan being a commercial loan.
we have been using Jodie for 10 years now and have provided her deatils to many of our associates.
the latest project has just re assured us that Jodie will be our finance contact forever!!!!!!
We were very pleased with Jodie's services she was always available to answer our queries and made the whole process of buying a house very simple and easy. She went out of her way to help us. Thank you so much Jodie.
It was my 1st home purchase & Jodie was invaluable with all aspects of the purchase & mortgage process.
Jodie was incredibly helpful throughout the entire process, would not and have not hesitated recommending her services,
I supervisor a customer service team in the transport industry and it's very rare that I experience outstanding customer service in my daily life. My adviser Jodie Skelton provided to my wife and I the best customer service I have ever experienced and I can only wish that I could coach my team to be as good as her. She was attentive, always polite, efficient and truly made us feel like that we were the most important client that mattered. Every time someone tells us they are thinking of purchasing a home, we are always racing to say Jodie's name and that you must meet her!
Great experience with jodIe
I definitely would recommend Jodie to others in fact already have. I found her to be extremely knowledgable and able to convey information in simple terms for myself. She has a very friendly and professional manner. She is an asset to your company. Regards Amanda
Jodie was very helpful. Any time I had a query, she was available and patient. Very satisfied and will recommend her to anyone who is thinking of purchasing a property.
I have contacted Jodie on several occasions when purchasing properties and have referred her to family and friends. Jodie is always prepared to assist and go out of her way to get the results that benefit her clients. It's great to have someone like Jodie to absorb some of the stress when trying to navigate and understand all the mortgage products on the market.
I have used the services of Jodie on several occasions, have recommended her to many friends and would not consider using anyone else. She is a wealth of knowledge and wisdom. I am very grateful for her advise.
She was very professional and kept constant contact. Always answered our queries and even when we had a hiccup with the CBA at the end Jodie fixed it within one hour. Would recommend her to anyone.
Jodie Skelton was absolutely brilliant.
We really appreciate the level of assistance Jodie gave us in setting up our mortgage, and continues to answer our confused queries now, weeks after settlement- great service.
My Advisor Jodie was incredible helped me understand the entire process from start to finish. Made all the information easy to process and understand. I was always aware of the implications and what I was going into. I did not feel unsure or pressured at any point. She did not rush things and made sure I understood everything before moving on. I believe I wouldn’t have been able to do it stress free without her. Throughout the entire process Jodie continuously answered all my questions and was very knowledgeable about the area she works in. She responded within minutes no matter how complex the questions might have been she responded in writing when I was not available over the telephone and she always returned call and called when she said she would. I have already recommended Jodie to my friends. I am very happy with the service. The cholates were a nice touch after the settlement as congratulations and the b-day card just a cherry on top, very thoughtful from the company.
Jodie was great.she always kept us informed about everything and kept all her appointments.was a pleasure to have delt with her.?
Jodie is always professional & makes herself available for all my lending enquiries & applications & provides a very personal service which is always greatly appreciated. Jodie knows her products & provides valuable advice. I never hesitate to refer Jodie to friends & relatives.
Jodie was awesome (again). I had a number of queries and scenarios for Jodie and received prompt and helpful information. I also had my loan approved in no time!
Jodie was fantastic, we only had a 30 day settlement without ever having pre approval, she gave us great options, and she made sure we got across the line, would recommend.
Jodie is always happy to assist with a great focus on customer service and advice. I would gladly recommend her service to anyone.
Couldn't be happier with Jodie, she has walked us through a very daunting process of building our first home. She has gone above and beyond ensuring we understood everything and helped us create a budget. I would recommend jodie to all of my friends and family her knowledge and assistance is outstanding!
Jodie was, and still is the most helpful person my wife and i have ever come across. I genuinely believe she has our best interests in mind and she is always available to answer any questions we have. Jodie has made the entire process of applying for a mortgage simple and more importantly understandable. If you have some kind of internal recognition system she would definitely have our vote!
Jodie was, and still is the most helpful person my wife and i have ever come across. I genuinely believe she has our best interests in mind and she is always available to answer any questions we have. Jodie has made the entire process of applying for a mortgage simple and more importantly understandable. If you have some kind of internal recognition system she would definitely have our vote!
Jodie wa extremely helpful during the process of finalising the property and settlement going beyond what I thought would be the norm for the services that would provided.
Jodie was a champion and we have already recommended her to family and friends
JODIE SKELTON WAS EXTREMELY KNOWLEDGEABLE & GAVE US THE BEST LOAN OPTION FOR OUR SITUATION. JODIE ALWAYS REPLIED TO MY EMAILS/CALLS VERY PROMPTLY & ALWAYS KEPT ME UPDATED ON WHAT'S HAPPENING. JODIE WAS VERY HAPPY TO ANSWER MY QUESTIONS WITH A SMILE & WAS VERY PATIENT. EVEN WHEN MY PROPERTY SETTLED JODIE KEPT IN CONTACT & IS EXTREMELY HELPFUL WITH WHATEVER I ASK OF HER. SHE IS AN ASSET TO SMARTLINE & I WOULD DEFINITELY RECOMMEND JODIE TO FAMILY & FRIENDS.
My partner, Alicia and I were very happy with the support Jodie gave us during what was a stressful time. Buying our first home was daunting, however Jodie was there all the way giving us all the information we needed.
Very friendly and down to earth. Explained details in everyday terms, didn't overwhelm us with financial wording!
Jodie was so helpful, and explained everything to me, and went out of her way to make sure things run smooth. I will be recommending Jodie to all my friends and family.
Jodie was very prompt and efficient and explained every thing simply. Very friendly personality and easy to understand. I would definitely recommend her service to any other person who require this service.
Jodie is a fantastic adviser. Would never go to anyone else.
being readily contactable and readily available to explain any questions I had as well as great friendly service
As always Jodie was the absolute best. We always recommend Jodie to all of our family and friends because she is the very BEST in the business. She is efficient, brilliant, works her heart out to make sure you get the best deal. Will always do business with Jodie.
Ms Jodie Skelton went above and beyond to provide the best possible service to me and my partner. She was professional and courteous with an excellent knowledge base to more than meet our needs. I have already recommended Ms Skelton to three of my friends whom I believe have also since met with her and benefited as a result. I really appreciate the emails I received from Jodie every so often in relation to the current interest rates and any financial issues that may effect my situation. Ms Skelton came recommended to me and I cannot pass that recommendation on highly enough. We have saved on our interest rate and also the functionality of our loan has vastly improved. Thanks Smartline.
Jodie has, over the years, been more than an Advisor/Broker but a friend. I have referred Jodie to other people as well as to my children when they were purchasing a property. I do know they were very happy too. I will never go anywhere else. Thank you jodie
As a single mum, my priority was not the amount a bank would lend me but how much money can I borrow to be comfortable with paying the repayments. I didn't know whether to buy a house or build a house. Jodie worked through all scenarios and I was able to make a decision that I was happy with. Jodie made herself known to both my conveyancer and builder so everyone was in the loop of what was and should be happening during the land and building process. Phone calls and emails were answered very promptly and no question was a silly question. Documents were always delivered with return paid envelopes, an added extra I was grateful for. I have and will continue to recommend smartline!
Jodie has an excellent knowledge in the industry and was able to provide us with information in an easy to understand format, she went above and beyond to ensure our loan process ran smoothly and without any dramas couldn't speak more highly of her professionalism and great service!
Jodie was great. I was on a deadline for the re-finance of my loan and it went through very smoothly. Thanks
Jodie was referred to us by several close friends who had used her previously and we're highly complimentary of her. Our experience has been the same. From the start Jodie has been really responsive, professional and easy to deal with. She explains things really well and in a way that is easy to understand. She also has a straight forward and no nonsense approach which is refreshing! My wife and I have already recommended her to friends and family and will continue to do so. We hope that she is being recognised for the great work that she does - a real asset for Smartline.
My advisor was very punctual readily available whenever we needed. She kept us information updated step by step and was very trustworthy. I think your service is at best level and just need to maintain it. I wish you all the best for your future.
I have already recommended Jodie as a broker to many friends considering her hard work and diligence in seeing my wife and I get the best home loan possible. Further, Jodie showed personal interest and care in ensuring this. The whole process was broken down simply for us by Jodie as we were first home buyers. A stress free experience thanks to her. Regards, Matthew H.
Jodie was professional an made a daunting task easy. T
Highly recommend Jodie again
Jodie was amazing to dealt with. She made the whole process less stressful and help us understand the whole bank world. And she was there from beginning to end. And it was a really long process for us, but she was with us the whole way. And we couldn't thank her enough for what she has done for us.
Jodie is exceptionally good at what she does. My hole family and friends have used her as a result of me recommending her
Jodie continually went out of her way to exceed our expectations, and make the process of purchasing a house seamless. Her honesty in decision making is a breath of fresh air!!
My smartline adviser was very knowledgeable and helpful from our initial meeting right through to settlement, and beyond. I would definitely recommend Jodie and the smartline team to anyone who is considering to buy a new house.
Jodie was amazing without her expert help and advice we would of been completely lost. We can not thank her enough for all she did, she would be the only person we would recommend to family and friends for financial advice. Leah and Paul Cairns
This is our first home and Jodie made it very easy for us from the very start up to the moment we got our key. She is very honest. I'll definitely recommend Smartline specially Jodie.
Jodie was always available to answer any questions, excellent service!
Jodie always goes over & above with the service she provides. I have absolute confidence when dealing with Jodie & trusting my mortgage broker means much to me. I don't like to recommend people to friends & family in general but with Jodie I've had no hesitation in referring friends & family at all. She is an asset to Smartline!
Jodie is the most professional and trustworthy mortgage advisor I have ever dealt with. Not only was she available every time I called her, at any time of the day, but she was very friendly and clear in her explanations. I felt very comfortable in discussing my finances with her and I will always recommend her to all my family and friends. She is a great asset.
Jodie was fantastic (as usual). We are very happy with Jodie as our adviser and will continue to consult and recommend her. Tash and Paul
Jodie was awesome, could not have asked her to do more for me.
Jodie is always extremely helpful to both my husbancd and I and our extended families; I would highly recommend her to anyone.
liked her client service mentality, everything she promised she delivered
We were recommended to Jodie by my sister and found her to be very professional helpful and gave the best advise for our situation. Jodie answers all our questions no matter how trivial, she always has a positive attitude and we find this to be reassuring to us. All my children and family members have dealt with Jodie and they are extremely happy with all their outcomes and will no doubt continue to have her as their advisor now and in the future.Thankyou Jodie Joe and Connie
Jodie was fantastic! Always available when I needed a quick answer to my questions. Really helped us to reach our goals! Outstanding service!
Jodie was great. I was even receiving emails at 10pm to update me on the status of my loan application! It went through as quickly as i could have imagined.
Jodie is a very talented and customer focused advisor who knows her content, knows the market and understands the needs of her customers. I have used her services for 2 properties I have purchased and have recommended her services to friends and family. I'm an advocate for her work.
I have been very satisfied with the service that I have received from Smartline in assisting me with selecting the right loan and would not hesitate to recommend Smartline to others.
I sent an email to Jodie Skelton on the last day of her Christmas break and she replied back within 2 hours. We really appreciated the timely response, the effiecnt service and the professional manner in which Jodie provided.
Jodie Skelton, proved to be an amazing help for both my daughter and myself. l was very stressed and felt immediately at ease and had a feeling that Jodie was going to climb hell or high water to find us a solution. Cannot recommend her enough to anyone. So glad to have come across her.
Jodie was thorough, and always answered questions/ inquiries promptly (even when she was away on holiday!). She takes ownership of the process end-to-end, and is a pleasure to deal with. I have already recommended her service.
We always utilise Jodie's services with any home loans and are always impressed with her attention to detail, excellent communication, and advice all the way through the process. Jodie consistently provides excellent service.
We loved Jodie and will use her now for all our financial needs in the future, will highly recommend her to anyone we can.
Jodie was exceptionally good and I have recommended her to some of my friends, in fact one of my sons uses Jodie for his loans already. I will definitely continue to use Jodie in our future property investment. Always had very good results with Jodie and an excellent customer service. Good work Jodie Grace Bastos
We've always used Jodie for our loans and recommend her to all our family and friends.
Awesome service. Jodie went beyond all expectations and provided invaluable assistance and advice for our house sale & purchase. She was always ready to help.
Jodie helped me a lot and I am so ever grateful to her. Not only did she kept me up to date with everything, she was always available to answer any questions I was not sure about. She knew what she was talking about and made sure that I understood everything. I would not hesitate to recommend her. Very very pleased with the outcome. Cheers Frances
Jodie was incredibly available, accessible and informative. She helped us to feel informed and confident in our decisions throughout the mortgage process, and continues to be a valuable source of help.
Jodie was excellent throughout. We had a number of issues to resolve and I always thought she had our best interests at heart. Her communication and energy was fantastic and I would have no hesitation in recommending her.
Jodie was great, she was always willing to accommodate my schedule and made the process a smooth and easy one for us. I would definitely use her again and recommend her as an advisor to my friends
Jodie has been a pleasure to deal with and without her advice and help we would still be drowning in debt. Jodie has a very professional approach and I would not hesitate in recommending her to our family and friends. Thanks again Jodie
Mark
Jodie exceeded my expectations in terms of all the advice, assistance, and support that she provided me. I would wholeheartedly endorse Jodie to friends and family! Thank you, Jodie :)
We found Jodie most helpfull and only too pleased to help us in any way we needed. Jodie provided us with service way beyond what we expected. We have recommended her to relation and would be happy to so again.
Jodie talked us through the whole process and kept us aware of what was happening at each and every stage of the financing. She made us feel like we were her only client. I happily recommended her to a relation who had the same experience.
Jodie Skelton has been looking after my finance for the last 10 years. Jodie is ALWAYS positive and proffessional providing me with all my options and telling me how it is (Black and White.)
I will always recommend Jodie to family and friends and have done so and will continue to do so. A big Thank you to Jodie from myself and the family. Regards Bao Quach
our advisor has been very helpful over the past few years with making sure our loans are competitive and working well for us, we would strongly recommend them to anyone else seeking to change or find our more information.
I can't praise Jodie enough; her support and guidence was fantastic and she was very understanding of my need for a rapid organisation. Thank you Jodie!!
Jodie advised us on all our options that were available to us to suit our needs. She responded in a professional yet personal manner and responded to all our calls and needs.
Jodie went out of her way to help me find my solution to my financial difficulty. She spent hours looking for a loan that would suit my needs and thank you to her I can now stay in my home and as a single mother of 2 - very important for my children to have stability and security. Thank you Jodie - I would not hesitate to recommend you to my family and friends!! Helen Wright
Jodie Skelton gets customer service. She is accountable, informed, direct and simply gets the job done professionally. She is full of energy. I just loved working with her. I would highly recommend Jodie and Smartline to my friends, colleagues and associates. I have already referred Jodie to my buyers' advocate for potential upsell/cross sell opportunities.
I have been dealing with Jodie for 8 years now and she is simply ABSOLUTELY THE BEST
Jodie has always, and keeps on doing a great job. her service is the main reason I use smartline. Thanks
Jodie has been marvellous throughout and I would highly recommend her to my family and friends
My usual comments are that Jodie is excellent. Always contactable,always returns her calls, always good advice and that is why i have recommended Jodie to my children as well. Thank you again Jodie Grace
Jodie provided a very comprehensive and professional service. In these times of falling standards with regards to customer service we were very pleased that Jodie exceeded our expectations. Jodie was always punctual, followed up on her promises, kept us informed and delivered everything we required in a very timely manner (considering it was just before Christmas). We will have no hesitation in recommending Jodie to friends, clients and collegues who are looking for finance.
I was referred to Jodie through a work college and am extremely pleased with the high quality of service provided. As a first home buyer with limited knowledge, Jodie clearly explained the process in a professional yet friendly manner and ensured I understood what was required. Jodie was the key ingredient behind turning the dream of purchasing my first property into reality, as I purchased less than 1 week from my first consultation. Not only will I recommend Jodie to friends and family, I will seek Jodie's assistance for future real estate decisions.
Jodie Skelton was my advisor. I would like to take this opportunity to thank her for her outstanding service she provided to me while i needed a hone loan and refiancing. She was extremly helpful and always went above and beyond her expectatations. She is a valuable asset to Smart Line and the best adivisor i have ever worked with as she is so reliable and consistant. Always kept me upto date of the progress of my loans and assisted me in finding the best suitable loan. She has a hard strong work ethic and easy to communicate with her friendly nature. Thank You Jody!
What impressed us about Jodie, was her professionalism, her knowledge and how genuine she was with us. We apprecaited the impecable service she provided and it was a credit to her.
Jodie Skelton from smartline has been great assistance to me and my family. She always provides all the information we need and explains all the options we have. She is a great asset for me and my family.
Jodie is very helpful and approachable, and fights the beaurocratic loan battles on our behalf. Thanks to her determination we were able to save on some administration fees and managed to get the best loan solution for our needs. We went with Jodie for our first loan 2 years ago and had no hesitation to rely on her for our second time around last months yet again.
Smartline is a fantastic service and my consultant was very helpful and professional. I will definately be recommending the service to family and friends.
I really enjoy reading the regular emails Jodie sends, I feel I am so much more informed about the market and can make better decisions on what suits me in relation to my loan requirements.
I have dealt with Jodie on a few occassions and she has alwyas gone well beyond my expectations and acheived sensational results for me.
Jodie provided excellent service in what turned out to be a very difficult and stressful loan process. We would highly recommend Jodie to others.
What a breath of fresh air! Jodie's down to earth nature is certainly what Matt & I loved most. We also appreciated that Jodie took the time to ensure we understood the full process of re-financing and her industry knowledge & customer service were outstanding. I would certainly not hesitate in recommending Jodie services to family & friends. Very happy clients indeed!
We have had the pleasure of Jodie attending to our financial needs for the past 15 years and we would never consider using anyone else - I refer her to my many friends and associates and they are all using her services as well.
Jodie is so on the ball. Couldn't have got my loan all sorted with out her. You can't improve on perfection people!
Couldnt fault the service Jodie provided us - Jodie was there 24/7 very impressed.
Jodie is the best mortgage broker i have ever dealt with. Attentive and cares about her clients.
Jodie is brilliant. She answers and returns our calls all the time and always has a prompt repsonse for any query we may have. She always makes us feel confident in making decisions as we know that she has our best interest in mind.
Jodie was incredibly helpful, her expertise and knowledge in getting us the right product was done promptly and she followed through on everything, including dealing and collecting information from our accountants. The fact that Jodie was able to come to our home at a time that suited us was also extremely helpful.
I like Jodie's personality, pretty much a straight shooter which suits me! She knows her stuff and I am confident in her advice. A total professional throughout the whole process.
Fantastic service and support through the whole process and we will continue to use Jodie's services in the future
This is our 3rd loan with Jodie and she continues to be very helpful and we recommend her service at all times to our friends.
The service Jodie provided was of a very high standard. She made herself available at all times of the day and night, working around my work schedule was never too much trouble for her. The information she provided me on current loans was invaluable. I would definitely recommend Jodie and Smartline to friends and family.
Jodie is extremely proactive and goes the extra mile for us. Her responsiveness and communication exceeds expectations. We will continue to use her skills and experience in determining the best situation for our loans.
Jodie was very friendly and was available at any time I needed. Jodie made what was at times a very stressful experience a lot more easy. All in all I am very happy with the service I was given.
the adviser was Jodie Skelton,, great job done ,, very happy with the the out came.. thanks to Jodie for her work.. the
Jodie has helped us several times with our finances. Everytime we have had a positive outcome. we would definately recommend her to our friends.
I think to be honest and look after the clients best interests is what I like the most. I think your updates on what is going on with the banks, interest rates, money market etc is also valuable information.
I couldnt add anything at all that Jodie could do to make the experience better. She was fantastic.
jodie is the most efficient adviser that has total product knowledge, total credit to your firm to have her represent the brand.
This is the second time Jodie has assisted us and we will definitely be back!
Thanks also to Wayne from the CBA for all his help
Jodie makes herself readily available in response to all my loan queries. She always goes above and beyond the call of duty to assist me. I have recommended her to family and friends and won't hesitate to do so again in the future. Her experience, knowledge, professional and friendly service is second to none!
This is the second time I have had contact with Jodie and she continues to be incredibly helpful and always available. I have referred her to a couple of my friends already.
Jodie was fantastic right through!
Jodie has been fantastic - taking calls late at night and on the weekend to answer all my questions as I move into investment world. She has followed up all my questions promptly and patiently explained answers in a language I understand. I have recommended her to my friends.
Jodie was excellent. She was available to be contacted even when she was on leave. Her service is exceptional.
Jodie was excellent. She was available to be contacted even when she was on leave. Her service is exceptional.
Jodie was excellent in all aspects. She goes out of her way to help, as I had never done this before on my own
Excellent service, communicated regularly with us throughout the process
We found Jodie to be very professional, very helpful, always got back to us and was wonderful to do business with. She is still sending us updates and letting us know what interest rates etc are doing. We will look foward to doing business with her again in the future.
jodie did a fantastic job with us
we referred her to my son and will also be referring her to everyone we know whom are in need for her services
she was fantastic and very very helpful
My Adviser Jodie is fantastic. I am so glad that we have an adviser liker her. She updates us with any changes and guids us to the right path. I have three propeties with her and will do plenty more jobs in the future.
Jodie did a fantastic job. She was very helpful and always kept me informed during the loan application process about what stage I was at. We also had hurdles of public holidays and postal strikes which she overcame to get it processed before time.
Jodie was extremely thorough and explained every step of the process to us. As first time buyers the process was daunting but Jodie was able to put us at ease and answer every query we had. Nothing was too much trouble for her.
Jodie was always so obliging and was always on hand for any questions that arose that I was not sure about. I would recommend her to all my friends and family
One of my best freinds is a broker and I still go back to Smartline. Thanks heaps Jodie.
What I like most was that I could call Jodie at any time and she was always so helpful and gave excellent advice.
Process is very simple. Samrtline do all the work. No need to change a thing.
What i liked most is that we didn't have to wait long for an appointment to see our adviser.
Jodie has been a wonderful help. Her friendly easy-going manner made her very approachable yet she remained professional at all times. SHe is terrific!
I like receive the update information about interest rate, or investment information, so we know what time is right time we can switch to anther best product. Smartline provided marvelous service,I think you did very well in past years,excellent Jodie!
everything went as clock work. I baught a house and sold and it was all very stress free!
Don't change a thing. Your service is excellent.
Jodie kept us up to date throughout the whole process. Well done & thankyou.
We would like to commend our adviser Jodie Skelton for her amazing support, always reliable advice .... truly we would of not gotten through our juggling of two large morgages without Jodie. Thanks to Jodie, we will always be proud, loyal Smartline custom
Jodie Skelton is an absolute legend! Her support and advice has been incredible. She was always available and I honestly believe she was providing advice that was appropriate for my needs and without any bias. I found the Smartline newsletters to be reall
Great service, honest and reliable
They came to me to have documents signed etc... which was very convenient
The service was really quick. We rang Jodie on Wednesday & she came the next day.
Professional assistance that was provided buy consultant.
could not be happier
have already informed friends and family
great great service
